Hi,
I’ve been working on boards on a free trial inside team that I am the only member. I had 3 boards but now I can see only 2 of them. I had saved link to third one but after directing into it I see “No access to board” modal.
I made no change in my account and didn’t log in for like 1 month.
I need informations stored inside the third one badly. Can anyone help on that?
Great thanks,
Adam Howaniec
Hi
Since the board link now shows a "No access" message, there’s a chance that:
The board was accidentally moved to another team (e.g., a personal team or another trial space), or
The free trial expired, and certain content might now be restricted if the team exceeded the free plan limits.
You can check the possible reasons here: https://help.miro.com/hc/en-us/articles/5225385943954-I-can-t-access-or-edit-a-Miro-board
A few things you can try:
Open your Miro dashboard, and in the Boards tab, filter by “Owned by me” or “All boards” to see if it’s just hiding in a different team space.
Check your email inbox (and spam) for any notifications about changes to your account or team access.
Try accessing the board link from a different browser or incognito mode, in case your login session is stuck in the wrong team.
If that doesn’t help, I’d recommend reaching out to Miro Support directly and providing them the board link — they can investigate what happened and help recover access:
Contact Miro Support
Let me know if you need help connecting with supports.
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