Skip to main content

Miro is constantly freezing when doing the first moves. For example, I am writing then stopping. When I start to write again the pen line freezes. The buttons are also freezing. The video is attached.

 

Please help, it is impossible to use Miro 

https://drive.google.com/file/d/1rhksKzNCuRzwLsTpodDcyd7KD9-kdlNV/view?usp=sharing

 

The Internet connection is perfect, checked it

Hi ​@matomatic, thanks for sharing the video and additional context — I can imagine how frustrating that must be.

 

Just to help us narrow things down:

  • Are you experiencing this both in the Miro desktop app and a browser?

  • Have you tested if the same happens on other boards?

  • Do you happen to have any plugins or antivirus software that could be interfering?

In the meantime, you can also try the following steps:
✅ Clear cache (if using a browser)
✅ Reinstall the desktop app (latest version)
 

If none of these work, I’d be happy to help escalate this to the Miro Support team for deeper investigation. Just let me know!

Terms & ConditionsAccessibility statement