Hi there,
I am a free user (Sorry about that). I was on my board and when I switched tab to visit another website and then returned all of my work was suddenly gone. Even though there was stuff on it before I cant even use the undo button. I am not part of any team. I really hope to resolve this issue.
Hi
I’m really sorry to hear your board content disappeared unexpectedly — that must’ve been frustrating. Let’s see if we can figure out what happened!
You mentioned that you're not part of any team — this could be a clue. Please note that boards are tied to teams, not directly to individual profiles. So even if you created the board yourself, if the team admin removes you from the team (intentionally or not), your access to the board would also be revoked, and the team/board would disappear from your view.
Could you also let me know:
If you were logged in with your usual Miro account when you accessed the board?
The name of the board (if you remember it)?
Whether it still appears listed on your Dashboard?
In the meantime, I’d recommend checking your Recent Activity List (click the clock icon in the top-left corner of the board) — it might show recent changes and help you trace back any content.
Also, if you have the board URL, feel free to save it and I can connect you with the supports — they can take a closer look. I’m happy to help however I can!
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