Questions & Ideas

How can I increase the size of the Miro UI (menus, toolbar, profile picture, etc.)? When I use Command + in the browser, only the board zooms in the interface stays tiny. I’ve also tried changing my display scaling in macOS, but the Miro UI still remains small. Is there a way to scale up the entire interface?

3 days ago, I received an email saying that my education plan as an educator was approved and I could log in through the approved email address. When I logged in, I still couldn't use Miro in education plan. The member-per-team is limited and boards cannot be exported in higher resolutions.Please help me solve this problem, thank you.

Hey everyone,I hope you’re all doing well!I’m posting here because my company and I are looking to purchase enterprise accounts for Miro. We’ve already submitted four requests over the past 15 days, but unfortunately, we haven’t received any response.It seems like the sales team is currently too busy.Does anyone know if there’s a way to directly get in touch with someone at Miro to purchase at least 5 enterprise accounts?Thanks in advance! 

Hello there! It seems I cannot change my display name. That’s really strange. Any ideas what I need to do? Thanks!

Hi, it seems the linkedin profile API is not working. What to do? I used to paste URLs in boards and get a profile pciture with direct link to profile URL and LI logo. Now it shows a login page. Using chrome latest version, while logged in in Linkedin. 

I drag and dropped a bunch of pictures on my board and placed them inside a frame. This morning when I opened my board again some of the images were missing (there were approximately 5 pictures, 3 of them are gone).I have no idea where all the work went, I am on the free plan.

I can't find any templates in the toolbar.I as admin see "Templates", users who are not board creators do not see the point 

As I remember there was options for pasting excel- as grid- as tableright?However, right now, the excel content is not recognized and miro app pastes the latest miro-table I had copied. I am able to paste the excel content to other applications, but not in miro. I also tried the web versions in Chrome and Edge - in the web versions - same problem. However, I’m able to paste the content copied from Excel in other applications.My goal is to paste it as Miro Grid on my board.

Hello! We need to run an API to export all board data from my organization. It looks like we have eDiscovery enabled, however we do not see an option to generate the necessary access token.Nor do we see a Cases option from the following help article.Any assistance is greatly appreciated!

Line grid not displayed on the frame when exporting to a pdf file, what should I do?

When I click on the number under Guests, I get a 404 error instead of the list of Guests. Do I need a certain level of privileges to see the list? 

Hi Miro team,My name is Yelyzaveta and I’m an English tutor from Ukraine. I often use interactive materials in my lessons, and I think Miro could be a wonderful tool to make classes more engaging and fun for my students.:)I was wondering if there’s any way for teachers here to get free access to Miro, or if you already have special support programs for educators in Ukraine.I’d really appreciate any advice or links you could share.Thanks a lot for your help!Best wishes,Yelyzaveta 

Boards that I own have been deleted when we removed an old staff member's account. How can I bulk restore these? There are so many and I need access to them all. 

Hello Miro Support Team,My name is Valeria, and I am from Ukraine. I actively use Miro for teaching Ukrainian here and abroad. I learned that Miro provides free access to premium features for Ukrainian users due to the ongoing situation in the country.Could you please let me know how I can apply for this offer?  Thank you very much for your help and support!Best regards,Valeria

Hello together,i created a business miro account today and received a 14-day trial version. I also need the AI Prototype feature for my work, but I can't purchase it with a trial version. Now I wanted to convert my trial version to a full version, but I can't find any way to do this. It also don´t work to cancel the trial version and upgrade the plan - i have always to use the trial version.Unfortunately, I can't test the AI Prototype either. 

How do I get back my boards, my entire account is a blank slate! the board link that is missing is thsi - 

I subscribed to R-adjuster template and it is not being produced

Dear Miro Team,I am writing to seek clarification regarding a recent invoice I received. On 21.09.2025, I was billed $80.42 for the Starter Plan. However, I am unsure why this amount was charged, as I have not made any changes to my plan that would justify such a fee.Could you please review the details of this invoice and let me know why this amount was billed? If there is an error, I kindly request a correction.Thank you in advance for your assistance. I look forward to your prompt response.Best regards,Katjas Schule Team

My name is Yuna, and I am writing to ask if there are any possibilities for a free plan upgrade or a discount for users from Ukraine. I am currently based in Ukraine, and due to the ongoing difficult situation in our country, many people, including myself, face financial limitations. I truly appreciate Miro as a powerful and creative tool and would love to continue using it for personal, educational, or professional purposes. Could you please let me know if there are any special programs, discounts, or humanitarian access options available for Ukrainian users? Thank you very much in advance for your understanding and support.Warm regards,toreckvodafone924@gmail.com

Hey,I’m a member of a number of Teams. I’ve noticed recently that when I open up Miro (web, via SSO), it defaults to a certain Team. Unfortunately it’s not my main Team. I can’t work out how to change the ‘default’ Team? I’ve tried resetting cookies, and also logging out from my desired team in case there’s a “last accessed” setting, but it’s still defaulting to the wrong team.Any ideas?Thanks!David

I have a quick question.When creating items via the API, I’ve noticed that it’s not possible to specify a group during the creation request.Ideally, I’d like to assign a group directly in the item’s request body, so that all items with the same group would automatically appear grouped in the Miro web UI.Is there any way to achieve this, or is the “create group” endpoint the only available option?Thanks in advance!

Hello! The new doc function (Beta) seems very handy. But is there a way to export / copy the formatted text to another text editor? With copy-paste the formatting ist lost. CSV export seems the only option – but this is not what I’m looking for.

Здравствуйте. У нас бесплатный тариф, вчера миро медленно умирал, висел. В очередной раз пытаясь поработать на доске, что-то пошло не так, куда-то нажала, в результате на доске полная вакханалия: слои фреймов, стикеров и блоков перемешались, стали полупрозрачными, стрелки, отражающий взаимосвязи, поехали, кто куда... 😥 Можно ли вернуть на бесплатном тарифе версию доски по состоянию на предыдущий день?Быть может, разово техподдержка может с этим помочь?Пожалуйста, спасите! 😢

Okay, so I need to print one of my boards on a poster size paper because it contains a lot of information. However, I do not know how to save my board in such a way that doesn’t shrink all of the content to a tiny size! When I save as a pdf or image, none of the words are legible. Help please!

I purchased a Miro license due to free user restrictions, however now that I am a paying user, the banner telling me to upgrade persists and I’m unable to edit the board.