Please, answer the request! I have absolutely the same problem!

Had the same problem and why is the password login not available???

Same Problem here.

We use a Yodeck to login via script with password login… this doesnt work anymore...

Hi everyone! Thanks for reaching out and reporting the issue! I have your case converted to a support ticket. You should receive a response shortly.

In my case it tells me to log in using MagicLink on my iPad, I open the email on the gmail app, the magic link opens chrome, and then it opens Miro on chrome! No, I want to use the Miro APP, not the website. When I go back to the app it only shows the magic link option, after trying too many times it also blocked me from trying again. What on the user experience is this? 

Why was the option to log in with a username and password removed in the first place? It is extremely inconvenient.

To log into my account on my laptop, I now have to receive a login link by email. Since I use a corporate email address that is not Gmail, the email comes to my phone. I then have to forward it to my personal email address, open my personal email on my laptop, and only then can I click the login link and access my account.

This process is unnecessarily complicated and extremely inconvenient. A simple username-and-password login was much easier and more practical.

This user experience is a nightmare. I hate the magic link, it doesn’t work. Logs me into my browser on my ipad and won’t open or authenticate the app.

I’m in here, too. We got greylisting in our university servers, which means that mails are delayed in order to reduce spam and other unwanted mails. I cannot change that (and even if I could, I wouldn’t as it makes everything less secure). I also do not understand, why MIRO is claiming, that sending around unencrypted links in plain and open text messages by mail should be more secure than logging in an https site with a good password or even better passkey.

“MAGIC“ is an euphemism here 🙈 ...I’m struggling with your “magic” since the beginning and was so relieved to finally have a password to be able to log in easily. But since a couple of days, I cannot access any board from most devices, as the login just does not work for greylisting. If I finally see the mail and click the link, it’s expired.

Remove magic links😑

Locked out of my Miro admin account due to Magic Link — need an alternative recovery method

Hello Miro team and community,

I'm looking for help with a serious account access issue that I haven't been able to resolve through standard support.

My Miro account is registered with b2302663@mdis.uz, an educational email address that has been permanently disabled by the institution that issued it. As a result, I can no longer receive the Magic Link required to sign in.

This is not just an account containing a few personal boards. My account is associated with a Miro team of approximately 100 people, and I use it to manage educational boards and team resources. Losing access creates a significant problem for me and potentially affects the people who rely on those resources.

I've already contacted Miro Support and provided screenshots of boards associated with my account. Unfortunately, I was advised to recover my old email address, which may no longer be possible.

I understand the importance of account security. I'm not asking Miro to bypass authentication or grant access without verification. I'm asking whether an alternative identity verification process can be offered when the original email account is permanently unavailable.

Could a member of the Miro account recovery team please advise on the following?

1. Is there an alternative way to verify ownership of my existing account?

2. Can the email address associated with the account be changed after an alternative verification process?

3. If changing the email is not possible, is there a supported way to recover my administrative access and preserve the team's boards and membership?

The removal of password-based login may improve security, but it also creates a difficult situation for legitimate users who permanently lose access to their original email accounts.

I would be grateful if this case could be escalated to the appropriate team rather than receiving another recommendation to recover an email account that may be impossible to restore.

Thank you for your time and help. I hope Miro can suggest a practical solution.