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Question

I get the message "Looks like something went wrong." when I submit a prompt to Sidekick.

  • October 21, 2026
  • 1 reply
  • 10 views

Hi,

 

I get the message "Looks like something went wrong." when I submit a prompt to Sidekick.

I have tried in Incognito and still get the same message.

 

 

1 reply

Eca
Mironeer
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  • Mironeer
  • October 21, 2026

Hi ​@Neil O'Rourke, thanks for reporting this!

Since you're still encountering the error in Incognito mode, could you try clearing your browser's cache and cookies and checking whether the issue persists in a different supported browser?

If the problem continues, please share a screenshot of the error and let us know which browser and operating system you're using. This will help us better understand the issue.

If needed, you can also contact our Support team for further investigation.