I’m trying to copy material from one board to another. Even when I only select one image, the board freezes then goes unresponsive. I’ve tried this on numerous boards and it’s the same each time. Is anyone else geting this? Is there a solution?
Question
Is anyone else's boards freezing when copying items?
+5Hi everyone!
thanks for reporting this!
-
Refresh the board and try copying the image again.
-
Clear your browser's cache and cookies, or restart the desktop app if you're using it.
-
Try the same action in an incognito or private browser window, or in a different supported browser.
-
Check whether the issue persists on other boards.
If the problem continues, please share a short screen recording showing the issue, along with your browser or app version and operating system. If needed, our Support team can investigate further.
Yes, I am having the same issue. My guess is it’s related to the new look since this wasn’t an issue until I got the new look notice this morning. Any time I copy any items on any board, whether on the web app or desktop app, the board will freeze and crash. I’m on the latest version of chrome and the issue still happens in incognito. I can’t grab a recording right now, but note that the whole board freezes and can’t be interacted with as soon as I press ctrl + C or right click and attempt to copy that way.
Hi everyone!
thanks for reporting this!
-
Refresh the board and try copying the image again.
-
Clear your browser's cache and cookies, or restart the desktop app if you're using it.
-
Try the same action in an incognito or private browser window, or in a different supported browser.
-
Check whether the issue persists on other boards.
If the problem continues, please share a short screen recording showing the issue, along with your browser or app version and operating system. If needed, our Support team can investigate further.
Unfortunately your advice doesn´t work
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.