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Question

The issue with the account password login method

  • October 8, 2026
  • 1 reply
  • 10 views

I am currently unable to log in using the account password login method, and the email associated with my account is no longer usable. I am unable to log in via email; I hope to be able to perform an email change service for my account, so that I can use the existing login method again. I hope this can be taken seriously; my current account is a new registration and does not contain the content of my previous account. I am quite anxious right now

1 reply

Eca
Mironeer
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  • Mironeer
  • October 8, 2026

HI ​@whh, thanks for reaching out and for explaining the situation. I understand how important it is to regain access to your account and boards. Since you no longer have access to the email address associated with your Miro account, I'll pass this case along to our team for further review. Please avoid sharing any additional account or personal details publicly here. If further information is needed, the team and I will let you know what details are required.

Please note: if you've used a social sign-in like Facebook or Microsoft before (and still have access to it), you can use that to log into your account and access your team.