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Question

Request to Cancel Subscription and Refund

  • May 24, 2026
  • 1 reply
  • 22 views

Hello,

I am a student and I recently started a free trial, but I unfortunately forgot to cancel it before the trial period ended. As a result, I was charged for the subscription. I truly did not intend to continue with the paid plan, and as a student, I am not able to afford the subscription price at this time.

Would it be possible to cancel my subscription as soon as possible and consider a refund for the recent charge? I would really appreciate your help and understanding regarding this situation.

Thank you very much for your time and support.

1 reply

Robert Johnson
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  • Volunteer Community Moderator
  • May 25, 2026

@Justin Truong Since you currently have a paid subscription, you can contact the billing support team directly by following these instructions:

​Note: For Billing related questions, after you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.​​​​​

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C