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Unable to cancel Business plan because of $900 invoice — one-time volunteer use

  • May 20, 2026
  • 1 reply
  • 10 views

Hi Miro team, I need urgent billing help. I created a Business team last year for a one-time volunteer 4th of July committee project, and now I’m being charged around $900. Only 1 email saying it’s over and then they try and charge? I’m a small business owner and cannot afford this. I tried to cancel, but it appears the system is requiring payment before cancellation. Please escalate this to billing so the subscription can be canceled and the invoice waived/reversed. This was not intended as an ongoing business subscription. I see this is happening to a lot of other people, too. 

1 reply

Eca
Mironeer
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  • Mironeer
  • May 20, 2026

Hi ​@PruneYourPurpose thanks for reaching out! I have your case converted to a support ticket for the amount being billed to your acount. You should receive a response shortly.