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Questions & Ideas

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9562 Topics
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask the Community
Can't remove deleted boards from my "all boards" list

I have a number of boards in my all boards list which come from a group I visited. The boards have been deleted from that group but I still have them in my “All Boards” page and cant remove them.What do I need to do to delete them?  This shows there is no “remove board” in this menu. 

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Brian Fulghum
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RobynNew Here
asked in Ask the Community
Transitionning from Lucidchart to Miro (Google Sheet Integration)

Hello;I have been using Lucidchart for a long time, my company is using now Miro. I'm trying to reproduce what I had in Lucidchart but so far I haven't been able to. I was wondering if it is because it is just not possible to do it. SituationIn google sheet I have a huge DB that generate several Pivot Table I have different Google Sheet Tabs in a document with Pivot Table I would like to import in Miro the Pivot Tables  I would like to customize the look of the Pivot Table At the moment I'm only able to display a kind of snap shot of the Pivot Table in Miro with a Google Sheet Look. I can't customize within Miro what parts of the Pivot table I want to display nor customize its look.  It kinda look like I just plugged a snapshot of Google Sheet in my Miro board which doesn't look good. I'm very interested in having things working in Miro as it seems Miro is better at handling huge amounts of entities and items in a single board than Lucidchart. However, I need a way to integrate on a si

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Marina
Mironeer
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Anna MessiniNew Here
posted in Ask the Community
Connection error when syncing

When i try to sync my artboards from sketch to miro i get a connection error pop up and nothing happens. I noticed this after updating to Big Sur and i am wondering if this is related. I deleted and reinstalled the plugin but it still does not work. Any ideas out there?     

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Robert Johnson
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EvanDNew Here
asked in Ask the Community
Share button not working

Recently the Share buttons both inside and outside of a board do not work for me.  When I click them the loading indicator spins once or twice, the gray overlay appears, but then no dialog opens up so I’m not able to share.  Any idea what’s causing this?  This is specific to Chrome, and I’ve tried clearing cache, reloading, restarting, etc.

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Mariano LeottaNew Here
posted in Ask the Community
Presentation mode link and video playback

Hi there,  I am a very happy Miro customer since a long time. I work in the entertainment industry as a creative and I have been using the board as my main creative tool and platform, mainly to organize my ideas with thorough mind maps and collaborative brainstorming session with my collaborators.  Recently I have been working on my presentation skillset within Miro with the goal to switch to this platform for all my client presentations (replacing Keynote). In my business line, very often we go through a preliminary remote phase when we have to send out a presentation deck to the client for a preview (before we even get to meet them in person). I thought it would be very useful to use Miro for this purpose cause I could embed video references to play within the presentation and boost the presentation effectiveness.  Unfortunately I found out that it is not that easy cause of the following issues: I couldn’t find a direct link to the board’s presentation mode (just a workaround copying

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Jennifer VahalikNew Here
asked in Ask the Community
Sticky note capture incomplete

I am trying to upload hand written post it notes and convert them to text.  Not all of the text on the note is being captured.  I have tried multiple times, multiple surfaces, multiple types of notes with various handwriting and none of them are complete after text conversion.  Sometimes it is the last line and sometimes it is more.  I will be part of a group activity next week and some of the participants will be physically writing versus electronically creating stickies.  I really NEED this to work properly.  Any help would be appreciated.  I have searched through the topics and community and don’t see a solution to what I might be doing wrong. Thanks!

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Robert Johnson
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VladimirNew Here
asked in Ask the Community
How can I automatically scroll from the mind map element to a table cell on a click?

Hello. Is there a way to automatically scroll from the mind map element to a table cell on click?For example, as a scroll (#) in HTML. One element referenced another and scrolls to it when clicked.

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MelanieNew Here
asked in Developer platform and APIs
Problem with content blocked error/ warning when trying to run a web plugins example

Dear Miro dev Community,   I’m trying to run the ‘Stickers and Shapes’ web plugin example code in my Sandbox running a ngrok server locally. Although the SDK loads and the plugin in being initialised, I’m getting the following error/ warning: [blocked] The page at about:blank was not allowed to display insecure content from http://11d1b29e.ngrok.io/<file path> (see screen grab below). I’m using Safari on a Mac.   I’d really appreciate if you could provide some advice.    Many thanks!  

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C HowsonNew Here
posted in Ask the Community
Jira query in Miro doesn't find all relevant issues

Hello. My company has recently started using the Jira integration, and it works well in general. However, there are issues with the query in Miro for some users - it returns a different set of results than when run in Jira. I am a company admin and tried running the query - Miro returned all expected results, but for another user, it missed some of the Jira tickets.Are there any obvious reasons for this that I am missing? I assume Jira and Miro permissions shouldn’t affect this? The user with the problem has access to all tickets in Jira.Many thanks.

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Marina
Mironeer
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Marta DobrzanskaNew Here
posted in Ask the Community
Working on a board outside of the company teams

Hi All,I asked my client to get to my board in Miro. After registering on company email she got a list of her company teams she should join, but she can't see my link to the board (in a different domain than her company).How she should get to my board? Please help :) Marta

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Michael O'BrienNew Here
asked in Ask the Community
Content deleted by a guest editor

Hello everybody. During a workshop a guest has deleted all of the content that we had been working through. Everyone was asked to hit ctrl-z to try to undo but it didn’t work. The activity tracker only indicates that it was deleted by guest i.e. doesn’t specify which guest. I’m wondering if there is a way to discover specifically which guest has made the deletion so that they can be asked to keep hitting ctrl-z until the information comes back? Everyone was asked not to go back to the dashboard so that the changes won’t be locked in. The activity tracker also only indicates what was on the deleted sticky notes in some case but only the minority so I can’t copy everything back from there.Thank you.

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Anton Telitsyn
Mironeer
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Violet WhitneyNew Here
posted in Ask the Community
Vote is not working for education account

What’s currently happening:When I click “start now” in the voting panel nothing occurs. What should be happening:When I click “start now” in the voting panel I expect the voting session to begin.

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Marina
Mironeer
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JcklmpplNew Here
asked in Ask the Community
iPad: automatically open url with safari is not an option..?

Hello, i am using the miro app on the ipad. I found that on my phone, i can set the url to open with either the safari app or within the miro app itself. But on the ipad, i don’t see where i can have that set up. Maybe it’s because i haven’t found it yet. Please help, i would really want my urls to open with the safari app at all times automatically instead of opening through the miro app. 

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JasBeginner
posted in Ask the Community
Adding a link to an object

I not able to “link to” a excel. I can “link to” a PDF, but not to a excel sheet. ?

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Kiron Bondale
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Claire O'BrienNew Here
posted in Ask the Community
Help - upgraded to educational account and now can't view any boards

Hello.I had been using the free account with my university classmates. The entire class has formed a team with many boards. When I upgraded my account to an educational one (I also changed my email address associated with the account from my personal to my academic address) I can now no longer see any of the boards in this team, the boards are no longer listed. i have logged in and out a few times but this has made no difference. Has this happened to anyone else?

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CharityAdamsBeginner
asked in Ask the Community
Adobe Cloud permissions

If I authorize adobe cloud access in a miro board who can access that information? Can anonymous editors? Can Team member?

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Marina
Mironeer
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StephanieNew Here
posted in Ask the Community
Is there a way to review a document over time?

Is there a way to review a document over time - like see what it looked like a day ago? Kinda like how you can see changes in google docs?

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Marina
Mironeer
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HermanNew Here
asked in Ask the Community
Link to miro lite ends up on home page

Hello, I am a teacher and was trying Miro lite by sharing the link with my students. Some of the students use their smartphone to work on miro lite. So my problem is this: Some students when they click on the link don’t have access to the miro lite board I was sharing. They end up on the home page instead. This problem exists as well with Android smartphones as with iOS smartphones (old and new ones). Can someone help?

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Marina
Mironeer
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lisa brownNew Here
asked in Ask the Community
Guest Editors video chat not working

Hello there. We have been delivering an online training course, and all has been going well until today. Today non of our guest editors can access video chat and a message appears telling them to report a bug (we couldnt see this from our side) We have reported the problem, but is anyone else experiencing this today?Thanks. 

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Marina
Mironeer
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Sueli de Lima Moreira moreiraNew Here
asked in Ask the Community
Tradutor

To work with my students, do I need to browse in Portuguese and can't translate the site? How do I do that?

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Marina
Mironeer
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MartinoNew Here
posted in Ask the Community
Text Replication Between Sticky Notes or Text Frames

Hello Communitythis is my first post as an excited user of Miro and extreme novice. A feature that Im curious to ask if it exists is where I might set up a replication function when typing in some text in one part of the board and it appearing on another part of the board  - I understand I can copy and past however I’m trying to avoid the movement between the two places on the board as the first piece of text is being typed. The picture I have in my mind is that after I’ve typed or a collaborator has typed the text - when we arrive at the destination later in the process we will find a copy of what was written in an earlier text box or sticky note.Thanks in advance if you have the time to help on thisCheersMartino

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Marina
Mironeer
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chickenMCNuggBeginner
asked in Ask the Community
How can I connected line to line

I want to create a family tree. There is a construction in the family tree: And I want to connected line to line.

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Kiron Bondale
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Stephanie BacquereBeginner
asked in Ask the Community
Running a powerpoint from Miro?

Hi, for a workshop I will have to run a few powerpoint presentation for a plenary session in between working times on Miro . What is the added value of those different options? and the drawbacks...  adding a googleslide in Miro, play it from Miro and sharing my screen to the participants? playing the googleslide ( or powerpoint) on my computer and sharing my screen on zoom? creating frames with one page of my powerpoint per frame and use the presentation mode? Thank you so much for your help

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mlanders
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Veress RékaNew Here
asked in Ask the Community
Deleted board by mistake

Could you please help me, is there any option to recover my deleted board? I have free account with 3 boards and I accidentally deleted one of them :( I hope you can help me!

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Carmen TrudellNew Here
posted in Ask the Community
Miro + Zoom = Zoom Crash

I teach a large architecture class with over 80 students. I have students post their work to a Miro board so that during a Zoom session we can all look at the work together and comment and mark-up the work. Students are posting multiple PDFs and PNGs with images for each assignment. The Miro board loads painfully slow, and now that the board has ~200 student generated pages in it, when I am using both Miro and Zoom at the same time, Zoom crashes and Miro lags. Does anyone know of ways that get the Miro board load the images that I am zoomed-in on faster (without trying to load everything in the page)? Also, are there settings to help the overall board use less bandwidth so that Zoom can still operate? This is soooo frustrating!

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