Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

KetBeginner

asked in Ask The Community

BUG - Upgrade functions doesn't work (no buttons)

Last few days when you try to change your plan it shows a screen with no ‘action buttons’. So you can’t change your plan or upgrade or do anything else in the billing area around plan modification. I’ve tried with different browsers - so not a browser cache etc issue. Sent a support request/ but no answer as yet.

Equator BytesBeginner

asked in Developer platform and APIs

Identify changes in Miro Widget

Hello,We would like to identify when an widgets(text/image) is updated and based on that we want to perform some actions. Currently there is no event type to indicate if the widget is being updated (We are not interested in WIDGETS_TRANSFORMATION_UPDATED which fires the position/size changes)Supported EventType: "SELECTION_UPDATED" | "WIDGETS_CREATED" | "WIDGETS_DELETED" | "WIDGETS_TRANSFORMATION_UPDATED" | "ESC_PRESSED" | "ALL_WIDGETS_LOADED" | "COMMENT_CREATED" | "CANVAS_CLICKED" | "DATA_BROADCASTED" | "RUNTIME_STATE_UPDATED" | "METADATA_CHANGED" | "ONLINE_USERS_CHANGED"As a workaround we thought we could use the SELECTION_UPDATED event to trigger the action after widget updated but then there is no modified timestamp against the widget to detect if any changes happened. Is there any workaround or hack to approach this problem?

Jennifer MacIntyreNew Here

asked in Ask The Community

Images won't load!

I was using Miro without issue for a week and as of a few days ago I am unable to add any images to my board. Some images won’t upload at all while others seem to load to 50% and then just stop. Help! I have a presentation in a couple of days.

ChristinaSBeginner

asked in Ask The Community

Have a team account, but cannot see the voting featrue

Hi all,I need the voting feature for tomorrow, but cant see/find it. I have a pro/team account. It drives me a bit crazy because I have seen it before and now it has disappeared…. Can anyone help out? Thanks in advance!

jen barrattNew Here

posted in Ask The Community

Can I filter my info (by alphabet and by tags?)

Hello, I’m trying to create a visual representation of a sprawling brand architecture. I have used the Company Organizational Chart template to list the brands by country, and i want to know if i can now sort the list. Can I filter it into alphabetical order? I also want to look for sector patterns, if i tag each entry with a sector, can i then filter / sort / export by sector / tag? Any and all information about what you can do to organise the data once its entered would be great. Thanks, Jen

NardusBeginner

asked in Ask The Community

Website Integration on Google Site

HII would like to know if I can embed a Miro Board into a Google Site with the viewer having the ability to only view or navigate the board.It seems like this feature is only available on the enterprise option but I don't have that scale of application that justify a costly subscription.I assume enterprise is the most expensive subscription? Can I have this feature with any of the other subscriptions?Best Regards

Owen JenkinsNew Here

asked in Ask The Community

Accidently created a new team subscription - need the boards on my upgaded team

Hi - not sure how I did it but have created a load of boards under a new team subscription, rather than the one I am paying for. How can I get all those boards into the team I am paying for? thanksOwen

Dionei PiazzaBeginner

posted in Ask The Community

Miro + Breakout Room + Webex

Hello!Recently I attended a online workshop and there the facilitator used the Miro and Zoom. So, he separated the groups through the "breakout rooms".We do not have Zoom, but we have the Cisco Webex Meeting solution. So, can anyone tell me if Miro's Breakout Rooms works with Webex Meeting? Or, is there any other alternative to breakout rooms besides Zoom?

JasmineNew Here

asked in Ask The Community

How long does it usually take the support team to respond?

HiHow long does it usually take the support team to respond to tickets? Accidentally deleted board content so wondering if it’ll take days or weeks to recover. thanks

Mike108New Here

posted in Ask The Community

Cases of high quality business schemes in Miro?

Hi all!We are consultants: conduct research, analytics and strategy for our clients.We have started using Miro and do love it! We use it for accumulation and structuring of different types of information and for brainstorming sessions.But for client presentation we still make business schemes in Adobe Illustrator. They look way more professional and cool than we can do in Miro. But they are not alive, like frozen and it takes lots of resources… So the question is: is it possible to craft cool-looking business schemes/graphics in Miro?

Ziel SilvaNew Here

posted in Ask The Community

New to Miro. Where to start?

Hi, every one I don`t even know how to use it, this is my first time, can anybody give me a hand?

Sebastian KuhnNew Here

asked in Ask The Community

Why can't people open my public boards - board just loading three arrows shown but no entry possible

Hi, I have the consultant plan and created a board but my customers cannot open the board although it is shared via link in edit mode just like miro explains it. One colleague of mine can enter but no costumer. costumer also tried deleting cookies and using chrome via incognito mode. does not help. any ideas? thanks in advance

barrioBeginner

asked in Ask The Community

Open PDF with more than a page

Hi, I don’t know how to open a pdf from my Ipad, can you help me please?I’m a teacher, and I want to work on the pdf to explain the lesson.

Sami LjimariActive Contributor

asked in Developer platform and APIs

de-select widgets

Hi I was looking for a solution to de-select currently selected widgets on the whiteboard here https://developers.miro.com/docs/interface-iboardwidgetscommands but couldn’t find a solution. I’m using a widget attribute of clientVisible: false . After I overwrtite a widget with this attribute it becomes invisible on the whiteboard but still can be manipulated with as it stays selected hence even while in clientVisible : false state the user is able to move it around, I would like to perform a de-select method after the clientVisible change, so that the user would either have to make the widget visible again to move it around or not be able to move it while it is invisible

Guillaume NiscientBeginner

asked in Ask The Community

Free account - Is it allowed to have several free accounts for non-profit use?

Hello,Is it allowed to have several free accounts for non-profit use?To play role-playing games...(that is to say that this has already allowed companies to subscribe to paid offers thanks to the employee who talked about it)Thank you for your answer(I'm French, the translation was made by the website www.deepl.com, sorry if it's bad)

Markus EdenhauserBeginner

posted in Developer platform and APIs

SDK Improvements on deprecation warnings

Hi,Not sure in which forum to put it.I just checked miro.d.ts for IBoardViewportCommands which I am using as single source of turth, but not all methods are listed there. Just fiddled in the console and on miro.board.viewport I get those methods listed:miro.board.viewport. methodsWhen using the methods getZoom, zoomToObject it shows deprecation warning, alltough this methods are also listed on the documentation example here https://developers.miro.com/docs/how-to-start. Would be cool to see in the console which method to use instead (eg. getZoom shows deprecated, but could mention to use getScale instead).And a general migration section in the docu would be cool.Markus

olivermcpheelyBeginner

asked in Developer platform and APIs

Access to Organisations endpoint (WRT creating daypasses)

Hello, My client is hoping to create / remove miro users via spreadsheet. In order to acheive this, they need to create occasional users (day passes). I am aware that occasional users are company level accounts, however I do not see company level endpoints mentioned in the docs. I noticed that the webapp achieves this by making requests to the following endpoint: /api/v1/organizations/{organisationId}/members Although my calls to the same endpoint are returning 404’s. Consequently, my assumption is that this endpoint is not available for public consumption. Am I correct, and if so do you have any plans to open this up in the future? Thanks in advance, Oliver McPheely.

Joanne JacobsBeginner

posted in Ask The Community

Get all Shareable URLs in a directory

Rather than right clicking each board and getting the shareable link, I’d like to be able to get all shareable URLs of different boards in a directory at once as a text list. Is this possible?

calcelayNew Here

posted in Ask The Community

Problems with Video chat - students enter and the video goes fine but we can not listen to any of them

Hello, some week now we are experiencing problems with the Video chat functionality. Students enter and the video goes fine but we can not listen to any of them through the video-chat. Some weeks ago we also had the same problem. Are you experiencing it?I read that some months ago this problem was also there. Could you help me? Thank you

asked in Ask The Community

How do I stop the "how to interact with this board" popup at the bottom from reappearing every day?

Every day when I load my miro board, I see a popup that covers a significant portion of the bottom of the screen telling me how to use my mouse. I close it and it reappears the next day. I see no options in my preferences.How do I get rid of this popup permanently (without having to resort to adblock)?

PestyNew Here

asked in Ask The Community

Looking for the best billing plan for a working sessions

Hello everyone, I’m organizing a working session that will last for 2 months with 20 people (5 from my team & 15 from the client team). What upgrade is the best for us ? Business ? If that so, I have few questions : i will basically pay for the all team, isn’t it ? (they don’t have to manage anything related to any payment ?)When i will invite them on the working board, they will just create a basic account and it’s done, am i right ? Many thanks for your precious answers. Much love from France

Adam MillerBeginner

posted in Ask The Community

Best practice for inviting Members AND Guest Editors

Hi there,I’m planning a workshop where we will have about 20 participants. About half of the participants are Members (we have the Team paid plan), the other half I’ll plan to invite as Guest Editors. Using the Share function from the board, what is the smoothest method for inviting all participants into the board? I believe that using the “invite via email” option is best for the paid Members….and the “Share board link” option best for Guest Editors. Do I need to do a combination of these, or (ideally) can I just use one option for all participants? Thanks everyone!

ToniNew Here

asked in Ask The Community

Delete sticky note when author still writing

The other day a session was ruined because someone left a gigantic sticky note unfinished covering everything and nobody was able to delete it. Any idea how to address this problem?

Enrique LopezNew Here

asked in Ask The Community

Use basic formulas within tables

I would like the ability to run basic formulas like SUM, AVERAGE, etc within a table. I want to use Miro for our Real Estate projects, to understand the processes, staff and costs involved. We will use tables a lot, but currently we see that we can’t create basic SUM formulates of cells.