Question

Can't login with gmail

  • 23 August 2022
  • 1 reply
  • 116 views
N

Hi, 

since many days, I have problems to log in with my Miro Account. 
When I click on the Login Button with Google, I click on my Account, and then I am at the loading screen for minutes. 

I tried it with 2 different Accounts and 2 different devices. Nothing works.

EDIT: I also cleared my cache on both devices.

Hope you can help me.

Thanks 
Niklas

 

 

1 reply

Alyona
Rank
Userlevel 6
Badge +1

Hi @NiklasKietaibl,

Please try signing in using your email and password and then re-connecting the Google integration in the profile settings. To do that, open the settings > switch to the Integrations tab > click Log out under your email in the Log in with Google row: 
?name=Profile+settings+Google+account.png
And then Connect anew:
?name=image.png

After that, try signing in using Google again. I would recommend doing so in the Incognito or Private mode of your preferred browser to ensure the records of previous unsuccessful attempts won't affect the result. Let us know how it goes!

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