Questions & Ideas

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7641 Topics

Iraklis Alexopoulos
Iraklis AlexopoulosBeginner
asked in Developer platform and APIs

Miro Embed - Available approaches and enablement

Hi everyone, We are looking into embedding Miro boards into our React.js application. I have read through the docs and I have applied (and got accepted by the API team) to get access to Miro Live Embed. I just have a few questions:Are all three approaches listed in the docs page above (direct board link, boards picker from JS, and temporary boards for un-registered users) available? The flow for temporary boards caters for both un-registered but also allows users to log in if they have an account. Correct?  What is meant by “… requires enablement on Miro side...”? Is there anything more required from our side, other than submitting the form above and being accepted? I created the “Dev team” as instructed by the docs. Is this the team that I will be using to also publish the integration, or can I create a new team and transfer the integration to that team. Also, I renamed the “Dev team”, any issues with that? Do you foresee any complications with trying to integrate a Miro board into a

2
Iraklis Alexopoulos
3 years ago
R
Raoul KoremanBeginner
asked in Ask The Community

Publicly sharing template

Is there any way to share a board as a public template in another way than the Miroverse or changing the content copy permissions? I have a board that we would like to make publicly accessible for educational purposes, but we don’t want people to edit the original board or have to manually copy the content over from this board into another.

5
Robert Johnson
3 years ago
Z
ZenkaNew Here
posted in Ask The Community

Cant delete board I created

Doesn’t seem to be a way to delete the board. 

3
Robert Johnson
3 years ago
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Robert LeottaBeginner
posted in Ask The Community

[RESOLVED] 502 Bad Gateway Error

Miro is down 502 error 

4
Robert Johnson
3 years ago
A
AbhishekNew Here
asked in Developer platform and APIs

Miro Audit Logs

I am trying to access audit logs of my team but am unable to access it as it says bad request for every request. This is the requesthttps://api.miro.com/v1/audit/logs?createdAfter=2021-02-01T23:59:45Z&createdBefore=2021-02-05T23:59:45Z I have also tried this in case it might work but it did not work toohttps://api.miro.com/v1/audit/logs?createdAfter=2021-02-01&createdBefore=2021-02-05 I have added my authentication as Bearer {{Token}}. The response I get is 400 Bad Request:{"status": 400,"code": "invalidParameters","message": "Method arguments are not valid","context": {"fields": [{"field": "createdAfter","message": "Invalid parameter type: Date is required","reason": "invalidParameter"}]},"type": "error"} Any help here would be appreciated. Thanks in advance!

2
A
3 years ago
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Sebastian DietrichBeginner
asked in Ask The Community

No chat button for specific users on specific boards

I have a board where everyone besides me can use the chat. All users were invided usind public link with password. I don’t have a chat-button for this board (but for other boards).When I log into miro as the board owner for that board (other account), then I have the chat button, but no “Interact” menu - as suggested in https://community.miro.com/ask-the-community-45/no-chat-button-3353

3
S
3 years ago
J
Julie YNew Here
asked in Ask The Community

Integration with mind mapping applications

Hello, I very much like this tool very much. Even the free version is very helpful. However, I have also been using another app called Evernote to take notes and I would really love to be able to insert the mind maps, diagrams etc. that I make here in my notes. I’ve noticed that though Evernote notes can be uploaded to miro, there is no way export miro maps, diagrams or the like to Evernote. Is there any way I can do this? If not, will this feature be available any time soon? 

2
Robert Johnson
3 years ago
V
Varun DhitalNew Here
asked in Ask The Community

How do I create a personal team/account?

Hi Miro community. I’m pretty new and I’ve looked through a bunch of threads but I’m having trouble wrapping my head around this one.I was added to a team I am consulting with by a 3rd party and signed up with my personal gmail address. Looks like they are on the free plan and they have 3 boards already.Now I want to create my own dashboard/account/team that is separate from this other team since I am just consulting for them and want to work on things unrelated to them. The only option I see is to Create another team, but it asks me to upgrade to a paid account. When I log in to Miro, there is no personal space, just the team I am consulting with (that invited me).Basically, I want to create a personal dashboard/team/place where I am not sharing with this other team I am consulting with. How do I create my own dashboard with a free plan and 3 private boards?Thanks

4
Robert Johnson
3 years ago
P
Paul KerbyNew Here
asked in Ask The Community

Card information gone, activity gone

One of the cards we have been owrking on has lost all the info inside, there is also no activity showing for the card either. How can I get that information back?

1
Kiron Bondale
3 years ago
A
AJ CassataNew Here
asked in Ask The Community

HOW TO INTERGRATE MIRO AND ASANA

Hey guys,I’m having some issues using Asana cards on Miro board. I intergrated Asana and Miro but still can't use Asana cards yet. Nothing show up when I clicked on Asana and it makes me to reconnect with Asana. Anyone having the same issue? and do you have any ideas to fix it?Thank you.

1
Soumyadeep Mandal
3 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask The Community

Hide/unhide button is missing from a board I own.

Hi all, The hide/unhide button has disappeared from a board that I own. the Eye icon is simply missing. Again, I own this board.What could be causing that? How do I get it back?Thanks all.

4
Robert Johnson
3 years ago
A
Atanas KolevBeginner
asked in Developer platform and APIs

Reason is platformApplicationNotFound

I am getting the following error when i am trying to integrate MIRO board.miroBoardsPicker.open({ windowRef: windowRef, //Provide opened window reference clientId: miroClientId, // ask the backend action: "access-link", allowCreateAnonymousBoards: true, //2) Enable this option getToken: () => getMiroJWT(), // Provide token in async way success: data => { console.log("on success", data); document.querySelector("#test").innerHTML = data.embedHtml; }, error: e => { console.log("on error", e); }, cancel: () => { console.log("on cancel"); }, });getMiroJWT() returns a promise. And the windowRef works but it says “Sorry, integration is unavailable.” . The exact error message from the console log is“ on error Application key: **********. Reason is platformApplicationNotFound “ I could not find anything about platformApplicationNotFoun

2
A
3 years ago
P
Partha Pratim DasNew Here
posted in Ask The Community

Cannot login using email on Windows 10 Home Chrome even after clearning cache

This is my personal account and I cannot login into my work account (paid) even to log a Miro community ticket. Miro Support, please refer to my service request #260971.  My system settings are as follows:Windows 10 home  Chrome browser and I have tried to login on my ipad using safari and on my Edge browser on my Windows 10 home PC and I have cleared the cache multiple times I still get redirected to the login screen even after I have entered the correct password. I have tried calling the Miro number that comes up on a google search, only to be redirected to a voicemail message.  I need this fixed urgently. In my paid work account, I have created some key artefacts and need to access them urgently. I would really appreciate your quick help, considering we just started using your product and paid for it!      

2
Marina
Mironeer
3 years ago
M
Marc DNew Here
asked in Ask The Community

Confused with shared settings in free plan

Hi,Someone shared a board with me.I am on the free plan. He is as well.I can see all his other boards which I don’t want to.I can’t delete or remove them and therefore can’t create more board on my account. What can I do or can he do ?Or perhaps I missed something..?Thanks

3
M
3 years ago
A
Ash UrazbaevNew Here
asked in Ask The Community

Failed to allow anonymous users to copy the board. Option "anyone with the board access" doesn't show up

Hi everyone! I’m trying to set up an access to board for anonymous users so that they can copy the board (as stated here https://help.miro.com/hc/en-us/articles/360018350399).But option "anyone with the board access" doesn't show up. I’m on team plan. What should I do?

2
A
3 years ago
I
Iain BeveridgeBeginner
posted in Ask The Community

Can you make video chat windows bigger?

Hi… we can only see very small video windows in video chat - if there are just two or three of you is there any way to make the video windows bigger? 

2
I
3 years ago
C
Cameron StewartNew Here
asked in Ask The Community

Tracking Shared Links

Hello, I was wondering if anyone knows if it is possible to track a shared link?We recently shared a link with an investor and are wondering if there is a way to see who else they have shared the link with.Thanks very much!

2
C
3 years ago
D
docroachNew Here
asked in Ask The Community

Auto Update Embedded Images?

For interaction design, MIRO is a great tool for presenting screen designs in a workflow layout for team feedback.After a team review, I have lots of changes to make to my screens. To get the newly updated screens onto my MIRO board, I have to manually replace each updated image in the workflow one at a time.Is there a way to embed images into MIRO with a URL in such a way that when I update my images where they are hosted, the original images are automatically replaced with the revised images via URL when the MIRO board is refreshed?

1
Robert Johnson
3 years ago
A
Alex MatthewsBeginner
posted in Ask The Community

Miro board won't open

I have logged into my account, i haven’t used it for a while.  When i click on a board a new tab opens with the miro symbol in grey moving in the centre but the board won’t open.Do i need to change any browser settings?  I am using Edge.

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Robert Johnson
3 years ago
B
Barbara HBeginner
asked in Ask The Community

Miro Experience from the "outside"

Dear All,I would like to understand the Miro experience for the ones, who are not signed up Miro users.I create a link to one of my Miro board, I send the link to a couple “non-miro” people and what happens? Can they simply click the link and do there something or do they have to download something, or sign in? I was never invited as a “non member”, now I am, so I cannot really imagine how this must be. What kind of effort somebody needs to do to come to my miro board and work there….ThanksBarbara 

4
B
3 years ago
S
Seulkee LeeNew Here
asked in Ask The Community

Subscription with team members

I’m trying to purchase the license for a 4 people team. The board had 10 people before, but people who are actually using it is 4. So I removed other team members and down to 4. However, the pop-up pages still says I have 10 members so I can’t purchase it for 4 people. Is this a glitch?

2
S
3 years ago
Z
Zhenya ParkhimovichNew Here
asked in Ask The Community

Element of the board gets locked. Board sync issues?

An element that’s been edited by me or another user gets locked by the board (not user) and the bounding box with the user name tag appears. There is no way to unlock it manually, only to wait quite a while for it to unfreeze by itself. It looks pretty much like the Dropbox function (they lock the file so you couldn’t edit it until it fully synchronized). But in the Dropbox I can stop syncing and edit the file, while in Miro I can’t do anything. 

2
Z
3 years ago
Y
Yvette LadzinskiBeginner
asked in Ask The Community

Excel comments uploading onto 1 sticky note only!

Hello,  Could you please help me understand why when i cut and paste from excel that all my comments are coming up onto 1 sticky? I have the comments all in separate cells. i am following directions for uploading onto Miro… thanks!

7
Robert Johnson
3 years ago
R
RamkumarBeginner
posted in Developer platform and APIs

Bug Report: Metadata update from current app overwrites another apps metadata

Hello,We have couple of web plugins that use metadata, When app#1 updates metadata it is stored in the below format{ "metadata":{ "appID#1":{ "data":[ 1, 2, 3 ] } }}Let say we are updating metadata from another app, then its getting stored by removing the app#1’s metadata.{ "metadata":{ "appID#2":{ "data":[ 10, 11, 12 ] } }}We couldn’t workaround the problem by supplying entire metadata(from both app’s), in which case below error appearsYou can write metadata only for your app Id ‘3323453453454….’

3
Daniela Gavidia
Mironeer
3 years ago
B
Bianca MarchanyNew Here
asked in Ask The Community

Print to Booklet

Hi,  loving Miro and building more and more presentations in it.  Is it possible to print two frames next to each other like a booklet spread?   Thanks!

1
Robert Johnson
3 years ago
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