Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7058 Topics

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J.R.Beginner
posted in Ask the community

Cant send to back / interactive template

Getting an error when I try to ‘page down’ to send to back. Never seen this issue before. Not sure what is meant by the error and what an interactive template is.‘You cant send the card backwards when its inside an interactive template’

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J
6 hours ago
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Joel HNew Here
posted in Developer platform and APIs

Tired of manually managing Miro Licenses?

Hey everyone, can I get your input on this tool we're launching on the Miro app store?Here's how it works right now: If a user doesn't log in or shows no activity on Miro for 90 days, they'll get notified to confirm they still want access, if they opt out and say they don't want access, we'll remove their license.Helpful? Meh? Let me know! 

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J
6 hours ago
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Marta del Pozo LagneauxNew Here
posted in Ask the community

Can't send the card backward when it's inside an interactive template

I have not been able to move Elements forward or backward today with that notice displaying down in the screen. I have tried different profiles and different boards. How do I know I am using an interactive template and how do I finish using it? It is the first time I have this problem. Have anyone else had this problem and solved it? 

0
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9 hours ago
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Petar BuljatNew Here
posted in Ask the community

Enabling Azure Cards Feature

Hi all,We are trying to setup Azure Cards in order to connect Azure DevOps and Miro Board but unfortunately without any success. I was hoping someone could share some tips & tricks on how they have managed to set it up. We have been following the steps listed in: https://help.miro.com/hc/en-us/articles/360033799934-Azure-Cards We have a connection setup in our Azure DevOps and we have authorized Miro. However when creating the connection in Miro boards against our Azure Instance it seems as the connection times out as nothing happens and instead I was hoping I would be asked to provide my Azure Login credentials.This is as far as we get. Does anyone have any tips? All help would be appreciated.Thank you!

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9 hours ago
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Adam ThomasNew Here
posted in Ask the community

Cannot delete arrow head

Hi there, I have come across this issue a number of times now and I’m now at my wits end on what I do to resolve. I have an arrow head that I no longer require in the middle of my board and I just can’t seem to delete it. I can’t move it. I can’t change it’s colour. I can’t do anything. Is this a bug? Am using miro on both Chrome and Edge, Windows 11.Thanks

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L
10 hours ago
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TXAggieTPMNew Here
posted in Ask the community

Checkerboard appears in Miro especially while zooming on dashed lines

I suspect this is a problem with my GPU (Video Card), however, I wanted to check all the boxes by posting here to see if anyone else with an Intel motherboard/video card has experienced this (I”m Windows 10 Enterprise)I have a systems diagram, and I used dashed lines to represent DC power connections.  When I zoom in on it, either in the Windows App, Edge, or Chrome, I get a “checkboard” pattern appearing over part of that screen, usually the same color.    The artifact is captured by doing a “copy image “ on a frame!While I get the artifact in other apps (i.e. Slack), it is super consistent with Miro.  I’ve updated all Windows, Intel, and HP drivers.  I’ve run HP advanced diagnostics.  I’ve changed docking stations (the artifact lives on the built in HP Screen). The old “Disable Hardware Acceleration” doesn’t exist on my system, rather I can adjust Graphics settings to Power Savings or Performance on an .exe (Application) basis.   I’ve adjusted screen resolutions as well.MIRO/Advanced

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T
10 hours ago
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MrinaliniBeginner
posted in Ask the community

[Performance issues] with multiple frames, looking for overview solutions

Performance seems to be significantly affected with multiple frames in a singles board.  Q1. Any way to improve this?Q2. Any other good to provide many board users with a good overview?

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Mironeer
11 hours ago
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Kate McRae
posted in Ask the community

Performance Issues with Miro - non responsive or VERY SLOW to respond

My team are have all been having performance issues with Miro this week.  We’re all working from home - so on different wifi connections and also are working on different boards.  We are finding that when we click onto something like a post-it, a box or a text-box - that sometimes it works, and sometimes it doesn’t. Or you might have to wait minutes to be able to click on something. We are also finding frames incredibly at times do not want to be selected. I’m assuming this is again a responsiveness issue. We try to expand or change a frame - and we can’t.   

8
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Mironeer
11 hours ago
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etSmilNew Here
posted in Ask the community

Manipulating object order glitch?

First time I experienced this throughout my work with Miro and it makes work annoying.I cannot manipulate object order (send back or in front) when they are in a defined frame, but I can do it if the objects are out of frame. See two pictures: two circles in the frame - I cannot manipulate order. Once the same circles are out of frame - I can manipulate order.Is there an issue with my board setting or is this internal Miro functionality? I tested with different boards and got the same results. 

0
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12 hours ago
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strong leapNew Here
posted in Ask the community

Edit PlantUML diagram

Hi,I have added PlantUML app, created a sequence diagram and added it to my Miro board.I want to make a change to the created sequence diagram, but cannot find a way to go back to the PlantUML source code that created sequence diagram.Anyone had this experience? Can you please help?Br,Anil

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12 hours ago
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Maybe AnonymousNew Here
posted in Ask the community

How do I enable dark mode?

I want to enable dark mode on the Miro desktop app, how do I do that?I require of dark mode, otherwise my eyes will proceed to hurt. Thank you for reading this.

28
G
15 hours ago
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Sannah SiddiqueNew Here
posted in Ask the community

Miro board is laggy, slow and freezing

I’ve found that over the last few weeks my Miro board i’ve been working has become increasingly slow - to the point the browser becomes unresponsive and not usable. I’ve deleted stuff from the board to reduce performance issues but ideally I need to keep all this information on the board. Any workarounds on this?

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A
16 hours ago
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tony kBeginner
asked in Ask the community

Modify border radius of rounded-corner rectangle shape?

since the radius is fixed, at larger sizes it becomes too pronounced for my taste. in other tools the radius can be modified (e.g. lucid), i haven’t been able to spot a way to modify in miro, am i missing it, or it doesn’t exist?

13
D
16 hours ago
subway14
subway14
posted in Ask the community

no longer able to add text in boxes

 recently a bug has started appearing that you can’t add text into boxes, there is just no such optionwhen you change the type of box to “T” however  the option to add text reappearsalso this thing happens on the computer only, on the android app you can text normally 

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subway14
1 day ago
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Jonathan SolorzanoNew Here
asked in Ask the community

Does miro have the ability to save versions?

I’d like to save versions of an org chart, but since it changes from time to time I’d like to have a way to save the old one in version history before adding the new member to it

5
Robert Johnson
1 day ago
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Eric859Beginner
posted in Ask the community

Go-to templates

New to mind mapping and am having trouble getting started.  I got my miro account, so step 1 is done.  With all the templates, it’s a little confusing deciding which ones to use.  Do you guys have 2 or 3 you use as go-to’s for creating new maps?  

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1 day ago
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Ronit VishwakarmaNew Here
posted in Ask the community

My Board colors are messed up

The colors are too white, the grid is lost and there is no background clour.

1
Robert Johnson
1 day ago
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JohnBeginner
posted in Ask the community

How are you migrating comments from board to board when pasting work?

Hi community, Since copy/pasting doesn’t include comments, what’s your workaround to import all work-related comments to other boards when you have lots of them with multiple replies? Over the years of using Miro, I’ve frequently ran into this issue when tidying up boards and looking back on it, I see that it discouraged me of doing proper centralization. Am I the only one running into this issue? It seems like this would be a core part of the workflow.

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1 day ago
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PhillJonesBeginner
posted in Ask the community

UK VAT ID not accepted

I received an email asking me to update the Tax ID on our Miro account so that reverse charge invoices can be issued.The Miro billing profile page refuses to accept our VAT number, it returns an error that it is invalid. A little digging on my part revealed that for the Miro interface to consider a VAT number valid, it needs to be in the ECs database. Of course, UK VAT numbers aren’t in that database anymore, however, they remain perfectly valid.Have other UK customers had this problem?

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1 day ago
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ulleNew Here
posted in Ask the community

Bring everyone to me

As I noticed, the “bring everyone to me”-function is only working, if i share the board with everyone and only with giving writing rights to everyone.In my opignion, this is contraproductive.I want to bring everyone to me also if I gave only reading rights to my audience.I want to make a presentation to my listeners without giving them writing rights. Is there a special setting in the setting options I overlooked?

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1 day ago
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Nataly2527New Here
posted in Developer platform and APIs

Пропал доступ к моей доске

Я создала доску на бесплатном тарифе, все было нормально, но сегодня я не смогла ее найти у себя в аккаунте, по ссылке, которую я давала для доступа, сказано, что он закрыт, как такое может быть, если эту доску создавала я?? Помогите вернуть доску обратно

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Robert Johnson
2 days ago
Z
zswankNew Here
posted in Ask the community

Mind Map node line won't delete

Hi There,I recently deleted two nodes in my Mind Map and the associated lines didn’t delete with the node text box. I can’t select the lines or find any way to get rid of them. See the two blue lines pictured here. Does anyone know how to resolve this? 

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Z
2 days ago
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Janais Van EckNew Here
posted in Ask the community

[RESOLVED] How to stop spam invite to board mailers?

My manager sent me an invite via outlook to join a Miro board. I have received 52 mails now despite accepting the invitation. How do I make these stop and why is it happening? 

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Horea Porutiu
Mironeer
2 days ago
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Wolfgang ReimeschBeginner
posted in Ask the community

Miro has become too slow

When I started using miro it reacted very fast. Now it is getting slower and slower from month to month, despite my internet connection being stable at 70 MBit/second.What happens here? Are you sitting new customers on fast machines, and shifting your loyal customers to slower machines?Please do not tell us: too much load … that means many customers and much money that you could invest into fast infrastruchture. Why dont you do that? 

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2 days ago
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Anna LezhninaNew Here
posted in Ask the community

Не вижу курсоры других пользователей на свой доске

Всем привет! Почему-то в приложении для Windows перестали отображаться курсоры других участников на доске. Появляется только когда другой участник выделяет объект. В веб версии всё нормально работает. Приложение недавно обновила через Microsoft store но проблема не решилась. Кто-нибудь сталкивался с с такой проблемой? Как решили?

1
Shira
Mironeer
2 days ago
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