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This is my personal account and I cannot login into my work account (paid) even to log a Miro community ticket. Miro Support, please refer to my service request #260971. 

 

My system settings are as follows:

  • Windows 10 home 
  • Chrome browser
  • and I have tried to login on my ipad using safari
  • and on my Edge browser on my Windows 10 home PC

 

and I have cleared the cache multiple times

 

I still get redirected to the login screen even after I have entered the correct password.

 

I have tried calling the Miro number that comes up on a google search, only to be redirected to a voicemail message. 

 

I need this fixed urgently. In my paid work account, I have created some key artefacts and need to access them urgently. I would really appreciate your quick help, considering we just started using your product and paid for it!

 

 

 

 

 

 

Hi @Partha Pratim Das,

Sorry to hear this :(

I will convert your message into the support ticket, the team will get back to you via email.

Next time, you can report such issues to the support team directly at https://help.miro.com/hc/en-us/requests/new 

Oh, I’ve found a support ticket from you, sorry. It seems to be resolved already :slight_smile:

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