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Element of the board gets locked. Board sync issues?

  • 5 February 2021
  • 2 replies
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An element that’s been edited by me or another user gets locked by the board (not user) and the bounding box with the user name tag appears. There is no way to unlock it manually, only to wait quite a while for it to unfreeze by itself. It looks pretty much like the Dropbox function (they lock the file so you couldn’t edit it until it fully synchronized). But in the Dropbox I can stop syncing and edit the file, while in Miro I can’t do anything. 

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Best answer by Kiron Bondale 5 February 2021, 14:54

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@Zhenya Parkhimovich -

How frequently is this happening? Is it a reproducible issue? If so, I’d suggest recording a short video of it using Loom or a similar service and submit it to Miro support here: Submit a request – Miro Support & Help Center

Kiron

@Kiron Bondale Thank you for the answer, Kiron! Will submit a request.