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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,397 Topics
  • 28,273 Replies
8375 Topics
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JSchultNew Here
asked in Ask the Community
Lost Access to own Table

Hi, after the holidays I lost access to a table I created in my own board. The table is greyed out and there is a text saying “You do not have permission to view this data”. This does not make sense to me, as I am the board owner, created the table myself in this very Miro-Board. When I click on “Request Access” no Email is sent to my Mail-Account. Is there a way to recover access to the Table? 

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Alasdair MaclullichNew Here
asked in Ask the Community
i am the board owner on miro. i accidentally denied permission to myself to paste text onto boards. how do i change miro permissions so that I can paste text onto a board using control v

i am the board owner on miro. i accidentally denied permission to myself to paste text onto boards. how do i change miro permissions so that I can paste text onto a board using control v

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Juliana de Toledo RamosNew Here
posted in Ask the Community
Lost Access to Miro Boards – Need Help

I used to have an account on Miro, and I created some drawings there. However, my company changed the email domain, and I lost access to Miro. I still have the links to the drawings, but every time I click on them, I can't open. Is there any way to recover the drawings?

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Max KrauseNew Here
asked in Ask the Community
How to insert intermediate step in mindmap?

 How can I insert an intermediate step in a mindmap? I already have a wide map with various branches now I like to subdivide and insert a subtopic. The image shows exemplary my problem. One annoying approach would be to create a new branch and write each step again… I guess you have some smarter solution?I appreciate your comments and support.    

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mmatthiessenNew Here
asked in Ask the Community
Export of a locked board

My colleague would like to recover a board (in the free version) which is locked. is it possible to switch the locked board with another one that is still available so he can export it?

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Nina OdenNew Here
asked in Ask the Community
Will the ability to unlockl Protected Lock items change when board owner changes

Hi I have someone create my miro boards for me, which also involved locking the boards. I want the boards to be Protected Lock so the person creating the boards is the owner. When she transfers the board ownership to me, it seems that I, despite now being the owner, can’t unlock items? Is this correct? I would have thought that with the change of ownership came the ability to unlock protected items? If it doesn’t it means I have to do all my own locking, which I’d really rather not! Any answers? thanksNina

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Georgia BoydNew Here
asked in Ask the Community
Why are "Sections" only visible when you're in a board?

The new “sections” functionality whereby you can create sub-folders to organise spaces is a step in the right direction but I’ve found the sections are only visible when you’re in a board itself and not when you’re on the company overview homepage - either in the Spaces or when you click on the Space to see what boards are in it. Is there a way to make them visible without having to be in a board?

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Karen BrownBeginner
asked in Ask the Community
Are sections only availabe in the app?

Are sections only available if you are using the Miro application?  I don’t see them in the web view.

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julian_emobasNew Here
asked in Ask the Community
allow public board sharing with anonymous guest editing

Hi Miro Team,I am on the Business Plan and would like to enable the option to allow public board sharing with anonymous guest editing.Currently, the setting “Allow public sharing” is grayed out in the Security section, see image below:How can I activate the feature? I understand is is part of my purchased “Business” plan. I need the feature so I can share boards for workshops without requiring sign-in.Thank you!Julian

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Motor Lee
Motor LeeNew Here
asked in Ask the Community
China UnionPay Payment failed

你好，请问现在用银联支付失败是系统问题吗？我输入的卡号都是对的

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Dan2023Beginner
posted in Ask the Community
Enable & Disable Table Columns

Currently, there is a bug with the table feature.When I build a table from left to right, for example in this order:Initial order1, 2, 3, 4, 5, 6, 7…and I use the filter option (the “eye” icon) to hide a column, the column correctly disappears. However, in the filter dropdown, this column is incorrectly moved down into the “Disabled” section. Thats wrong. It should remain in its original position.When I re-enable the hidden column, it is added back to the far right of the table, instead of being restored to its original position before it was hidden.Example result:1, 5, 6, 7, 2, 3, 4 When will this bug be fixed?The problem is that it creates additional work because I have to manually move the columns back to their original position each time, which makes no sense at all.

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Stef MalhommeNew Here
posted in Ask the Community
Ability to add/edit text in boxes suddenly, completely vanished

I… just completely lost all ability to add or edit text in the user stories I’m using in a large User Story Mapping. I can highlight text inside the user story card, I can delete (?) but I cannot add text at all anymore. It is pretty bad timing for me with a board update tomorrow. Could someone please get back to me so at least I know if must restart the whole thing, now about a third done only, or if there is a fix? Thank you . 

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Ondrej RudolfBeginner
posted in Ask the Community
Google Drive Files Appear as Blank Rectangles in Miro (New Issue - March 2025)

Description: Since approximately one week ago, Google Drive files embedded in Miro boards have stopped displaying correctly. Instead of previews or embedded documents, only blank white rectangles appear. This makes it impossible to identify or work with embedded files directly on boards.Troubleshooting already performed: Reauthorized Google Drive integration multiple times (logged out/in, removed integration entirely). Completely cleared browser cache/cookies. Verified file sharing permissions (all set to "Anyone with the link" or explicitly shared). Tested in Incognito mode with all browser extensions disabled. Issue persists across multiple browsers and devices (Chrome and Safari tested, macOS fully updated). Google sign-in credentials are used for Miro login, but this has historically not been connected to Drive integration issues. Expected vs. Actual Behavior: Expected: Visible previews/embedded files from Google Drive appear directly on Miro boards. Actual: Only white

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AlvaroJustusNew Here
posted in Ask the Community
[RESOLVED] Education Plan users no longer have access to premium diagramming shapes (e.g., BPMN)

Hi! I have the paid educational plan and have always used all the templates available on it, so I hired him. But for a few days (until last week, exactly) I was always able to use all the features, but now it's asking me to upgrade the plan... You didn't lock the features from one week to the next, did you? ? This practice goes beyond the service I hired and paid for, this change is illegal I think…  

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Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask the Community
Making Shapes: Creating a simple variable arc of different lengths

I’m looking for a way to create an arc of variable lengths (e.g. as can be done in MS Word or PPT.) Miro doesn’t have this currently. Has anyone who also needed this found a sensible workaround? This is actually quite related to @Sean Kelleher’s request for dynamic triangle shapes. Miro would benefit by having dynamic shapes.

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Piotr MagnuszewskiBeginner
asked in Ask the Community
Boards turning blank in Miro Windows App

Hello,I have a regular problem when using miro windows app: heavy (a lot of content) boards often go blank when zoomed. Since no refresh is available I need to either close and open this board (tab in the app) or restart the app. It can happen even several times in a few minutes.Does anyone else has this problem? Any solutions?I am using Windows 11.Piotr

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OleZActive Contributor
posted in Ask the Community
[RESOLVED] App initialization failure: Loading chunk 99640 (or 3780) failed

HalloI’m trying to use Miro on my iPad now, but I get the error message above. :-(

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Yuichi OkudaNew Here
asked in Ask the Community
auto mind map

miroに、以下の内容をインポートするだけで自動でマインドマップを生成してくれるような機能はある？（無料プランです） # 営業戦略## 新規開拓### リスト作成### 初回アプローチ## 既存深耕### 定期訪問### クロスセル提案

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Youness LahdiliNew Here
asked in Ask the Community
Can't sometime find text I search for using the "Advanced Search" on the dashboard

Hi. I am on the Education Plan, and sometimes I need to search for some keywords across all my boards. For that I use the “search by title or topic” text box on the top left side of my Miro dashboard, and when it doesn’t yield a result, I narrow it down by clicking on the “search within content” button. Miro will then list the boards that match with my queried text, but recently I remarked that many of my searched texts are not matched anywhere, even though they actually exist within normal text fields inside one or many Miro boards. Why would that happen? especially knowing that it already works for some other texts, so this seems like random behavior. Is it that I should do something to index content each time I add new text in boards? or what exactly.I looked at this article: https://help.miro.com/hc/en-us/articles/360012140959-How-to-search-in-Miro and also tried playing with search filters and others, but it never found the queried word or words, and those are many. I depend on th

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Steve HawkerNew Here
posted in Ask the Community
Jira Cards are blank

The integration works as cards can be updated both in Miro and Jira - but the cards shown in Miro have only the title and nothing else.This has happened since I upgraded from Free.I have tried adding a new linked card but that has the same problem.  I’ve disconnected and reconnected Jira - made no differenceThis is only a problem on one board. It’s just the one board we use extensively of course. On my sandbox it’s fine.

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Kevin_ovrlNew Here
asked in Ask the Community
Text limit is broken

I think that this problem isn’t new as I have noticed topics from almost a year ago that mentioned the same issue. It is very simple:I copy text on the miro board into a new text box The text pasted contains exactly 2232 characters, which is clearly lower than the 6000 characters limit The text doesn’t contain any  url, link, or formatting beyond bullet points So only plain text and bullet pointsAnd yet, I cannot do anything with this text. I cannot indent bullet points, add text, etc. I always get the “Your changes cannot be applied as you have reached the text limit.”.So basically I’m completely stuck in my work because of this obvious bug (all the information above point to a bug and nothing else).This never happened before and since an hour ago, it pops up everywhere. Can someone from the team help on this, because this is directly impacting my work, and I can’t figure out how such a problem could arise on such a basic feature.Thanks,Kevin

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Memie Huang
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Memie HuangMironeer
posted in Ask the Community
What additional apps do you want to see Miro build?

Hi community 👋My name is Memie and I’m a product designer at Miro. My team focuses on supporting all of you to collaborate better with your teams in Miro, specifically during workshops or other co-creation moments.  Our team has been focused on helping people become more effective facilitators by building apps, like timer and voting.  Now we want your help to help us figure out what’s next! What has been on your wish list for apps to help you better lead your team during workshops and other collaborative meetings?  

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Georgy CohenNew Here
asked in Ask the Community
Multiple tables - renaming and grouping

Hi there - This setup is in one of the templates. I’d like to adapt it for a project, but I cannot figure out how to 1) combine multiple tables into one connected grid as shown here and 2) How to rename “Objective 2” “Objective 3” to something custom like “Redesign xyz.com” - any insight? Thanks!

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Benjamin BergerNew Here
asked in Ask the Community
Several Teams without Admins

Some years ago, we started using MIRO within our company, and several teams created their own spaces. Unfortunately, the admins in those teams left the company some time ago. I want to delete those teams and the boards they created to reduce waste in our navigation and get rid of outdated information. Would it be possible for you to grant me admin access to those teams?

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AnastasyaNew Here
asked in Ask the Community
Is there a way to create interactive prototypes in Miro?

Hello! Tell me the name of the tool with which you can make an interactive prototype. Is it only in the paid version?

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