I ran into this problem: When I go to the MiRO board, zoom in on the object I want, MiRO immediately freezes and doesn’t load the object; the buttons on the screen freeze right away (I’m using a Redmi tablet, and the problem occurs whether I’m using the MiRO app or a browser). I’ve tried various solutions: clearing the cache, browsing in incognito mode—nothing works. What else would you recommend?
Question
a board that's stuck
+5Hi
Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.
Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
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