Ask the Community

How do I transfer a miro board from my private (free) account to my employer's account?I exported it as CSV from my private miro account. When trying to import the CSV into a board from my employer's miro account, there was an error. The message disappears faster than I can read it. 

My colleague created a board and shared the link with me as an editor. But I’m not seeing the export icon at the top of the board. Do I have to be the owner in order to export a Board?

When I start Miro there are a number of icons at the left bottom side. According to the consultant plan I should have to the option to vote with the group of participants. I do nit see the vote icon and I do not see how I can configure that,

There´s a way to automate a process in which I update one element in a board and automatically this element gets updated in other different boards? for example: I udpate a card inside a kanban in one miro board and automatically, another card inside another kanban inserted in a completely different board gets updated. Is that possible?

When clicking the link my colleague shared, I get sent to my dashboard with a notification at the top: “You have a pending request to join FRVR team.”But there is no button or link or anything that I could use to accept this request. I cannot see this request anywhere else either. Nor can I access the shared board from the link.

I accidentally deleted the muted grid style background on my board. How do I restore this? Now everything sits on a white backdrop. Please help!

in templates (whether miro or team created), is it possible to change the prompt text that appears within elements so that it better matches your process? for example, in the user story map template, is it possible to change the preset prompts like “new activity” “new task” to something else?

Hello,Is there any way to recover my account from its current broken state? Currently, when `miro.com/app` attempts to load it tries to create a JavaScript object and store it in at the `rtb` variable. This object has some syntax errors that is preventing the app from finishing its load. I validated this was the problem by intercepting it with an HTTP proxy and modifying the value to be syntactically correct. My efforts to correct this issue have failed, however and the value is reused in a number of places making it infeasible to manipulate this value every time it is set.  Thanks,

Hi,We have a paid for team plan. I have given edit access to a guest who is external to our organisation as he is running a workshop for us. He can add stuff to the board that I have given him access to.He cannot see the collaborators panel bottom left - so cannot set up voting/polls. As a guest editor should he be able to see the bottom left panel? What can we do to fix this?Any help would be really appreciated.Thanks!

I want to use miro as a very simple “Matlab simulink -type “ application  where I can sketch up simple flow chart and attach some simple math formula to it. Is there a way to do this?

Novice here. I got invited to join a board and I can’t see it. It is from a free account so should be public.  All I see when I click it is a grey screen with the grey animated logo. 

Hi, we’re working with with an external consultancy who have a business account in Miro. When we share our team with them, we are charged seats even though they already have paid memberships. How can we stop this double dipping?Thanks, Pete

It doesn’t matter which browser or laptop I sign in on or which account I use, I only see my personal projects (in a free miro account). I should be able to see my work projects and teams when I SSO for work - but I only see my personal projects.Ideas?

I followed a post from a few weeks ago that asked about being able to expand cards to see their content in an embedded view.  The answer was you cannot do that at the moment but if you use the new live-embed API you will be able to expand cards that way.  This is not a viable alternative for my use case, I need users viewing an embedded board to be able to view card contents without having access to editing the board.  Is there any info you can give as to when this might be incorporated?  I feel this would be massively helpful for demoing content in many use cases.  Thanks.

The display of Jira cards in Miro - some fields are no longer an option (ex: linked issues) - and though I’ve check the sprint field in the configuration, it’s not showing up on the card. Help please :(

Привет! Пожалуйста, скажите мне: мой текст на виртуальной доске печатается справа налево. Что же делать?

Using a plan with 2 members, how many guests can we invite? Can I open more than one board at the same time (for a diffent groups)? How many? If it is possible, the audio can be individual for each board/room? Can I put links and video (sharing the screem or upload)? Is there a plan with this itens?

Trying to duplicate a board to use as a template but when I duplicate the board, ALL the activity/change history is duplicated as well, which isn’t appropriate for a template board. Any help?

Hello Miro Community,I can’t seem to figure out how to add a password to my public board.  (I’m on a Team subscription plan.)  The option isn’t available to me when I “share”.  Any guidance would be greatly appreciated.Thanks

I just upgraded to the Team Plan, and I have four guest editors working on a board (see photo.) The board consists of small (150kb) .pdfs that the editors are marking up in the field via the ipad app. I was really looking forward to seeing how this could work in the field, especially after reading about the extreme (over 100 collaborators in real-time) workload that Miro is supposed to be able to handle.  Today is the first time I’ve had four guys working remotely with the app, and two of them have had their toolbar disappear multiple times along with occasional white screen flashing.  With the amount of mark-ups (drawing things on the maps) and the amount of editors, am I asking too much out of Miro? I was REALLY looking forward to this being the solution for us, but if this continues, we won’t be able to use it. 

Dear Team,How do we do bulk user changes most effectively in this tool, currently its completely manual selection process with a limitation of 499 accounts. Looking forward to get what best practices should be followed to expedite and automate the bulk selection process?

Is there a way to close or minimize the video box that pops up in presentation (share screen) mode and covers about 1/5 of the screen. This is a big limitation to this feature.   

Hello, Community,I’ve got a board with a lot of objects, 1,778.  Board navigation performance works just fine.  I recently created  an additioal 500 objects, and manupulation slowed to a crawl.  Is there any specific numerical guidance on how the number of objects impacts performance?I’m using the Miro app running on a new Macbook Pro with 1.5T of available disk storage and 16GB of memory; internet is running at 45 Mbps on the download, and 6 Mbps on the upload.Many thanks….Peter

When we run workshops with members of the public we often make cards or worksheets with labelled boxes for participants to complete as part of an activity.Is there a way to do the same in Miro?To create a set of grouped shapes, with headings and labels, where the shapes, headings and labels are fixed or locked, but participants can edit the text in the appropriate boxes.Particularly with smaller ‘cards’, the participants would typically complete and arrange several cards. So we and they should be able to duplicate a whole card.

Is it possible to do this in a mind map?