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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,688 Topics
  • 25,935 Replies
7688 Topics
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HannahSNew Here
asked in Ask The Community
If I cancel paid subscription can I still access board content?

I need to pause our paid subscription due to cost savings but wanted to understand my options re retaining the board content. Is there an option to reduce to a free plan but not lose all the board content? Does this content stay accessible but not editable?Can team create any new boards?

451
Robert Johnson
4 months ago
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Daniel SandefurNew Here
asked in Ask The Community
License approvec but upgrade still appears

I requested a license through GE my tech site. It was approved, however when i log in to the web app using my GEHC email, it still is a restrcited free version, with an option to upgrade. 

61
Robert Johnson
4 months ago
J
Julio CisnerosBeginner
posted in Ask The Community
[RESOLVED] Miroverse Templates Issue

I cannot copy templates from the Miroverse to any of my boards or their own individual boards. Help! :( 

277
Robert Johnson
4 months ago
M
Marin CuljakNew Here
posted in Ask The Community
🔗👍Synchronised Sticky Notes

Does anyone know if such possibility already exists?Sometimes, want to duplicate sticky notes while keeping the sticky note content the same, however, changing a copy will not update the original. I propose a “Synchronised Copy ” feature, which will preserve all attributes (color, tags etc) from a sticky note when pasting, so that there will always be 2 or more instances of the same sticky notes.Synchronised sticky notes must have a small icon to indicate that updating this sticky note will update the same sticky note somewhere else on the canvas. I made a mistake, by posting this to the community. However, before adding this as an Idea.

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B
4 months ago
M
MaijaNew Here
asked in Ask The Community
Miroverse Templates do not load

Hi everyone, does anybody else have issues with using Miroverse templates? As soon as I try to add them to a board, the loading spinner appears but it never actually loads into my board.Anybody got any suggestions?Thanks in advance!

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M
4 months ago
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Stanford EducationalContributor
asked in Ask The Community
What on earth is this glitch when trying to sticky notes?

When I click on a card, it clicks on a different area of the board and detaches the text from the card. I can edit the detached text but it’s very weird. Screen recording below. https://drive.google.com/file/d/1BBBYucaz7eWGSZpOh6nAOcANnNkrW5qu/view?usp=sharing

291
Robert Johnson
4 months ago
T
Toby WilsonNew Here
asked in Ask The Community
Tags on cards updating in unison

Whenever I update a tag on a card it updates all cards on the board and replicates the tags. I don’t want this to happen. I have tried Miro assist but it is not allowing me to solve the problem. How do I solve this so I can have unique tags? 

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T
4 months ago
A
Ancient_LukeContributor
posted in Ask The Community
Not a big deal, but the "Just draw, no need to..." pop up and the "Pen" popup are both obstructive and annoying.

These both popup when you select the pen tool and they block the popup sidebar with other drawing options, so you have to exit out of the notification or click away from it to get it to go away before selecting an alternative tool. And, I also just think it is really annoying that the “just draw no need to select” message comes up at all. Sometimes I do need to click to switch the tool, AND if you don’t select it, the default writing width is super small. So the message is not only in the way, it’s also just incorrect. None of this is a big deal at all, more like a nuisance. Just a vent post and curious if anyone else runs into this and/or if there is a way to turn those off. 

141
ElvaMiro
Mironeer
4 months ago
R
Rudi van VuurenNew Here
asked in Ask The Community
Page blocked by uBlock due to "pxf.io" Peter Lowe's ad and tracking server list

Hello,  Title pretty much says it all. When I try to navigate between pages on Miro they get blocked by my adblocker and there is a warning of a malicious server list.(Peter Lowe's ad and tracking server list) Is this a cause for concern? Please see screenshot below.  Thank you for your time. Rudi van Vuuren  

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R
4 months ago
G
Guido MüllerNew Here
asked in Ask The Community
Hello I would like to book an upgrate and have been getting the error for two days

Hello I would like to book an upgrate and have been getting the error for two days: Error Loading payment session   Can anyone help me ?

222
A
4 months ago
Lucie A
Lucie AActive Contributor
posted in Ask The Community
Anyone else getting bugged by "New features unlocked" popup that won't go away?

Doesn’t matter how many times I close, the ‘New Features unlocked” pop-up comes right back at me each time I open a new board. Am finding it rather distracting, and increasingly annoying.Is it just me or anyone else out there experiencing the same and want to kill it with fire? 

27110
adfhaiti
4 months ago
B
BeckNew Here
asked in Ask The Community
names in anonymous board

We’ve just had a session using a board in anonymous mode. However, I have reports from several people, that they were able to see names. Not everyone saw every name, but all I’ve spoken to saw 2-3 names which is rendering the whole anonymisation moot.  

401
Robert Johnson
4 months ago
M
Madison KatzNew Here
posted in Ask The Community
Email Notifications

My settings are set to receive email notifications if I am tagged in a Miro board, but I do not receive these notifications. Please let me know if there is a solve here!

211
Robert Johnson
4 months ago
Y
Yulia ParkBeginner
asked in Ask The Community
Some strangers come to my board, but I didn't share my link

Hi guys! I’m a teacher and I share the board with two of my students, but one day I’ve noticed that some other people come to our board. They usually come every 2-3 mins, stay for 5 sec and then go. And then come again with different avatars. I’ve created a new board, gave the link to my students, but all these strangers also came to our new board. I have set a password on my board and only shared it with my students, and even after that some strangers still come to my board. How can it be possible? 

285
Robert Johnson
4 months ago
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SamanthaContributor
asked in Ask The Community
Automatic Numbering in Tables?

I want my table to have a column that will have automatic numbering. So that when I delete or add a row, the numbers adjust accordingly. 

4744
Robert Johnson
4 months ago
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Lee Harrison MellorNew Here
asked in Ask The Community
Connection lines keep moving

When I create a connecting line between two shapes and try and move the dog leg line, on saving it snaps back to the default location. How can I stop this happening so when the document saves the lines actually resemble what I was trying to draw…. it’s absolutely infuriating!

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4 months ago
A
Alina SysakNew Here
asked in Ask The Community
Loading

Hi! I have problems with my board. I can`t My board doesn't load anything. I can't edit or create anything. This problem exists for a week. What I need do with this? 

131
ElvaMiro
Mironeer
4 months ago
S
Sittichart PhikunthongNew Here
asked in Ask The Community
How can I remove the credits card from payment method

How can I remove the credits card from payment method?

341
ElvaMiro
Mironeer
4 months ago
M
Maison Marom LLCNew Here
asked in Ask The Community
how to change the email associated with Miro profile

how to change the email associated with  Miro profile? when i enter an email that i want . it is said that “this email is already registered, what does it meas? how to edit the email that i want! 

573
Robert Johnson
4 months ago
T
thecrazyhungarianNew Here
posted in Ask The Community
Wireframs disappear

Hi there, Does anyone know why my wireframes collapse into a line like this?  

40
T
4 months ago
E
EvgeniyKlepnevNew Here
asked in Ask The Community
I lost the link to the board

 I need to find my board. I created the board a month ago and then closed it. The link is lost. I can't restore it through my browser history. What should I do?

473
Robert Johnson
4 months ago
A
Anna Clara RendahlNew Here
posted in Ask The Community
Creating an A3 frame with precise dimensions, not just ration

Is there a way to create a frame that measures the same as an A3? Not just the ratio but the length and width? It would really help when creating content in Miro with the purpose of using in hybrid workshops etc., when you want a (readable) physical copy of your miro-frame.  Thanks! 

407812
F
4 months ago
T
Tammie LeungNew Here
posted in Ask The Community
Export wireframes

i am creating wireframe and would like to export the board as image. I am using one of the default wireframing template which has the smartphone vector. Is there anyway that when i export the board, it will include the “smartphone”? currently when i export, it will only export the content inside the “smartphone”. Either I create rectangle shapes to hold each content, or my content is just like floating object in the image.

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4 months ago
M
Mateus BernardinoNew Here
posted in Ask The Community
Não estou utilizar minha assinatura premium

Alguém sabe como faço para utilizar a assinatura que comprei?Pois não atualiza aqui.

41
Robert Johnson
4 months ago
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Lutz MorrienBeginner
posted in Ask The Community
Merge team into another team

I would like to merge team A into team B. The merge should move all boards of team A into team B, add users not permittet in team B to team B and then delete team A. As of now I have to:grant all users of team A permission to team B Ask all users to move their boards to team B or become owner of each single board, move the board and give back ownership delete team AAs an Admin I would like to just move all boards at once and ideally do all at once. As of today admins need to ask the users to move boards. Why so complicated?Thank you. 

261
Robert Johnson
4 months ago
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