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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,945 Topics
  • 26,611 Replies
7945 Topics
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Stefan SchnackNew Here
posted in Ask The Community
Vimeo Videos Not Playing in Miro Desktop App on Windows – Security Error

Some (but not all) Vimeo videos embedded in the Miro Desktop App (on Windows) can no longer be played. The error message "We couldn't verify the security of your connection." appears. However, everything works fine in the browser version. What could be the cause of this? Re-embedding the videos doesn't change anything, by the way.

1781
Eca
Mironeer
4 months ago
A
agile_mariNew Here
asked in Ask The Community
First Retrospective in a new-formred project Team

We have formed a new project team with people from a client and people from my company. Next week will be our first retrospective and I would like to do a Mission Workshop. Which templates do you recommend? Or maybe you have other ideas what team-building first retro I could do?Thanks in advance!Marina

151
Eca
Mironeer
4 months ago
B
BI_FrancoNew Here
asked in Ask The Community
Issue with View Moving Automatically When Switching Tabs

Hello everyone,I am experiencing an issue with Miro in my Chrome browser. Every time I switch to another tab and then return to Miro, there’s a high chance that the canvas starts moving uncontrollably by itself. The only way to stop this movement is by refreshing the page, which is quite disruptive to my workflow.I have already tried clearing the browser cache but the problem persists.Could you please assist me in resolving this issue? I would appreciate any guidance or solutions you can provide.Thank you for your support.

121
Eca
Mironeer
4 months ago
J
Juliette KotolupNew Here
posted in Ask The Community
Video Clipper doesn't work

Hello everyone, have you ever dealth with the same issue using Video Clipper on Miro? Every time I’m trying to use the function for making subtitles I have the same problem: “the transcription wil appear in a few minutes” but afterwards there are no transcrptions whatsoever.  

351
Eca
Mironeer
4 months ago
U
Ulugbek MukhtorovNew Here
asked in Ask The Community
I can't upgrate my miro plan, error with postal code

i want to upgrade my miro but when i enter my postal code it review order button does not open up

171
Robert Johnson
4 months ago
S
Salman SharifBeginner
posted in Ask The Community
Using right click to move around the board

Hi, whenever I use the right-click to move around the board on my windows laptop, I get a menu pop-up. It’s really annoying to go through this each time, as I don’t need that menu. I know I’m not doing anything wrong as I have used this functionality in the past without any trouble. It’s very frustrating to navigate around a board without it being smooth.  Anyone else experiencing this?

64217
Robert Johnson
4 months ago
R
randycywangBeginner
asked in Ask The Community
Copy and Paste Only Remembers Clipboard

If I copy and paste an external asset (e.g. from a power point) onto my board, afterwards when I try to copy any miro elements (eg. a text box, a sticky note) it’ll always paste the external asset I grabbed the latest it will never grab the miro element again.  

364
R
4 months ago
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Kirsten WakefieldNew Here
asked in Ask The Community
Will there be performance/lagging issues on Miro with a big team joining the board?

Hi there, I am creating aboard that will have about 3000 objects and up to 40 people joining in on the board for planning purposes. Will the number of users joining on the board influence the performance of the board at all? Will there be any lag for them? Are boards with fewer objects easier to use (performance wise) with such a large amount of people logging in at the same time and adding objects?

542
K
4 months ago
R
roxie.New Here
asked in Ask The Community
weird text box that i cant edit or delete.

im having a problem with a board that my friend share with me, i accidentally closed my opera and when i opened the board again these weird boxes are there and i cant delete the one with my name, its locked by me but i cant delete something that i’ve done.  

251
Eca
Mironeer
4 months ago
M
MikheoNew Here
asked in Ask The Community
How do I move text along a connecting arrow/line?

Hello. Some time ago it was possible to move the text typed on a connecting line along the line. I mean you could choose position of the text due to make all diagram clear and neat. Now I see that the moving handle seems to be gone, and the text is always blocked in the center of the connecting line. It’s quite annoying. Is it possible to return the option? Thanks.

1742
M
4 months ago
C
Chris CroweNew Here
asked in Ask The Community
I often paste table data from a database, autofit the whole table?

I often copy data from another application to the clipboard. I then paste it into Miro and normally I get the Paste as table option which is great.Is there a way that the table can auto fit the content. This is a real time waster for me as I need to resize the tables every time manually.It would be nice if there was a button to auto size to the current content.I assume this functionality does not exist at the moment?  Is this something that can be added or maybe even done via a plugin? 

441
Eca
Mironeer
4 months ago
R
Rayane LealNew Here
posted in Ask The Community
Teste

Como usar visio no Miro?

401
Eca
Mironeer
4 months ago
O
Ola DababnehNew Here
asked in Ask The Community
القواعد الواجب مراعاتها عند إعداد المواد الإعلامية

ما هي القواعد الواجب مراعاتها عند إعداد المواد الإعلامية

71
Eca
Mironeer
4 months ago
D
Daria NovikovaNew Here
asked in Ask The Community
Как понять, попадает ли мой аккаунт/команда под блокировку аккаунтов из РФ?

Добрый день, у меня бесплатный аккаунт, который ранее был создан в РФ, но сейчас я давно уже переехала оттуда и живу в Кыргызстане. Могут ли мой аккаунт заблокировать? Как понять, что мой аккаунт в безопасности? Спасибо заранее за ответ. 

491
Eca
Mironeer
4 months ago
D
dian maBeginner
asked in Ask The Community
Miro board loss after refresh the page

We have created a Miro board but looks like nobody remember to login, and when I refresh the page, the board was been locked and nobody knows who the owner is.Can we still get our board back? it including our one day work on it. (cry 

523
D
4 months ago
C
Clare LynchNew Here
asked in Ask The Community
Could create presentation with Miro Assist but not Miro AI?

About 6 weeks ago I did a demo for some facilitators, importing some feedback into a miro board as stickies and, using miro assist to find themes in the feedback and then using assist again to turn the themes into a presentation. I’m trying to prep to demo this for a new group and the only documents I now seem to be able to create are word type docs. Has this feature been retired in the switchover from assist to AI or is it hidden somewhere?

841
ElvaMiro
Mironeer
4 months ago
E
ElodelsiaBeginner
asked in Ask The Community
Can Miro Be Installed on Linux or Unix Machines?

Can Miro Be Installed on Linux or Unix Machines? If there is a way, Please provide the steps.

3812
ElvaMiro
Mironeer
4 months ago
M
MokkaNew Here
asked in Ask The Community
tax residency certificate

Hi there,where I can find a tax residency certificate?

541
ElvaMiro
Mironeer
4 months ago
W
whitel02New Here
asked in Ask The Community
Education / Educator Plan

I studied on a bachelor degree programme and had my education plan for a while. However, now I’m moving forward onto master’s programme while also combining it with working at my university. When applying for the renewal of the account, I now chose “Educator” plan because I suppose that 10 members can be not enough for the amount of plans I have for this wonderful app. However, I just got my “Education” plan renewed. So the question is - is it possible to switch it and if yes - how?Thank you for your help in advanced!

842
W
4 months ago
C
Craig CampbellBeginner
posted in Ask The Community
Exporting Story Map to Excel and preserving relationships

Does anyone know how to export the User Story cards in a Miro User Story Map to CSV whilst preserving the link between Stories, Features and Epics.   Also, the export doesn’t maintain the order of the cards on the board.   The help Q&A seems to acknowledge this limitation.  Does anyone know if this is on an Enhancement list?

6129
ElvaMiro
Mironeer
4 months ago
Ravid Aloni
Ravid AloniContributor
asked in Ask The Community
Mad-Sad-Glad template with AI - HowTp?

Dear community,AI is activated for Miro, I use the Mad-Sad-Glad template, filled up some input in the sticky not, but the button for AI is greyed out.How is it supposed to work??  

551
ElvaMiro
Mironeer
4 months ago
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ElodelsiaBeginner
asked in Ask The Community
Do I Need a Credly Account to Accept My Badge?

Is there any necessity to create account in Credly to accept my badge?Without creating account in credly, will I be able to accept my badge?

381
ElvaMiro
Mironeer
4 months ago
E
ElodelsiaBeginner
asked in Ask The Community
Inquiry About Badge Acceptance and Profile Visibility on Miroverse and Credly

 As soon as I complete the course from Miro academy, I am receiving mail from Credly to accept my badge. What happens if I don’t accept the badge from Credly after completing a course from Miro Academy? Will it not appear on my profile in Miroverse and Credly?

131
ElvaMiro
Mironeer
4 months ago
A
Ali SalemNew Here
asked in Ask The Community
How to delete "BETA" watermark from the Doc ?

Hi Everyone, How can I delete “Beta” water mark on the top right corner? Thanks a lot in advance for the help :)

583
Robert Johnson
4 months ago
Q
Quintin BothaNew Here
asked in Ask The Community
Not accepting postal code

I am trying to upgrade my account but form not accepting my postal code? Any advice?

913
ElvaMiro
Mironeer
4 months ago
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