Ask the Community

It doesn’t matter which browser or laptop I sign in on or which account I use, I only see my personal projects (in a free miro account). I should be able to see my work projects and teams when I SSO for work - but I only see my personal projects.Ideas?

I followed a post from a few weeks ago that asked about being able to expand cards to see their content in an embedded view.  The answer was you cannot do that at the moment but if you use the new live-embed API you will be able to expand cards that way.  This is not a viable alternative for my use case, I need users viewing an embedded board to be able to view card contents without having access to editing the board.  Is there any info you can give as to when this might be incorporated?  I feel this would be massively helpful for demoing content in many use cases.  Thanks.

The display of Jira cards in Miro - some fields are no longer an option (ex: linked issues) - and though I’ve check the sprint field in the configuration, it’s not showing up on the card. Help please :(

Привет! Пожалуйста, скажите мне: мой текст на виртуальной доске печатается справа налево. Что же делать?

Using a plan with 2 members, how many guests can we invite? Can I open more than one board at the same time (for a diffent groups)? How many? If it is possible, the audio can be individual for each board/room? Can I put links and video (sharing the screem or upload)? Is there a plan with this itens?

Trying to duplicate a board to use as a template but when I duplicate the board, ALL the activity/change history is duplicated as well, which isn’t appropriate for a template board. Any help?

Hello Miro Community,I can’t seem to figure out how to add a password to my public board.  (I’m on a Team subscription plan.)  The option isn’t available to me when I “share”.  Any guidance would be greatly appreciated.Thanks

I just upgraded to the Team Plan, and I have four guest editors working on a board (see photo.) The board consists of small (150kb) .pdfs that the editors are marking up in the field via the ipad app. I was really looking forward to seeing how this could work in the field, especially after reading about the extreme (over 100 collaborators in real-time) workload that Miro is supposed to be able to handle.  Today is the first time I’ve had four guys working remotely with the app, and two of them have had their toolbar disappear multiple times along with occasional white screen flashing.  With the amount of mark-ups (drawing things on the maps) and the amount of editors, am I asking too much out of Miro? I was REALLY looking forward to this being the solution for us, but if this continues, we won’t be able to use it.  

Dear Team,How do we do bulk user changes most effectively in this tool, currently its completely manual selection process with a limitation of 499 accounts. Looking forward to get what best practices should be followed to expedite and automate the bulk selection process?

Is there a way to close or minimize the video box that pops up in presentation (share screen) mode and covers about 1/5 of the screen. This is a big limitation to this feature.   

Hello, Community,I’ve got a board with a lot of objects, 1,778.  Board navigation performance works just fine.  I recently created  an additioal 500 objects, and manupulation slowed to a crawl.  Is there any specific numerical guidance on how the number of objects impacts performance?I’m using the Miro app running on a new Macbook Pro with 1.5T of available disk storage and 16GB of memory; internet is running at 45 Mbps on the download, and 6 Mbps on the upload.Many thanks….Peter

When we run workshops with members of the public we often make cards or worksheets with labelled boxes for participants to complete as part of an activity.Is there a way to do the same in Miro?To create a set of grouped shapes, with headings and labels, where the shapes, headings and labels are fixed or locked, but participants can edit the text in the appropriate boxes.Particularly with smaller ‘cards’, the participants would typically complete and arrange several cards. So we and they should be able to duplicate a whole card.

Is it possible to do this in a mind map?    

I tried to duplicate the mindmap I had. The goal was to get two people to work on two mindmaps at the same time.However the copy version appears to be a static object that doesn’t allow branching out. That is no “plus signs”What’s wrong here?Also, is there a way to get two central nodes for a mindmap?

Hi,we are using the wireframe app and are designing wireframes for mobile devices by adding frames and enabling the “show device” setting of the frame.When exporting a frame (or the board), the device border is never shown, thus the wireframes look very ugly.Is there any feature or hack to also show the device border in the export (pdf or jpg)?ThanksWopr

a team member can’t be invited/recognised as a full member to another team. because of this the amount of boards he can access is limited, how can this account be recognised as a full member?  

I know you can integrate a whole presentation into the miro board, but I am now just after copy/pasting a few slides as images. I did this in the past but now I seem unable to do so. Thanks. 

I’m goint to use the board to make a Retrospective with my team, and i don’t want people to be able to delete the others comments/post its

My company is fairly new to Miro.  Currently we have one Miro project per development project, within which we have boards for designs, retrospectives, and various other discussions.  The dashboard is now getting quite busy and we were wondering if there is any way to group the boards within a project into something akin to subfolders - so we could separate boards for different purposes?So far it appears as if the only way to achieve this is to add more projects, one for each group.  Before I make this change however I was wondering if there was a feature for this I had missed?

Does anyone know of anything that explains shapes, their properties and the transform rules?I’m too confused to be able to correctly state all the transformsI created a text shape and added contents with bullets then decided I’d like a boarder so changed it to a box and the bullets all evaporated and the text became centred and there was no box drawn!  - not what I wanted soI think I changed it back and the bullets were truly gone but the centering remained - bizarre that some attributes clear and other stick - and then I realised that it was a box but with a colourless boarder so I set a coloured boarder and then had to manually left align and turn bullets back on and at some point the font-size stopped being something rational because as a text label font size isn’t constrained but as a ‘named’ shape it is constrained - but since there is some ‘what you did last’ attributes that stick I could now draw a cloud with 7000pt font size - but I can’t set its boarder width to be ‘in keeping

Dear All, I would like to set up a team. I only can setup boards in our company team. Is there a special task I have to do or doo I have to delete my account and set up a new one.Many thanks in advance for your help.Sabine

Looking for urgent help - have also logged ticket. I subscribed yesterday on monthly plan though CC was declined. I changed to debit card and it accepted - however I didn’t notice that when changing to another card it also reset subscription to annual.  I now have an annual subscription I can’t afford and don’t need - please can someone from subscriptions team consider refund and changing me to monthly? Kenny

HiFrom a presenters perspective, I’m wondering if there is way to adjust the speed and path (or “altitude”) of the sweep that Miro makes when you follow a link between two objects within a board?thanksanders 

We keep having an issue where participants images on a video chat do not not always show up - instead there are just black screens with the names of the participants. This comes and goes - so sometimes a person is visible and sometimes their screen is black.The participants are using Miro on either a laptop or a desktop computer.I didn’t see a solution within the community boards.

Hi, maybe I need more coffee but i’m struggling to understand the pricing system here… I’m a consultant, CRO and copywriting. Typically I’ll have a single client on the go, sometimes two. Rarely three. Right now i use a project management plugin (WPProject) for Wordpress in a subdomain, for collaboration, file sharing and such, and that let’s me keep different clients away from each other. I understand the Consultant plan does the same or similar. Where I’m confused is the whole user thing. What exactly does “1+” mean? One plus what? I can have more than one? I can’t have more than.. me? So how do I consult? One client? One plus client..? What? So there’s me, that’s $15, but if I have a client, which would seem the point of a consultant plan, is that another $15? Or is one (plus?) client included? With my current system I can assign a client the role of ‘Client’. Easy. Clients can comment and stuff but have limited rights.  I’m trying to figure out if I’d actually have to pay twice, fo