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Hi, accidentally I closed, without saving my last document. is t any way i may recovery it? 

This normally works fine, and I’ve just opened a support request with Miro so hoping it is just a temporary issue but thought I’d check if anyone else has experienced errors recently in restoring RTB backup files? I get a Loading… message for a few minutes and then a “Something went wrong” message.Kiron

 just experiencing problem with the miro (web or app) , I can’’t add any picture by copy paste the image, or via google search or iconfinder. It is just loading and stuck. I tried using different account with different laptop still have the same problem. Note Two laptop :first laptop using windows 10 1909second laptop using windows 10 2004. 

Hi,I am unable to edit my own boards that I created over the period of few months.I cannot add new boards or edit my own boards. Please let me know how is this possible. Has anyone blocked my access ? If so who has done it. Interesting is that when I send the link to other people they can edit my boards.Please help. Miro is like the air that allows me to live. Without it I am fading away. Thank you in advance.Pawel 

When I try to export my artboards from sketch to board Miro using plugin by Miro I have always error (screen attached below). I have no idea why that appear although plugin recently pretty good worked. I need help how to solve the problem. Perhaps do you know similar analog of plugin for sketch? I will be grateful for any help, thanks.    

So on computer, mouse track pad, option,drag is a quick way to copy a bunch of objects.  But, on iPad with finger or pencil there are no modifier keys.  Help says the is no special NAVIGATION mode.  But is there any way to get ctrl , cmd, option modes esp. with the pencil .  This would make the interactions on iPad consistent.

Hey there,Someone else has all projects disappeared in chrome browser?? :__Cheers!

Is it possible to snap objects to the grid that’s shown when you toggle on “Show Grid”?I can’t find any info about this feature (all of my searches bring up info about Grids, which is the table-like tool).Thanks.

Please help me with the main tool. I need to select several objects and, say, move them to another place. For that I need to switch a hand into an arrow. So I do it, switch a hand into an arrow. But when I want to select and move, the arrow changes into a hand! That is so annoying. What should I do? I didn’t change the settings. Everything was OK. Now it changes the way it wants. 

Hello, I am working on a group assignment for which I created a board but this morning when I tried opening the url with a shortcut I created it says it has been deleted.The same message for everyone else on my team who tries to enter the board. I can’t find any trace of it ever existing at all, so I can’t restore it from my trash.Can anyone help? We have a presentation tomorrow and it is very much needed.. 

Hey all, When I opened one of our workshop boards today I noticed that 95% of the content was missing: There were probably more than 50 frames on the board, all disappeared without a trace. The weird thing is, not everything was gone. Two frames remained, one seemingly intact, the other one missing content as well. These two frames are the last ones I worked on yesterday, and the frame that looked complete was the last one I touched. It looks like everythings older than that has vanished.I first assumed that one of my teammates might have deleted something by accident, but when I checked the activity feed, I couldn’t see any deletions. The last changes where made by me, and when I stopped working yesterday, the board was fine. I tried everything, web client, browser version, I asked others to double check – but the content is definitely gone (at least for the time being).I have already created a support ticket, but I was wondering if anyone experienced something

I use my gmail as my business email address but the sign-up form will not let me use it as I try to subscribe for the consultant service.

Hi, How can I add someone to a project from an email address? I have an account with my company but am working with a team from another company, and we need to collaborate on a project. I can’t seem to add anyone to the project apart from people already in my ‘team’. Thanks

I had some brainstorming thoughts and ideas within a text box in Miro. Oddly it decided to delete everything without knowledge and revert to a previous day’s activity (thinking those same activities happened today).I am unable to find a method to contact Miro support, how can I get my text back?

I need to reallocate board ownership. BUT when I click on the Share button I see this → Unfortunately there’s no option for reallocating ownership here.Is anyone able to help me fix this?

I actually like to pay for the services that I use. It seems fair to me. So hanging out on the free version of Miro doesn’t sit great with me. It SEEMS like the thing to do would be pay the $15/month for a consultant account which would feel good to pay for what I’m currently getting for free, and would be good for me to have extra boards, templates, backups, etc.  All good.  BUT . . . It seems like if I do that, an important feature that I currently get for free would suddenly get VERY expensive. Right now when I run a workshop for a community, I set them up on a board, give them a set of tasks, they can all see each other, by name, moving around and interacting with the board. Then they can keep working with it on their own time as needed ongoing.  Perfect. My understanding is that if I go to the Consultant plan, my clients either can’t edit (maybe - not sure about this?) OR can’t see each other by name (this seems pretty clear).  OR I could pay 30 (community members) X $15

I am copying many cells from excel into Miro, and there are lots of blank cells on different rows and columns which come through as empty sticky notes in Miro. Is there any way to quickly select all empty sticky notes within Miro? Side question, rather than the import from excel coming through as sticky notes is there any way they can come through as rectangles? Thanks in advance,

I am playing with using frames and export to CSV. The information you get in the exported file seems to be ordered around what order you added stuff to the board rather than how it appears visually left to right and top to bottom.  This can get quite confusing when you move stuff around or use copy and paste.  As a test, I tried adding three triangles to a frame and added text to each one, numbering them 1, 2 & 3 respectively.  The first time I exported to CSV they appeared in that order, however when I changed the text in each triangle to now read 2, 1 & 3 respectively left to right, the exported CSV had them number 3, 1 & 2!?  This is going to be really annoying as I want to use the intuitive and visually pleasing GUI Miro offers to do Value Stream Mapping, extracting the text in the process boxes and the data underneath in a grid into Excel for calculation and analysis as I can no longer guarantee that the extracted information is in the same ‘order’ as it appears vis

What is the difference between miro app and miro in a browser?

I know that the paid plans include “unlimited” boards...but how many can really be made and stored in Miro? Can you have...1000? A few thousand? I’m re-tooling my work plan and was planning on trying to break a lot of big boards into lots of boards that only have a couple frames on them…Has anyone made a couple thousand boards and had no issues? Or is that too crazy?

Hi, I used my personal email to sign up for Miro for a CSPO class a couple of months ago. Now I now want to set up a free subscription for a whiteboarding session. I’m not able to sign up with the same email because it’s attached as a user on a team board.  Anything I post will be shared with the team from my CSPO class.  How do I get around this?  

When I signin to my account the pop-up came up & ask me to create new board.I already had 3 free one.Also create buttom is not work.Pls somebody help me. 

I paste a JIRA Coud URL in Miro and get a card:  Then I add a line anchored to the card’s right side:  After JIRA task is updated (e.g. status changes) the line gets anchored to the card’s top right corner:   Is this expected or did I find a bug and should submit a ticket? Is there anything on my side I can do to prevent this behaviour? We use Miro as a daily board and when all the lines are moved like that, it often gets unreadable.

Does Miro offer a discount for educational institutions, such as Universities? This is not an enterprise licence but a team account for 35 people….? 

How can I export the list of team members from a team? Similar to the existing function to export all active users.