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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,775 Topics
  • 29,345 Replies
8739 Topics
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John CamachoBeginner
posted in Ask the Community
[RESOLVED] Embedded Miro in Notion hides frame borders

Hi all   When I embed Miro into Notion, the frame borders are not visible e.g.    

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Olga SganzerlaNew Here
posted in Ask the Community
Remote one-off workshop: can I invite external users with editing rights for free?

Hi everyone - I’d like to run a remote workshop session with around 20 people next week. I am on the Team plan with just 5 seats. If I invite participants to the board for the session, will I be charged the $10 per user prorated per the time they have been on the board or is there an option to get them join for free?   Thank you

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Marina
Mironeer
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henrilegrandNew Here
asked in Ask the Community
Is it possible to create subgroup / breakout rooms during a video chat session?

Hello, is it possible to create subgroup during a video chat session? I would like to operate a brainstorming workshop in which 2 different groups will have to work separately.    Thanks

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Kiron Bondale
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Aleksandra DmitrievaBeginner
posted in Ask the Community
Things I save on the board (like pictures or some texts) don’t appear on my student’s boards

Hey there! I’ m a teacher of English and use Miro board for my lessons with kids. And recently it has become imposible, as the things I save on the board (like pictures or some texts) just don’t appear on my student’s boards. It started the previous week and still goes on. I tried to use different Internet navigator like Mozzila and Chrome, but it still doesn’t work. It’s just a disaster for me as I just lose the half of the lesson trying to solve this problem instead of teaching.   Please, help! (I can’t create a new board, I have to work on the same, as the children can’t access the boards themselves and I have to bother their parents every time we have to make some changes. And most of the parents just don’t want to solve my technical troubles).   Thanks in advance

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OlgaSmirnovaNew Here
asked in Ask the Community
Export as Image failure

Hi all, I’m experiencing a repeated failure of “Save as Image” function on my Windows laptop.  Once I’ve created a frame and choose Save as, a pop-up window briefly appears, it says ((modal.config.caption)), then changes to the usual Export pop-up window. However, the export doesn’t happen. Everything freezes until I reset the app.  Couldn’t find how to contact tech support. Any suggestions?

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NataliaNew Here
posted in Ask the Community
Is it possible to invite guest viewers to video chat without making them register?

Hi everyone! Is it possible to invite quest viewers to video chat without making them register? I intend to have group online lessons of English but I don't plan to make every student my team member, just a guest with the right to join the video chat and edit the board (at least write something on it). Why do you tend to use external resources (Skype) for the video conference?

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mlanders
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HamBeginner
asked in Ask the Community
Filtered ungrouped boards

Isn't it possible to search only for boards that are out of the Group? It is difficult to extract only them from the list of All Boards.

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Kiron Bondale
Natalie Larino
Mironeer
Natalie LarinoEvent Coordinator
posted in Ask the Community
Have you tried out Miro's new grid feature?

Hi Everyone! Happy Friday As some of you may be already aware of, the product team just rolled out a new feature called Grids. It’s a new widget that helps to organize content. I’m looking for some inspiration on how to implement it in my own workflow.  Have any of you tried it out? I’d love to share some ideas here. More info on Grids can be found on our blog post - Introducing Miro Grids!  

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Kiron Bondale
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Stephanie BacquereBeginner
asked in Ask the Community
Shall I create a new board or a new frame?

Hi, I’m currently designing a workshop for a client. We will have 50 participants divided into 10 groups. Should I create one board per team or have everyone in the same board?  I’m not so sure I get the added value of both options   Thank you so much for your help,   Regards

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Sean Sankey
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Scott M WaltersNew Here
asked in Ask the Community
Lock Shape Proportions

Could it be possible to lock a Shape’s proportion, but still allow it to be freely moved around the board?   Thanks - Scott

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John WhiteBeginner
asked in Ask the Community
Guest editors - chat and presenting not working?

hi all - i have a consulting package, did a quick road test today and it appears that: when i hit present, it doesn’t change guest editors screens to watch the presentation, and although i have the chat function on the lower menu, the guest editors don’t, so effectively chat doesn’t work… very grateful for any ideas!

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Jarrell McAlisterBeginner
posted in Ask the Community
Risky to use Miro with non-users?

I’m facilitating a brainstorming session for a non-profit and am considering using Miro.  My thought was to upgrade to Team plan and let them in as guest editors. The problem is that none of the 20 participants have used it, so I’m hesitant to introduce a new tool. What’s the best way to get non-users up to speed in a week? Or should I not force it at this time?

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Kiron Bondale
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Edward P. LegaspiBeginner
asked in Ask the Community
Is it possible to become a member of 2 free teams?

Hi, I recently joined a project that is using Miro so they invited me using my email, now I’m a member of the team.    I would like to ask if it’s possible to create another team - “my team” and have 3 new free boards while still being a member of the other team I joined?   Thanks.

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Tory StephensNew Here
asked in Ask the Community
Downloading legible Miro Boards

Hi Everyone, We just wrapped up a three day retreat with 35 people. We collectively had the participants dream of what the world would look like in 2200 if it was green, clean and just. We built a board that started in 2020 and added events between 2020 and 2200.  The issue we are having is how do we share / communicate these boards with the attendees. Screenshots downloads using Miro are focused on one section of the timeline, so I’d have to break each timeline into 5 parts due to the length of each board. I would love to show the whole timeline in a landscape view so folks can scroll from left to right and view the timeline in a way that makes sense.   Anyone else have this issue and know how to present a long and wide board? 

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Leah McKerrowNew Here
asked in Ask the Community
Sharing a Miro Board with another Miro user

I have a client who is using Miro (reason we signed up).   I am developing boards to use with them, and they are then going to use in their organisation.  How can I share my boards with them so they have that template in their space?

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Kiron Bondale
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Uli SchuchArtBeginner
asked in Ask the Community
Inviting Anonymous Guest Editors - can´t enable Public access to the board by link

Hi there! I´m on Team Plan esp. to collaborate with Guest editors but I can´t make it work. When I click the share button it neither shows “Public access to the board by link” nor a possibility to choose their roll in the white board. Any suggestions? Thanks alot, Uli

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Kiron Bondale
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DanielcompliceNew Here
asked in Ask the Community
How it works the feature of anonymous board editor?

I want to upgrade my account, I have 2 team members but in some board we have to invit more people to colabotare with the workshops. I would like to know all the posibilities and conditions to work on that way. It depends my decision to buy miro or not.

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mlanders
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Tim GigerContributor
asked in Ask the Community
Freezing elements on board or drop down menu?

Hi!  I’m planning a systems mapping workshop to assess climate resilience in a geographical area. The workshop is usually done in person and participants use cards, place them on a map, and link them together. Due to the current situation we have moved to an online workshop hosted on Miro. We have created a board with a couple of maps and a large number of icons(cards) to be copy/pasted onto the maps by participants. Due to the scale we are working on, it requires quite a lot of zooming in/out and navigation to move from the map area and the icons. As seen during some tests, this can be difficult for some participants not familiar with tools like Miro.  Would there be a way to either:  Freeze a part of the board (similar for example to excel), so that the icons are always in views and can be quickly copy/pasted from the map?  Or; Creating a drop down menu that could be accessed from anywhere on the board? either through existing tools or maybe plugins? Using the frames panel has be

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Emilia ÅströmNew Here
asked in Ask the Community
Where are the business canvases?

Where can I find the business canvases? I tried to find this canvas in the product but wasn’t able to find where to add them from...   https://miro.com/blog/introducing-app-development-canvas/

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Kiron Bondale
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Jake Calabrese
asked in Ask the Community
Possible to working with multiple teams - teams and consultant licenses?

Looking for the ability to work on more than one team, without having to buy more than one license (or at least not more than 1 team and 1 consultant license), or to have a multi-team license or something. I have a team license with a small group that I frequently work with. However, I work with a number of other people on someone regular basis as well. I don’t want to have 5 Miro Team accounts and these people are all working independently of each other, so trying to manage the payments as a group does not make sense. And each other person has a team account or consultant account already.  Thought we could use the consultant version of Miro, and figured I might have to buy that in addition to the teams one, but it appears that will not work either, since it looks like I would have to pay for the consultant version, then have to add each other person on as a team member and pay for them. I don’t see a way to add a person who HAS an existing consultant license onto a team (under my team

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Kiron Bondale
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Lilian ClaussNew Here
asked in Ask the Community
Make participants follow me

Hi! I plan a workshop with about 15 participants and a lot of different excercises. Now I fear that the participants will “get lost” if they want to go back to have a look at the Input I will display on my board and/or the results of the last excercise. How can I gather all participants at a specific place on my Board? thx in advance.  

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Thinkqualitative
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BullwinkleNew Here
posted in Ask the Community
The most nervous and annoying notification I've ever seen

Hello there. I’m a new here, and I was offered to check out your video tutorials “Hey! Let's explore Miro with 2-min video”. It can not be closed or hidden. Absolutely annoying staff. https://drive.google.com/file/d/1yzuJVEOWtWMGuqsFyaNgLny9lBqjF2SL/view Has your product manager already reported about extremely growing video views?

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Marina
Mironeer
Andrea de Wattignar
Andrea de WattignarBeginner
posted in Ask the Community
[RESOLVED] No way to play the embedded video directly within the board

Hi @Vlada, I copied the link of a Getting Started with Miro video from youtube and it pasted as an image. The only way to view the video was to click on the image, then on the toolbar that popped up, click on the ‘source’ icon to open a web browser to youtube. Is this correct? I was hoping to watch the video from within the Miro board.  

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Diana TominaBeginner
posted in Ask the Community
Without payment your account will be locked

My student has subscribed on customing my account . After a few days I’ve changed on free account , but … Every day I’m getting this “Please pay your due invoice. Without paiment your account will be loced “ Now I’ve got free subscription . What can I do so that they don’t block me ?   

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mlanders
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VishakaNew Here
posted in Ask the Community
[RESOLVED] Images break when exporting to PDF

Hi, I’ve been trying to export my artboard as a PDF and all the images I had in the artboard are showing up as broken links. See the image attached for reference. On Miro (web version) the images are fine, but this happens only when I’m exporting to PDF, its fine when I export to jpg but the resolution is not what I want. I am using a pro account so this shouldn’t be happening. PLEASE HELP!      

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mlanders
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