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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,747 Topics
  • 29,290 Replies
8711 Topics
Jenny Mullane
Jenny MullaneBeginner
posted in Ask the Community
When to create multiple boards?

HI there, I am brand new to MIro.   Apologies if this has been answered somewhere, but I couldn’t find anything. With Miiro’s endless board. . .  I wanted to ask the community if you have any general guidelines you use when planning when to use 1 board v. multiple boards within a project / engagement for example?   I imagine there’s many ways to approach this, and am interested to hear different scenarios. Thanks in advance,

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Kiron Bondale
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FluxxerBeginner
asked in Ask the Community
Home view / landing area ?

Is there a way to set a ‘Home view’ or ‘Landing area’ on your Miro canvas that all collaborators first see when they open your board? Additionally is there a shortcut key (like ‘H’) to jump to that area? Thanks in advance!

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Matt Hull-TullahNew Here
asked in Ask the Community
Hiding guest comments from other guests

I would like to get my company staff to give feedback to a board but want to keep comments and cursor location anonymous. Is this possible using Miro?  

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Kate Ivanova
Mironeer
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Harald FederspielNew Here
posted in Ask the Community
Parts of the board deleted during sprint

Unfortunately the Miro Tech Team and Customer Support Team is not very responsive. We hope they can find the issue for this bug. In the meantime I have to post this here to see if anyone knows if this bug is solvable? After working 3 days on a board, suddenly there was a bug in the system and everything we produced from all participants during our design sprint was deleted from the board, sticky notes, presentations, frames, templates we filled out… we recognized after 1.5 hours that everything from our previous workdays was gone... Anyone who experienced the same issue before and knows if they can fix this? Thanks!

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Oleg K
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Lou BarkanNew Here
asked in Ask the Community
Date Countdown instead of Hourly Countdown

Miro provides a timer for meetings.  But Miro is also used for purposes that extend beyond meetings, like developing roadmaps, for instance.  Is anyone aware of a countdown timer that can be configured for days/dates instead of hours and minutes? Thanks!

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SamanthaContributor
asked in Ask the Community
Can I move a mind map element from one level to another?

Say I want to move an element that is currently level 1 from the core element to be level 2 to another element.

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CaptainTime
CaptainTimeBeginner
posted in Ask the Community
Miro for Online Courses - Template Copying

I am a long time mind mapper, but new to Miro and trying to figure out the best plan for me and what problems it might solve. Coaching: I am a time management coach and work with clients around the world. Would the client need to be a user as well to work together on a mind map? If so, could I create my own templates that they could then download and access with a free Miro account (I assume many would eventually upgrade). Online Courses: I see some people putting workshops in Miro. Could I use Miro as a LMS system (read only). Once again, could they download templates I provide? Thanks for your help.

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Jonathan White
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Simone OltolinaNew Here
posted in Ask the Community
Groupwork

Hi guys,   I have a question for you.   I need to run a workshop on Miro, whiteboard, video-chat and all.   The only issue is that at a certain stage, I need to split the audience (about 14 people) in two groups. Each group needs to work on a canvas and be able to chat...without hearing the members from the other group.   What’s the best way to accomplish this? Do I have to create two boards, each with its own separate video-chat? Or is there some other solution?

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SerenaBeginner
asked in Ask the Community
Private Tutor

Hello, I’m Serena, a private tutor here in Italy and a university student. Does anyone know if the education plan is available outside the U.S.? If so, as a student of an Italian University, can I apply for it? Can my collegues (researchers at the same university) apply either for the student or the teacher plan? Thank you!

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Vlada
Mironeer
Robert Kienzle
Robert KienzleActive Contributor
asked in Ask the Community
Can I hide part of the canvas?

I’d like to hide part of the canvas.  I’d like to keep my participants from seeing some of my pre-designed templates.   is there a way to do this? 

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Robert Kienzle
Iain Menmuir
Iain MenmuirBeginner
asked in Ask the Community
Breakout Groups working within a particular frame while others are working in other frames so that the conversation is specific to just that breakout group

I have a question which you may be able to help me with.  I run workshops of 20 to ‘000’s of people, all of which I use breakout sessions.  I have looked through a load of the Miro functionality, which I really like by the way, but I cannot see if it is possible to have breakout groups working within a particular frame while others are working in other frames so that the conversation is specific to just that breakout group…all at the same time!?  Thanks for the help...

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Richard Kasperowski
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AnnickBeginner
asked in Ask the Community
Can a share a video via MIRO in Video Chat?

Hi, we are organising a workshop next week and will present something in MIRO (video chat - presentation mode). We also want to show a film (youtube or other) during this presentation.  We tried it yesterday in a smaller group, but the audience could only see the film, but did not hear the sound. Can anyone help me on this point? Thanks, Annick  

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Sarah WyssNew Here
asked in Ask the Community
Add a photo to a Kanban Card

Hi there I would like to add a photo/printscreen to the description within a kanban card. Is that possible? If yes, how can I add it?

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ElvaMiro
Mironeer
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KostasBeginner
posted in Ask the Community
How to change the background color to white without using a frame?

How to change the background color to white without using a frame?

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mlanders
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John GrantBeginner
posted in Ask the Community
Saved Template is leaving out some elements

I’ve developed a one-pager template that I can use during 1:1 coaching calls, but I’m going a little insane trying to get it to work. I have everything nice and set up how I want it within a frame with boxes and text fields, then I click the “more” link for that frame and “save as template.” When I create a new board and try to use that template, not all of the elements come across. Some of the boxes come over but not all, and some of the text fields come over (but not all).What am I missing? Does it matter if I’ve “locked” some of the elements like box labels that I don’t want to be easily editable? I’ve made the board public comment-only for now to get help. https://miro.com/app/board/o9J_ktkGvIs=/ TIA for your thoughts.

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Kiron Bondale
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Jon BoalNew Here
asked in Ask the Community
Presentation Mode & Voting

We have the Consultant’s plan. I’m preparing for a workshop and my intent is to use presentation mode to review several frames with my team. When I start to present will everyone I invited to participate automatically see what I am presenting? I don’t want to share my screen because I want people to be able to vote. Then, when “voting” do I need to leave presentation mode? In addition, my thought was to issue day passes for the people participating in my workshop; but, when I go to invite them I don’t see an option for selecting “occasional user”’ I only see full license. Lastly, can allow one of the participants to share their screen - and when they do can they share any screen? Or, does it have to be a Miro board? Signed...rookie Miro user.

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Todd GBeginner
posted in Ask the Community
Is it possible to pull task lists from Teamgantt to Miro and back?

I am thinking of using Teamgantt as a project management tool, however I have come to really like the Miro whiteboard concept.  I need both! I want the whiteboard for collaboration and the ability to use the notes/frames/etc. But I am not happy with the Asana or Kaban cards for tracking tasks and status of tasks.  Has anyone used teamgantt?  Can anyone recommend a good task tracker that works with Miro and is not basic, basic.

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Marina
Mironeer
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samayoNew Here
asked in Ask the Community
I can not select font less than 10px

I don't know how to explain this, but in all of my Miro boards, I can't select a font-size less than 10. It seems that is the limit, and there is no way to choose a smaller font.    Why is this feature in the app? 

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SamanthaContributor
asked in Ask the Community
How do I get back into the team?

When I created an account Miro has served up two teams as a suggestion and I joined one. There I created a mind map. Then I figured it’s a wrong team and left. I joined a new one and than realized I lost access to my board. So I left second team to go to the first one - but now I can’t figure out how do I find it???It’s not on the left any more. Super weird UX :(.

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Food Design ThinkingNew Here
asked in Ask the Community
Can I make files (uploaded on a board) not downloadable to invited members?

Hi there!  I’m creating a board for my clients (I’m about to upgrade to the “consultant” subscription). Board will have some pre-uploaded content (images or videos) for them to move around, and use for their activity.  I wish though to make these files NOT DOWNLOADABLE to anyone who is invited to the board.  Is this possible? This would be essential for me.  thank you in advance for your help :)   may the force be with you 

4282
Vlada
Mironeer
mlanders
mlandersExperienced Community Member
posted in Ask the Community
Using selected frame-preset as standard for jpg/pdf export

Hello, this time I use in a clientsetting the option to use the web-page-capture tool. Very usefull this tool. At this time my client asked if I can send them the pdf-file via mail. So the whole project is really huge. I decided to split the mail into more than one part and had choosen the “save as image” entry and choosen then vector-file as PDF. I selected the frame, but miro ignores this and forced me to define the part of the board. So my idea is: Miro noticed my selection and take this as first option to save the selectet part of my board. I taken screenshots how it should be. Michael      

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mlanders
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WiebkeBeginner
asked in Ask the Community
Import a board into another miro account

Hi all,  I have a miro account with Consultancy license. I worked on one board with my customer on my account.  Now my customer is purchasing their own miro license, and we would like to import our existing board to their new workspace.  I know the export feature producing an rtb file, and was wondering if I can use it for this purpose. So, can I import an rtb in any miro account (having the backup/restore feature), or only on the original account where it came from?  Thanks for any input,  Wiebke

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Robert Johnson
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Luiz Felipe BarbalatNew Here
posted in Ask the Community
Is there someone who teaches the features of Miro?

Hello everyone, My company is willing to pay for an expert to teach my team how to use all the features Miro offers us. We would like to know all the best practices Miro can provide us with. Is there anyone here who gives workshops on how to use Miro? Or can you recommend someone? Unfortunetely, not all my employees speak English, so it is a must that the workshop and material can be explained in Portuguese.  Thank you for your time and attention! Luiz Felipe 

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Kevan Kjar
Kevan KjarBeginner
posted in Ask the Community
Are there people who can provide one-on-one Miro help to develop a workshop

I’m needing to put together a workshop board for a facilitated workshop I do, and I’m wondering if there are folks I could pay to help walk me thru creating this first workshop. I’ve watched the videos, and they are great, but having a more experienced user standing over my shoulder would be helpful. Thanks, Kevan 

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Kiron Bondale
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Alan WasemBeginner
posted in Ask the Community
Sticky Note Font

Recently I had al my stickies with the permanent marker font, but today I opened up my board and they have all changed to some Chancery font (this font isn’t even a normal option for text boxes). Usually there is only two fonts to choose from for stickies 1. Sans Serif 2. Permanent Marker now the marker font is only this weird swashy chancery serif and it is very distracting. How do I change it back to marker??    

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mlanders
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