Ask the Community

Hello everyoneHaving read quite a few posts on ‘bring everyone to me’, I want to make sure I understand it correctly.If I am in presenting mode, I would want everyone to focus on what I’m showing, hence will use ‘Bring everyone to me’.However, as soon as a participant so much as click on the board they will stop following me, and will get lost in the presentation, and therefore the solution is to screen share (e.g. via Zoom) for the presentation, and then for them to go back to their boards?If this is the case and unless I’m missing something, would it not make sense for a user to have to explicitly unfollow rather than unfollow by accidentally by clicking on the board?

I want that my client only can edit the board for a long-term (not day pass)Do I need to buy for him extra license for $15 month if I use Consultant plan?(I now that I cand share board with editors rights by link, buy I want to share with a e-mail and password)

Hey people,I have one particular Jira card that I can not move, no matter what I try. I also cannot delete it, as it keeps “reappearing” after a few miliseconds.Can anyone help me out?Edit: The problem solved itself after half an hour of trying, then coming back after an hour.Weird.

I’m new to MIRO and I’ve got a Consultant plan with one team and I’ve created projects for each of my clients. Each project has a number of boards for workshops and break out activity. I’m sharing break out exercise boards with 10-15 clients. However, when I test it (by emailing a link to my personal email) following the link seems to give access to all the projects and all the boards on Miro. I obviously don’t want them to access all the boards and other client work. I have selected Share/No Access on all the other boards but they still are accessible with the shared link. How do I protect my other boards please?Also, I’m a bit confused. Is sharing a link from the board the same as issuing a Day Pass. I have enabled Day Passes in settings.

Hi, how do I fill a text box with colour (not the font colour, the background colour)Thanks

Working with groups, some people select the sticky or frame and they don de-select it. In reality, I cannot change, move or delete the selected object form other users.I would wish for an option to de-select or to check it the object, another selected.

I’d like to ask the participants to set a pin to their location on a geographic map of germany. As I haven’t found such a function, I uploaded the picture of a map as well as the picture of a pin. Unfortunately there seems to bei no way to place the pin on the map - it alwas jumps to the head of the picture and arranges itself right above on the left side.Is there any funktion I missed to stop that behaviour or does anybody have a better solution than my work-around?Thank you very much!

I started a vote with the free trial, and did not capture results before the free trial ended. Can I still access the data?

How long is my data stored in MIRO if I don't delete anything?

Hi, I want to share my miro board without the grid. I want the people to see it the way I see it – without the grid. I hide the grid in my board settings, then share an anon link.The person receiving the link (not logged in) see the boards/frames with the grid and don’t have a way to hide them.Is this a bug or do I miss something?

Hello, work as a teacher an I would like to know If a student from other groups get a miro link as a guest, I think that if I know the IP could look for it in other apps. 

Hi,I am opening one of my Miro boards and the blue bar at the top (right below where you type the browser link) stops and freezes about ¾ of the way across my screen. This also causes elements within my Miro board to have this hazy ghosted effect. In addition, I can’t click on those elements. Please help! There are a lot of links that I can’t access in this way. 

Hi all!I’m just wondering, when handwriting with an apple pencil, I keep finding that the actual letters move after and don’t group within the textbox. Is there a way to fix that?Thanks all!Mendy

Hi all, for the past week or so I’ve consistently had problems using Iconfinder in Miro. I’m basically getting this all the time. This has been invaluable when making sketches.  Anyone know what’s going on?  

 Hopefully the screenshot explains it. Definitely seems like a bug. I can drag the adjacent nodes and the line moves. If I remove either adjacent node, the line goes away.Since I’m a free user trialing Miro, I guess the only way to get in touch with support is to wave here and hope someone notices?

My team is working with a consulting company and we have shared our Miro Boards with them directly  They don’t have access to our corp network, so we’ve manually added their email addresses to the boards as editors.  We are not using the public share links.  They are able to do everything that editors can do, except for using the “Bring Everyone to Me” functionality.  I’ve seen where “Guest Editors” cannot use this function, but our consultants shouldn’t be considered guests as we have added them manually and sent the invites directly to them.  We need to be able to have them bring everyone to me.  They have been able to do this previously.  What do we need to do to make that happen?

Is there a way to change the margins in Sticky notes?  I notice that there is so much wasted space outside of the text between the text and the end of the sticky note and want to know if that space can be lessened. Id much rather give that attention to the size of the font and not blank space,  Get my point?

Hi, accidentally I closed, without saving my last document. is t any way i may recovery it? 

This normally works fine, and I’ve just opened a support request with Miro so hoping it is just a temporary issue but thought I’d check if anyone else has experienced errors recently in restoring RTB backup files? I get a Loading… message for a few minutes and then a “Something went wrong” message.Kiron

 just experiencing problem with the miro (web or app) , I can’’t add any picture by copy paste the image, or via google search or iconfinder. It is just loading and stuck. I tried using different account with different laptop still have the same problem. Note Two laptop :first laptop using windows 10 1909second laptop using windows 10 2004. 

Hi,I am unable to edit my own boards that I created over the period of few months.I cannot add new boards or edit my own boards. Please let me know how is this possible. Has anyone blocked my access ? If so who has done it. Interesting is that when I send the link to other people they can edit my boards.Please help. Miro is like the air that allows me to live. Without it I am fading away. Thank you in advance.Pawel 

When I try to export my artboards from sketch to board Miro using plugin by Miro I have always error (screen attached below). I have no idea why that appear although plugin recently pretty good worked. I need help how to solve the problem. Perhaps do you know similar analog of plugin for sketch? I will be grateful for any help, thanks.    

So on computer, mouse track pad, option,drag is a quick way to copy a bunch of objects.  But, on iPad with finger or pencil there are no modifier keys.  Help says the is no special NAVIGATION mode.  But is there any way to get ctrl , cmd, option modes esp. with the pencil .  This would make the interactions on iPad consistent.

Hey there,Someone else has all projects disappeared in chrome browser?? :__Cheers!

Is it possible to snap objects to the grid that’s shown when you toggle on “Show Grid”?I can’t find any info about this feature (all of my searches bring up info about Grids, which is the table-like tool).Thanks.