Subscription status of a deleted Team

  • 16 July 2021
  • 3 replies
  • 49 views

I deleted a Team which comes with a subscription.

The thing is I did not cancel the subscription before deleting the Team.

Since there is not way to restore a removed Team or access the billing status of the removed Team now, I wonder if the subscription is still active or it terminates together with a deleted Team.

Appreciate any help. Thanks.

 


3 replies

Userlevel 7
Badge +12

@Keat Lim - As you noted in your reply to this post, you have created a Miro support ticket.

It could be helpful for others in the future of you were to come back to this post and let us know what the support team tells you.

Hi all, just to update - this is the reply I received from Miro support a while ago:

 

 

So upon successful removal/deletion of a Team automatically trigger cancelation of the Team Plan subscription in question.

Userlevel 7
Badge +12

@Keat Lim - Thanks for the update :slight_smile::thumbsup:

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