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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,350 Topics
  • 28,166 Replies
8345 Topics
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yt2497New Here
posted in Ask the Community
Which upgrade to choose

Hi Miro Community, We have a corporate free version account, seems like everyone who logged into the account has been added as a user. We are now preparing for a workshop that involved 20 external participants next Monday. The features we are looking for are below:All external users can edit the board all external users can vote on the content, have sticky notes, make comments, enter chat, user timer (i have a 14 day free trial so all of these are achievable right now) all external users would show up on the board with their name initials Question:Can I keep using the free version to achieve this? I understand there’s a board limits of 3, would it be possible if no other employee at the company create additional board to make ours read-only? If I need to upgrade to an appropriate plan, what would that be? Even though we have ‘30’ active user in the account now, most account user might just signed up and not really active users.  Seems like all the external email links I shared with (eg

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Robert Johnson
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marigerfanovaNew Here
posted in Ask the Community
My student cannot write in the board

Hey there! Can you, please, help me with one problem. One of my student can’t write anything in the board, but others can do it. How can I solve this problem?

5694
Robert Johnson
Jeremy Wheeler
Jeremy WheelerBeginner
posted in Ask the Community
Miro Links to Content (Bubble Pop-out)

Hey all, is there a way a user can click on a link in Miro and not have to click TWICE to make it work?Example:   When a user selects the link it drops down the specific URL link. Why can it just automatically follow the link? no way to turn this off?

6915
Kiron Bondale
A
Andreas Gorm TunglandNew Here
asked in Ask the Community
How to unlock everything on a board?

We have a huge board that we’re using for workshops, where all elements are locked individually. It would take hours to unlock every element, which we need to do when we’re now translating the course to english.   Is there a way to unlock every element of a board at once, if they’re all locked individually?

2062318
Cynthia Burgess
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Jack WandsNew Here
posted in Ask the Community
Making several boards simultaneously

Hi everyone,I need to make multiple identical boards (but not blank) with different titles to then share with various people. Is there a way to do this non-manually, or does anyone have any tips for speeding up this process at all! Best wishes,Jack

6792
Kiron Bondale
S
Scott GauvinBeginner
posted in Ask the Community
Excel chart labels not visible with embedded chart

I’m imbedding a chart from an excel document using OneDrive into the Miro board and the chart labels are not visible. Has anyone encountered this and have a solution?I created an exampleLink to excel doc - https://macrescoinc-my.sharepoint.com/:x:/g/personal/scott_gauvin_macresco_com/EQzl03On6qdAnqiqv6kkQawBjsTW53tPGpn3LG3bi1P9dQ?e=tWQnpgLink to Board -  If anyone has any suggestions, I thank you in advnace.s

3191
Marina
Mironeer
V
VickieNew Here
asked in Ask the Community
Unable to rename frames

Hi folks, I have created a number of frames and was able to rename them. But when I was creating a new frame last night I was unable to rename the frame. The other functions such as Export that are in the same menu as Rename work though. Any advice on this?Thanks loads!

10573
V
E
Eugene MatusovBeginner
posted in Ask the Community
How can I integrate Miro and Moodle

Hello,How can I integrate Miro and Moodle? I use Moodle as LMS to support my classes. I want to use Miro white boards for working with my students together as the entire class or in small groups. I saw a webinar on Miro where the presenter said that this integration is possible but I was not able to find instructions. Please help. Thanks.

31714
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D
DilyaraNew Here
posted in Ask the Community
Не вставляется текст на стикер

Добрый вечер! Неожиданно что-то произошло с доской. Не печатается текст на стикер. Появляется курсор, но текст не печатается. Что это может быть?

13541
Marina
Mironeer
M
MiladaNew Here
asked in Ask the Community
Easier way to give people in my MS Team edit access to a board embedded in our MS Team team?

Dear Miro experts, My company’s MS Team has recently added Miro has an add-in. I have downloaded the application to MS Teams and set up my Miro profile. I have added Miro as a tab in an MS Team set up with my colleagues.  However, I noticed that I had to click on the blue share button and individually enter the name of each individual I wanted to have access to it. I tried to enter the MS Team name and to use our distribution email list and every way I could think of. But in the end, I had to write in their name/email address - which is cumbersome when it’s a team of 15...and some other MS Teams are larger (!).  Am I missing something? Is there an easier way to add a group of people to have edit access to a board? Why wouldn’t a board automatically be ‘editable’ to those in the MS Team if it’s in an MS Team?  Very much appreciated! Milly

5364
Robert Johnson
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javiercuelloNew Here
asked in Ask the Community
Navigable index of headings / Table of contents

Hello! I’m using Miro to present screen designs, using headings to split the content. The page can get really long.Is there any way I can create a table of contents that sticks to one side (it keeps the same position while scrolling), so I can use it to navigate vertically to wherever I need on my board?

42532
Robert Johnson
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Matthijs van MulligenBeginner
asked in Ask the Community
Template editing

1_When I create a template and save it in ‘shared custom templates’ still it does not allow my fellow editors to edit the template I created. How come? 

6542
M
D
DresNew Here
asked in Ask the Community
iPad Video Not Turning on

Hi! So, i’ve used Miro and it’s worked well in my brower on my desktop but when I logged in on the app on my iPad and clicked the camera as usual to start video chatting nothing happened. Normally there’s a camera and a microphone with a slash line through it which means it’s turned off and when that happens I click on it, the slash line goes away, and the video chat pops up. On the iPad however, when i tap on the slash line through the camera nothing happens. No videos pop up. Could someone please help me out as the best way to fix this? Thank you!

7074
Özgür KALAN
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EchoBeginner
asked in Ask the Community
Test how your users will see and be able to interact with the boards

Is there a way to switch to view only so you can test how your users will see and be able to interact with the boards?

4281
Robert Johnson
K
Kathryn WoltermanNew Here
asked in Ask the Community
Stop another user from screen sharing

Hi everyone, We are just getting our sea legs with Miro and one issue that came up is when I was working with a group on a board and another user accidentally triggered a screen sharing session without realizing it and began dragging the rest of us all around a board, causing confusion. I was there as a board owner, and the other user was there as an editor. Is there any way for me to override or forcibly stop another user from creating or initiating a screensharing session? Permission wise, the ideal would be for the people I have invited to collaborate to still be able to add sticky notes and type on the whiteboards but leave initiating audio/video/screensharing sessions to the board owners/facilitators.Thanks for your advice! Kathryn

4223
Robert Johnson
P
Patrick SchmidBeginner
asked in Ask the Community
How can I add team members to my board who have already their own miro account?

In our working structure, I often have to collaborate with other individuals and free lancers in different projects. I have my miro consultant plan, they have their own miro consultant plan. So everyone has a paid account. Now I try to invite them to jointly work on one project or board, but it seems, that we would have to buy an additional team member seat, which then would multiply our cost. Did I do something wrong or is there really no possibility for flexible cooperation in projects as I know it from other tools?Thanks for any suggestions,Patrick

4191
Kiron Bondale
T
Thomas HeuteNew Here
posted in Ask the Community
Converting to JIRA -> empty summary and description

When I convert a card into a JIRA, both summary and description fields are empty, see below “Summary” should have “Do Something”. It used to work fine so it sounds like a bug to me.(Note that the default / first project is a closed project and doesn’t have “Summary” field, but when I pick a Project with a summary field it’s empty)  

3031
Marina
Mironeer
M
Mike MillerNew Here
asked in Ask the Community
When sharing my screen, is it only the Miro board or the whole screen?

I’m putting together an online class and would like to share my screen to walk students through the material. I do this in a different app. When sharing my screen in Miro, can I show my whole desktop or is it restricted to just the Miro whiteboard? If so, I’ll have to go back to something like Webex instead of using Miro for all of it.

8831
mlanders
K
KubaNew Here
posted in Ask the Community
Problem with navigation on board

Hi,I am having problems navigating through board with hand gestures, i can’t even scroll or zoom.  Everything worked well when I last used about a week ago. I am using Samsung tab s6 lite. 

3411
Kiron Bondale
S
SISMNew Here
asked in Ask the Community
Sticky note reserve

Hi, i’m wondering how to create a sticky note reserve so that people interacting with my board can use them indefinitely.  I know there is one on the left hand-side of the screen, but I want to embed it in the frame.  Thank you. 

17513
Robert Johnson
I
ideation-productBeginner
asked in Ask the Community
Share template to other team - Consultant plan

HelloIn the consultant plan we can create teams. Is it possible to share a template between teams ? 

4172
mlanders
A
AnikaNew Here
posted in Ask the Community
A member deleted all the work on a board, can I restore it?

Hello,I worked this week for the first time with Miro. I am a teacher and I made some boards with my classes. There are tables on the board for each student on which the he or she posts their work. Today there was a student who accidentally deleted all the tables with the work of all the students. She says it happened because her laptop crashed, and she can’t enter it again and undo. Is there a possibility to go back in the history (I know wicht time everything is deleted) and restore all the items that were on the board? I don’t made a back-up, because I have a free plan to try how Miro works.  Thank you, I hope someone can help.

3711
Kiron Bondale
F
FredNew Here
asked in Ask the Community
File download from Miro Board does not work.

I create a board and upload serveral files as service for external guests. I get the echo from my guests that downloading does not work. Is that a (new) feature or a bug?In the past I used this way many times successfully, but since a couple days this does not work anymore.

17211
Robert Johnson
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Vova ZakharovNew Here
asked in Ask the Community
Are private boards fully private?

I want to create a mind map to track some of my non-work-related tasks on our paid Miro account, but I don’t want anyone, anyone at all, to be able to access it. I know that e.g. Slack makes direct messages available to account admins, and I’m worried if it’s similar for Miro? Can the account owner, under any circumstances, access a No-Access board of mine?

39201
Robert Johnson
J
jtkExperienced Community Member
asked in Ask the Community
Include (embed) a form?

Can you embed a form into Miro? Anyone done this? It would be great to have visitors fill out informational forms within a board during presentations, etc. Looks like iframe might the answer? 

5242
Marina
Mironeer
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