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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,347 Topics
  • 24,561 Replies
7347 Topics
A
AnnickBeginner
asked in Ask The Community
Can a share a video via MIRO in Video Chat?

Hi, we are organising a workshop next week and will present something in MIRO (video chat - presentation mode). We also want to show a film (youtube or other) during this presentation.  We tried it yesterday in a smaller group, but the audience could only see the film, but did not hear the sound. Can anyone help me on this point? Thanks, Annick  

4
A
4 years ago
J
John GrantBeginner
posted in Ask The Community
Saved Template is leaving out some elements

I’ve developed a one-pager template that I can use during 1:1 coaching calls, but I’m going a little insane trying to get it to work. I have everything nice and set up how I want it within a frame with boxes and text fields, then I click the “more” link for that frame and “save as template.” When I create a new board and try to use that template, not all of the elements come across. Some of the boxes come over but not all, and some of the text fields come over (but not all).What am I missing? Does it matter if I’ve “locked” some of the elements like box labels that I don’t want to be easily editable? I’ve made the board public comment-only for now to get help. https://miro.com/app/board/o9J_ktkGvIs=/ TIA for your thoughts.

4
Kiron Bondale
4 years ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community
Using selected frame-preset as standard for jpg/pdf export

Hello, this time I use in a clientsetting the option to use the web-page-capture tool. Very usefull this tool. At this time my client asked if I can send them the pdf-file via mail. So the whole project is really huge. I decided to split the mail into more than one part and had choosen the “save as image” entry and choosen then vector-file as PDF. I selected the frame, but miro ignores this and forced me to define the part of the board. So my idea is: Miro noticed my selection and take this as first option to save the selectet part of my board. I taken screenshots how it should be. Michael      

2
mlanders
4 years ago
A
Amir ShahzeidiNew Here
asked in Ask The Community
Visualize Internal Links Structure Using Miro

Howdy folks, This might be a pretty specific question, but I’m looking for a way to easily visualize internal links structure of a website using Miro.  I have all the data as a CSV file, first column is the Source URL and 2nd column is destination URL. I want to see if there’s any way I could use Miro to import the data and create a mindmap of the relationship between all these pages.

3
mlanders
4 years ago
T
thetitaniumBeginner
asked in Ask The Community
Can't remember how to drag a new box from another!

Hi, 30 mins ago I created a new ‘sticky note’ box and then left-click-dragged from one of the 4 side-handles and it made a new box whilst linking them with an arrow…   Now, I can’t figure out how to do it! I make a new ‘sticky note’ box and left-click-drag from one of the 4 side-handles but it doesn’t make a new sticky note box, it just drags out an arrow!   This loss of productivity is killing me! Have the features changed in the last 30 mins, did I dream it or have I lost all box skills?   Thanks

4
Kiron Bondale
4 years ago
J
Jonathan SturgessNew Here
posted in Ask The Community
Stickies Capture Not working...

I am trying to use Stickies Capture on my Huawei Android device. It allows me to do everything fine, shows me the preview image etc but when I hit post to board it takes me to the board but no sticky appears. Any help would be really appreciated.   Thanks!

1
Kiron Bondale
4 years ago
Kevan Kjar
Kevan KjarBeginner
posted in Ask The Community
Are there people who can provide one-on-one Miro help to develop a workshop

I’m needing to put together a workshop board for a facilitated workshop I do, and I’m wondering if there are folks I could pay to help walk me thru creating this first workshop. I’ve watched the videos, and they are great, but having a more experienced user standing over my shoulder would be helpful. Thanks, Kevan 

1
Kiron Bondale
4 years ago
A
Alan WasemBeginner
posted in Ask The Community
Sticky Note Font

Recently I had al my stickies with the permanent marker font, but today I opened up my board and they have all changed to some Chancery font (this font isn’t even a normal option for text boxes). Usually there is only two fonts to choose from for stickies 1. Sans Serif 2. Permanent Marker now the marker font is only this weird swashy chancery serif and it is very distracting. How do I change it back to marker??    

3
mlanders
4 years ago
P
przemekwitkaNew Here
posted in Ask The Community
Can I use Miro free plan for commercial purposes?

Hi, I wonder if I can use free Miro plan for trying our Miro features in my company? I cannot find such information. Please clarify. Cheers, Przemek

4
Kyle.C
4 years ago
J
Jarrod DavisBeginner
asked in Ask The Community
Uploading documents

I am benchmarking from someone elses board, and the documents they have in there show an option to open source file.  Whether I drag and drop, or use the upload option, my files seem to be stored on Miro instead of linked to the source.  Am I doing something wrong?

8
A
4 years ago
R
RebeccaBeginner
asked in Ask The Community
Resize table columns?

How do you resize the table columns? When I go to edit the table, it gets super small and I can’t see how to change the column size.

2
R
4 years ago
V
ValentinaNew Here
posted in Ask The Community
Немецкие буквы трансформируются в русские

Здравствуйте! Я не могу написать текст на немецком. У меня буквы сами трансформируются в русские. Что можно сделать?

1
Marina
Mironeer
4 years ago
S
Sagar GhotingNew Here
asked in Ask The Community
Is there a Miro community workspace on Slack?

Hi, I was just curious as to what happens to the distributed translation slack workspace. I know it existed before.    🙏🏽

1
Marina
Mironeer
4 years ago
B
Bryan CassadyNew Here
posted in Ask The Community
Concept Scoring

Hi I am looking for a way to run a concept evaluation in Miro. Right do this via a google form Here is an example: https://docs.google.com/forms/d/e/1FAIpQLSfDEwkxG9OIC8b-1iAi23-ApOWJ545vmoKV0RTB4lPBlaQYUw/viewform Or we simply provide everything in a big google sheet: What I’d love to show is something like the image below in Miro  The concept would be on top The score from participants below (and calculated in MIro) And reasons why it would fail and ideas to improve on the right Could this be done in a smart easy way Embedding google sheets looks very complicated  

1
Kiron Bondale
4 years ago
R
Rohita ShahBeginner
asked in Ask The Community
Downloading board to Google Drive

Hi - we have Team licenses and have enabled the mapping to my Google Drive. I’m able to upload from Drive but not able to download board to Drive. The Google Drive options isn’t even enabled when I try to download. What setting am I missing? Or is this not even available for my license type? Thank you.

1
Kiron Bondale
4 years ago
Marina Kovari
Marina KovariNew Here
asked in Ask The Community
From Commenter to Editor

Hi all, I have just started to use Miro. I am a commenter with Comment only privilege on a board designed by a colleague of mine. Is it possible to upgrade my privileges from Commenter to Editor?  It depends on me or it depends on my colleagues? Thanks! Marina 

1
mlanders
4 years ago
R
Rasmus Møller SørensenNew Here
asked in Ask The Community
Max number of accounts/workspaces?

Does anyone know if there is a maximum number of accounts/workspaces/teams (dear child has many names in Miro) that can be created under one company? We’re a team-of-teams company on the Consultant Plan and we’ll need to create lots of dedicated accounts.

2
R
4 years ago
S
SymplassonNew Here
asked in Ask The Community
Select shape when close together

Hello community, our board is very full with small shapes and so we have them very close together. When trying to select a shape its nearly impossible to select the correct one, because the frame around the shape to select it is much wider then the shape itself. Any suggestions ? Cheers Frank

1
Kiron Bondale
4 years ago
C
CheyenneBeginner
posted in Ask The Community
Help with student account

Hi and Help I have an education account for my newly acquired remote classes. I shared my team member link and directions for signing up with their Google account, however some of them used Google Signin instead. This somehow linked them to an APS (Albuquerque Public Schools) must have instead of my account. I asked them to try deleting their account but this requires they access a confirmation email, which they cannot do. How can I get them to the right place?

1
C
4 years ago
M
Mohammed MujibNew Here
posted in Ask The Community
Image trace/screenshot UI to vector option in Miro

Most of the time we use miro for flat comps. What if there is a plugin support to convert screenshot ui to vector? For instance potrace for sketch.

1
Marina
Mironeer
4 years ago
V
Valentina DowneyNew Here
posted in Ask The Community
Track presence of the students

Dear all, I am a beginner in Miro. I am living and working in Italy, and CODIV-19 situation is worse everyday. I am strategic designer and part of my activicties is design training to students and companies . I would like to prepare a partecipatory workshop based on design thinking methodologies with company’s design office team. HR director asks me to track the presences of the student (when each student connects to the board and when disconnects to the lesson), do you kow if Miro has such a feature? I have to produce a doc or exel or something similar that recap students’ presences and amount of hours ..company pays  per hour :-( Thank you in advance for your support Valentina

4
Marina
Mironeer
4 years ago
I
IT AccountBeginner
posted in Ask The Community
Access and overview of boards for customers and freelancers

Today we have activated the Team Plan for our company because 66 users have already actively worked with the board. As soon as an external user adds a board outside our domain as a viewer, he has immediate access to all other existing boards.  The permissions should actually only allow the boards for the invited users. Do you have an idea what this is about? Thank you in advance. Florian

1
Marina
Mironeer
4 years ago
P
Pejman ANew Here
posted in Ask The Community
Changing licences from a team to another

Hello,     I just bought 20 licenses for my work place and sadly I attributed this licenses to the wrong Miro team. How can i change my licenses from one team to another. Thanks in advance for your help.     Best regards,   

1
Marina
Mironeer
4 years ago
E
Efrain LeguiaBeginner
asked in Ask The Community
Restore a Deleted Board

How can I restore my board? 

9
Marina
Mironeer
4 years ago
M
Malte FoegenBeginner
asked in Ask The Community
Merge boards

Hi,   is there a way to merge boards?   Malte

1
Kiron Bondale
4 years ago
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