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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,831 Topics
  • 26,303 Replies
7831 Topics
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Tania LanczokBeginner
asked in Ask The Community
Mail Merge to Stickies

Is there a way to "mail merge" into stickies? I have a list of about 400-500 observations that I would want to create into individual stickies for within one board. Any way to merge from like an excel document to stickies? 

10373
Y
4 years ago
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Nick FfrostNew Here
posted in Ask The Community
SSO issues - being made to login every 30 minutes

Why am I being made to sign in every 30 minutes now with SSO? I thought it was just my organisaiton but it's also happening to our clients so it must be a Miro issue.

13759
Fan Feng
Mironeer
4 years ago
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Tom UX ChangBeginner
asked in Ask The Community
Unable to upload a 78KB pdf

I have uploaded three pdfs but when I upload a fourth one, I get this message: Sorry, Something went wrong”, rather than something helpful like “Sorry, you’re on the free plan, would you like to upgrade?”The document creator was able to upload this document, but another user was unable to upload this document.  I have download this pdf from the owner’s website couple of time, opened it, but unable to upload it any of my three boards.  Anyone run into this?   

9966
T
4 years ago
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Nick LockeyBeginner
asked in Ask The Community
Including sidebar notes in a template

Hi, I’ve created a workshop agenda ticklist in the notes sidebar of my board and I want to include it in the template I’m creating to share with my team. However when I go to ‘save board as template’ these notes aren’t included. Am I missing something? Any help is much appreciated!I’ve got team member access but not admin access - the team in on  the ‘Teams’ plan.Ta Nick

2143
mlanders
4 years ago
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Maya ManningNew Here
asked in Ask The Community
Can guest editors use the embedded Google Drive feature?

I’m on the Team plan and we have a board we are working on with some external clients. They love Miro and want to stay in it as much as possible, so I was thinking of embedding the Google spreadsheet we are also working on (they have access to that too through a shared link) so they can edit it right in Miro. Will that work, or do I just need to include the link and have them edit it in Google proper in a separate tab?

2062
Marina
Mironeer
4 years ago
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Uma AwasthiNew Here
asked in Ask The Community
Miro Admin Tools?

Can we change the miro set up and not assign full license automatically? Can admin decide what kind of access should be granted to requester before inviting?  The request came from miro, is there any ‘inbox in miro”  for admin so all request can extract in CSV file instead of going through email notifilcation email? 

5151
Marina
Mironeer
4 years ago
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ConorNew Here
asked in Ask The Community
How to use miro in more than 1 team in microsoft teams

Hello everybody.Forgive my ignorance I am remakably new to this.So I am  teacher and we are using microsoft teams.  I teach on a number of courses which do not interact with each other.I have set up 1 board for my radio class abd all seems good.  except now I want to set up a new board for my Digital Media class.However I dont seem to be able to be able to leave my radio goup and make a new board under the team of Digital Media.I may have set up my prifile wrong maybe.I was aiming to have different baords for different classes.Again aplologises if I have not explained myself clearly. Hope to hear back from you soon.Cheers.

2282
C
4 years ago
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MariekeBeginner
asked in Ask The Community
Expand cards in embedded miro board

Hi All,I have a question with regards to the option to expand cards from an embedded miro board. Currently we have embedded a miro board with cards on an external platform but participants are not able to expand these cards and see its contents in this view.Please let me know if you have found a way to enable this or whether it can be fixed.Many thanks in advance!Best, Marieke

6121
Marina
Mironeer
4 years ago
S
Scott PriceNew Here
asked in Ask The Community
Please provide documentation supporting the accreditation of your institution?

I teach in a public school and am not sure what they are asking about (Please provide documentation supporting the accreditation of your institution:) as I am applying to Miro for Education. For supporting documentation of employment, I uploaded my contract. 

2933
Robert Johnson
4 years ago
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KristyBeginner
asked in Ask The Community
Glitchy Boards - What are we doing wrong?

Hello! We have been using Miro for little over 3 weeks for online workshops of anywhere between 2 to 10 participants (Consulting Plan - with Day Pass access). My team have asked me to throw this out here to see if we can glean any advice from your expertise. The feedback has been that as more people collaborate on a Board, glitches tend to happen. Is this primarily due to internet (speed/disruption) or is there a setting within Miro we have overlooked that makes bigger group meetings better optimised?  If the content on the Board are big files, IE high res images that have been uploaded - could this affect performance? We are using Zoom to do video conferencing (not the Board) and the main activity the participants are engaged is using Stickies. Any thoughts or advice would be warmly welcome - thank you so much!   Kristy

21346
J
4 years ago
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KaisuNew Here
asked in Ask The Community
Customize sticky note and CSV file

Dear Sir/MadamI am very impressed Miro and want to use it deeply. My questions are the following two.Is it possible to make a custom sticky note. for example, as you can see the attachment, we want to use this type of card.This was made by combining several sticky notes. But I want to ask if we can make this card as one item once we request for customizing?Is it possible to change the way of CSV files are saved?When I try to save the Miro file as CSV, I can see it is saved in the Excel file in order from the object on the left. But is it possible to change the order of saving in this CSV file by adding tags.?I hope you will help me soonthank you very very much. 

8561
Robert Johnson
4 years ago
S
Soyeon ParkNew Here
asked in Ask The Community
Copy and paste entire elements to a different board?

Hello, I mistanekly created a new board on my team’s board and I have been adding a lot of information there. I want to copy and paste the entire elements to my different Miro account. How can I do this? I’ve tried:Created a new team board under my name and copy/paste the elements (under same email address, but didnt work) Went to this page and tried the author’s methodsI really dont want to add hundreds of stickynotes from the scratch. Please help. Thank you. :/

31601
Robert Johnson
4 years ago
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Bogdan MaranBeginner
posted in Ask The Community
[RESOLVED] Miro iframe embed on website not updating

Hello, I have embedded a Miro board into my website but it does not refresh the content as we work on the board, not even after a few days. Does anybody have a solution? Please and thank you!

301917
Michael Mitschke
4 years ago
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JessieBeginner
asked in Ask The Community
Can you create a template and use that as the cards for the Kanban boards?

Just wondering if once you are on the paid version you are able to create a template and use that as the cards for the Kanban boards?

4842
J
4 years ago
R
RobOKActive Contributor
posted in Ask The Community
Understanding Permissions

I want to make sure I am understanding permissions. I want most/all boards in a Project. I want that project to see and edit all of the boards in the project. (I consider them a Team, but I think in Miro nomenclature, everyone in the whole instance is a Team).What is the setting that makes all Boards that are in a Project to be restricted? Does that setting happen only at board creation time, or if I move an existing Board into a Project, does the access setting change? Thanks,Rob.

14068
Robert Johnson
4 years ago
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Richard BrewsterNew Here
asked in Ask The Community
I can't edit my whiteboard

I have created 2 whiteboards using the free version of Miro. The first was a test. The second was a process mapping exercise carried out with my team mid July. We need to do a follow-up session next week and when I open Miro in teams I get a message saying that ‘your Team has reached the free plan’s limit - only the 5 most recently created boards will be editable. I have deleted the test version. No one else in the team has created any other boards so I can’t have exceeded the limit? My organisation is saying that they are unwilling to pay for an upgrade right now but I don’t understand why the free plan is restricting me.

25524
Robert Johnson
4 years ago
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Scott GauvinBeginner
asked in Ask The Community
Chart Customization - Fonts/colors

Is it possible to change the font size and/or colors in charts? I have some charts where the numbers are not readable because they are too long. It would be nice to ba able to reduce the font size and change the bar colors.

28723
Robert Johnson
4 years ago
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Merve Nama UNSACNew Here
asked in Ask The Community
Can we stick the icon inside the board so that they can move together?

 

2121
Robert Johnson
4 years ago
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Daisuke IkedaNew Here
asked in Ask The Community
Can we take over to the new team?

There is our team currently managed by other members. I'll be the admin in terms of payments, so create a new team. Is it possible to take over the data with the current team members?

1842
D
4 years ago
J
Jason KehrerBeginner
asked in Ask The Community
(Consultant Plan) Move Project from one team to another...can it be done?

Hello!We’ve throughly enjoyed using Miro over the past few months and our usage has only skyrocketed as most people and teams discover new ways to apply the tool.As our usage has increased, so has our organization. We now have Teams set for each Business Unit and Projects and boards within...we do have some straggler users and projects that we would like to re-organize into the new structure. Is there an easy way to take a project (with several boards within it) and move from one team to a different team?Thanks in advance!

3353
Robert Johnson
4 years ago
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Tomas CarneckyNew Here
posted in Ask The Community
'Password exceeds length' message wrong

I tried to sign up for an account using a long password, but it failed and the message read something like “Password can not exceed 60 characters”. That message is wrong, I tried with a 60 character password and it still didn’t work. The password can not exceed 59 characters. Please fix the logic or the error message. Thanks.

2082
Marina
Mironeer
4 years ago
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RobOKActive Contributor
asked in Ask The Community
Printing frames WITH titles

I would like to Export to PDF and print, but the Frames are not exporting too, so the content is floating without context.While printing will not be the main way of interacting, occasionally it is needed.Is there a way to Print or Export that gives that option?Rob.

9633
Marina
Mironeer
4 years ago
S
sim panaserNew Here
asked in Ask The Community
Can you delete chat?

Hi, I know you can delete chat comment that is yours but can you clear all chat comments?  

9682
Marina
Mironeer
4 years ago
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David BuiNew Here
posted in Ask The Community
Adding Monthly Licenses to a Yearly Consultant Plan

Currently have an annual license under the Consultant Plan and would like to add 2 more licenses as monthly. It doesn’t seem like there’s any way to do this.Can I get help on this asap please? 

1791
Kiron Bondale
4 years ago
P
Petar PetricevicBeginner
asked in Ask The Community
Is it possible to invite external guests to become members of certain Project within one Team without them being part of the Team itself?

Hello, hello,Is it possible to invite external guests to become members of certain Project within one Team without them being part of the Team itself?Every time when we have a meeting we need to send an invitation for every new board we make within the project, would it be possible to just make an invitation for the Project but without them being able to participate in other Projects within the Team?Thanks in advance! )

3732
Robert Johnson
4 years ago
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