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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,487 Topics
  • 25,140 Replies
7487 Topics
A
Anna_MNew Here
asked in Ask The Community
How to properly embed boards in sites?

I copy the code to embed board. But on site board it looks partially. How to show all board? So, I checking my board Start view, but it didn't help either.     

1
Vlada
Mironeer
4 years ago
E
Edyta KilianBeginner
asked in Ask The Community
TeamWork Project Management Integration , please!

Hello,  Would you consider integrating Miro with TeamWork PM tool, please?  Our team has just joined Miro and being able to add tasks from Miro to TW directly would be a dream.  Please advise? Thank you  Edyta 

1
Marina
Mironeer
4 years ago
J
Joseph MillerMiro Hero
asked in Ask The Community
Voting - How many votes have been cast?

When I launch a Vote, is there any way to tell how many votes have been cast without closing the vote?  I launched a vote that is covering a couple of days, but I have no idea if folks are voting or not and am trying not to be a pest and keep sending emails.  

1
Vlada
Mironeer
4 years ago
P
PriyamNew Here
asked in Ask The Community
Question on Access Settings under Free Plan

Hi All, Under Free Plan, I am trying to integrate MIRO with MS Teams channel where I want a user to access MIRO frame board with the view and edit access. The user is able to view but not edit and the error message is "Not available for current team plan". Can you please suggest what plan is required for this setting. From my understanding: "All team members can view, comment or edit all active boards (depending on the decision of the board owner), and use all features of the Free plan."

1
Marina
Mironeer
4 years ago
P
PrachiNew Here
asked in Ask The Community
How to get the App for the Jira server?

Unable to get install option in jira server.

1
Marina
Mironeer
4 years ago
Jenny Mullane
Jenny MullaneBeginner
asked in Ask The Community
Add Guests or Day Pass Users to Project-level

Is there a way to add a Guest or Day Pass user to the Project rather than having to invite them individually to each board? From what I’ve read so far, the Project-level Access is only for people assigned as members of your team (aka have a full license).   Thanks in advance,

1
Vlada
Mironeer
4 years ago
J
Jörn MobergNew Here
asked in Ask The Community
"No accounts available" when trying to log in on mobile app.

A client is having issues when trying to log in on the miro android-app with their account. They receive the following error message. “No accounts available. Please create an account from the desktop or tablet browser” followed by their email adress and the options to either logout or send feedback. I’ll attach a screenshot of the error below.    When loggin in on the desktop, everything works fine for the client and he has no issues when connecting to a board. He has tried logging in and out on the app without success.    Can someone help me out with this? 

1
Vlada
Mironeer
4 years ago
N
NoeticNew Here
asked in Ask The Community
Editing Google Drive documents on the Android tablet

Hi there! Whether it is the app or browser on my Android tablet, I am unable to see the pen for editing Google documents at Google Drive. The pen is not where it is supposed to be at. It just isn't there. Any advice would be much appreciated. Thank you. D

1
Marina
Mironeer
4 years ago
J
JohannaNew Here
asked in Ask The Community
Video chat doesn't work in app

The videochat does not work properly in miro app. Either I can start a videochat, than I can see myself, but not the other person or it works the other way around: He starts the chat, but than it`s only him shown. Means, the app is not managing to send an receive a picture at the same time. Is this problem known? Thank you for help. Johanna

1
Vlada
Mironeer
4 years ago
F
FrancescaBeginner
asked in Ask The Community
Invoicing for Team with less than 10 members

Hi dear,  since our Miro cost will be charged on a financed project, we would need to clearly track all expenses, providing invoices and proofs of payment. So I was wondering how invoicing would work for a 9 members team (knowing that self-serve invoicing is available just for 10+  team): Will I (as team admin) receive anyway an invoice from Miro or not? If not, how the payment process would happen? The post-payment invoice will be still available also for our (small) team? Thank you!  

1
Vlada
Mironeer
4 years ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community
Has anybody tried Jitsi Meet? - Any ways for cooperation? Experience comparison zoom vs Jitsi

Hello, I know that you are working closely together with zoom here in miro. I discovered Jitsi Meet.https://jitsi.org/jitsi-meet/   It is open source. So my question is: Could this be an alternative for you at miro? And the second question: Has anybody worked with this? How does it compare to zoom? Does it offer the same quality? Michael

5
R
4 years ago
X
Xin Run LeeBeginner
asked in Ask The Community
Sharing editable board using Education License

Hello! I am on Education License, but it seems like I can't share my board with public and enable those with the sharing link to Edit the board anymore. Is there something wrong?

14
X
4 years ago
A
AHoffmanNew Here
asked in Ask The Community
Export Card Details

I have a Miro board that has all of the details on cards within the board. How can I export the details that are part of Cards to a PDF or an Excel spreadsheet? All that I get in an export is the summary view of the card. I need to archive the boards on a weekly basis but without the detail on the cards the export to a PDF is not useful. The board backup functionality won’t work for our purpose - we need to be able to share the details with people who won’t have access to our board and we don’t want to restore a backup in order to view past information. Thanks for any help you can give!

1
Kiron Bondale
4 years ago
E
Emily ClarkNew Here
asked in Ask The Community
Miro Plugin Sketch for Sketch - Unable to sync to specific Board

Hey everyone, I’m a Miro newb and have accounted an issue I can’t quite rectify - hopefully someone can explain to me what I’m doing wrong. After selecting the artboards in my Sketch file I want to import into my Miro board, I select the Miro for Sketch plugin. When I open the dropdown in the modal, to select the Miro board to sync to, I can’t see my board. I can see other boards, but not mine. Could it be: Something to do with changing the name of the Miro board (not sure if it has as this project has recently been handed over to me) or because my Miro login is my client email address and my Sketch login is the agency I work for, or something else? Thanks in advance, Em

1
E
4 years ago
N
Nikki NarulaBeginner
asked in Ask The Community
How can I delete the object in between and does not affect the rest of the flow?

There’s no one I can move one cell backwards and not affect the flow

5
Kiron Bondale
4 years ago
P
PipNew Here
asked in Ask The Community
Miro board unable to embed in Google Sites

I’ve been tying to embed a miro board into google sites but I get a 404 error.      G sites is able to embed from other apps, it seems Miro is the problem here. I’ve tried so far: Checked settings in miro seem to be correct - public view on.  Copied the embed HTML link directly from the export feature Tried embedding the Miro board via a URL (not the i frame) link via G sites. This give a slightly different error, only the title is visible rather than the 404 error. Any support would really be appreciated.

1
M
4 years ago
A
Adam ThompsonNew Here
asked in Ask The Community
Copy paste plugin in the Mac Desktop app

I’m using the Mac desktop Miro app, and I tried to copy an element using the right-click context menu. I then got this popup saying I need to install the Chrome app. Shouldn’t the Chrome app functionality come pre-installed in the “native” app?    

1
Isman Tanuri
4 years ago
K
Kenny
posted in Ask The Community
Is it possible to align connected shapes when you click/drag select them all?

is it possible to align connected shapes when you click/drag select them all? I’m creating flow charts and I noticed I can only align the flow chart if I select each shape individually (without the connector line). If a connector line is selected I only have the option to group the items. 

1
Kiron Bondale
4 years ago
M
MGS TrainerBeginner
asked in Ask The Community
Which plan is best for courses

Hello, I was reading through the different plans and am not sure which one is right for my company. I think we fall somewhere in between Consultant and Business but am not sure which plan is best for our set up.   We will be holding ongong 2-day training courses with up to 30 students and each course will have a new group of students each time. We would like to give the students access to the boards for their class up to 2 - 2 ½ weeks. What would be the best plan to use for that?  If I read correctly one option would be to purchase the Consultant plan and invite them as Anonymous Guest Editors but we’re thinking we want a link that’s not public and we can see who using the boards for each class. Is the Business Plan our only alternative? If so, do we purchase the amount of member licenses we think we’ll use and then add and remove students as needed? Thank you!  Lisa  

6
Kiron Bondale
4 years ago
A
Alexander FarrBeginner
asked in Ask The Community
Attach arrow directly to sticky and no shadow

Dear community,   is it possible to attach arrows directly to sticky notes? As you can see on the screenshot, for me the arrows always attach to the sticky plus some padding:  Also is it possible to remove the arrow at the bottom of a sticky?   Thank you in advance for your help!

6
mlanders
4 years ago
A
Aleksandra DmitrievaBeginner
posted in Ask The Community
Things I save on the board (like pictures or some texts) don’t appear on my student’s boards

Hey there! I’ m a teacher of English and use Miro board for my lessons with kids. And recently it has become imposible, as the things I save on the board (like pictures or some texts) just don’t appear on my student’s boards. It started the previous week and still goes on. I tried to use different Internet navigator like Mozzila and Chrome, but it still doesn’t work. It’s just a disaster for me as I just lose the half of the lesson trying to solve this problem instead of teaching.   Please, help! (I can’t create a new board, I have to work on the same, as the children can’t access the boards themselves and I have to bother their parents every time we have to make some changes. And most of the parents just don’t want to solve my technical troubles).   Thanks in advance

9
A
4 years ago
Johan
JohanContributor
asked in Ask The Community
US Government warning pops up when users try to access miro through CMS

I recently held a pro-bono session in Miro with random people, using a free account and shared the board’s link with editing rights to anyone who had the link. One of the invited later came back to me and explained that they didn’t want to access the board because of the below message. In steps they:  1. Clicked the link I had shared with them 2. Landed on the sign in page 3. They provided their work email (big corporate email) 4. They landed on this screen:   How should I handle these cases, I guess the information is provided not by Miro, but by an external party, probably the IT department controlling the email domain that was used? Needless to say, this will definately not improve adoption rates of users… :)  

1
M
Mironeer
4 years ago
N
Niels JerlNew Here
posted in Ask The Community
Security issue: Link opens wrong MIRO session

Today I was hosting a MIRO session with 13 participants. I mailed everybody a link to the session, but one participant, and one only , ended up in a wrong session/on another board. Closing down the browser and doing it all over didn’t solve the problem. What to do? Here are two problems: 1: One of my participants can’t join the board 2: If one of my participants can join a foreign board, others can join my board. And I don’t want that to happen. Ever.

1
Marina
Mironeer
4 years ago
J
Jason CooperNew Here
asked in Ask The Community
How do I move a board from a trial to a Team account?

It does not give me the option to move boards in the trial account.

6
I
4 years ago
R
regina remyNew Here
asked in Ask The Community
Pricing / I want to buy the right licence

Hello, I am confused with the pricing - and VERY thankfull for help :-) Next week I want to work with a team of 17 participants with miro - so I feel under time pressure ;-) Which licence do I need, in order to conduct workshops with up to 30 (or more) participants with my clients (I am a consultant)? > What ist the diference between members and users? > can “commenters” (vs. “editors”) ad sticky notes and post their input? Or can they just comment? > does “monthly payment” go along with being able to quit monthly also? Thanks al lot in advance Regina

7
Isman Tanuri
4 years ago
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