unable to share the board with guests outside the organization

  • 25 April 2022
  • 3 replies
  • 88 views

We are unable to share the board with guests outside the organization. They can't edit. Any idea how to solve it?

3 replies

Userlevel 7
Badge +7

Hi @Play Studio! Are you on a paid plan? Sharing with guests is not available on Free plan.

If you're on a paid plan, have you checked the board settings?

https://help.miro.com/hc/en-us/articles/360012524559-Collaboration-with-visitors

Userlevel 2
Badge

It’s possible that your organization admin has decided to restrict boards to within-the-domain only. In this case, you’ll need to contact the person/team acting as the admin for Miro in your organization, to see if they are willing to relax the restriction.

Userlevel 7
Badge +12

@Play Studio - To clarify, there it two ways to give access to a board to someone who is not a member of the team in which the board is located: Visitors or Guests.

Can you please tell us exactly how you are trying to share the board - screenshots would be helpful too.

Also, what subscription type do you have, e.g., Free, Team, Business, Consultant, Enterprise, or Education?

For example, if your organization has the Enterprise Plan, and when you try to share a board you do not see the “Anyone with the link” option, this could be due do a Sharing Policy being disabled by your Miro Company Admin:

https://help.miro.com/hc/en-us/articles/360017730133-Sharing-policy-on-Enterprise-plan#h_01EZFP6NDB1ZKPJYB9JZVMCBKW

Again, we need more information.

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