Ask the Community

Me and my collegues use free plan and have our own team with 3 boards. Now I was invited to someone else team, but accepting the invitation does not work. What can I do? Or is it not part of free plan?

Hi there, I have a personal miro account which I want to save the board, but I am not the board owner. Is there a way to download the board? I am only able to make a copy of the board and that's about it.

Help! I don’t see the upload from backup option on my educator plan on my iPad but I can only see that when I use my laptop. Did I do something wrong? 

Hello, we are working with several people at the same time on one board. When someone navigates, the section changes for some others as well. As a result, you are interrupted in your work and each time you have to look for the part that you just worked on. I am very grateful for a solution.

Hello, I am new here and I am wondering if I can work solely on one board. Is there a limitation to the size that the board can hold? I am thinking of attaching videos (its not possible right), pdfs, word, excel documents.  Also, can I ask, if I were to do competitor analyses - which board would you recommend? I am thinking of capturing screenshots and adding to the mix.  Can I import google sheets, pdfs etc. to the board as well?  Kind regards. 

Hi Miro Community!I have a paid Miro account and was wondering if there is the possibility to run multiple sessions at the same time in Miro (on different boards)? As we would go into break-out rooms, we would have 2 facilitators and 2 groups working on a different board. Is this possible with 1 account?What are the implications /limitations of doing this? 

Hi, I have a swimlane chart that has this three weird arrows that keep going back to this shape and goes over the boxes no matter how many time I corrected it. I have tried to recreate the arrow from scratch but it is very persistent. Any idea how to fix it for good?  

Hey guys, can somebody tell me in which country the data input of miro will be saved? we Need this Information for our security policies. I would be glad to receive your feedback.   best regards   Wiebke

These days, many companies offer extended free trial periods for their remote services to counter the current situation by enhanced remote technologies like video conferences and services like yours. For us, this would be very helpful. We are in a strong urge to provide services like yours on short term to continue the professional and close collaboration with our customers. On the other hand, we are in a struggle concerning investment decisions right now. Please consider this proposal as a strong symbol of solidarity in times of global challenges.

The timer has moved to the top right of the screen instead of bottom left - WHY ?Bottom left was perfect for those of us using dual screens - who found this timer incredibly useful as an on-screen reminder when overlaying on our primary shared screen when hosting.Now I don’t use the Miro timer anymore and no one asks where they can get one for themselves.Please just leave good enough alone, thank you.-Gary.

Добрый день, коллеги! Столкнулся со следующей проблемой. После составления Mind Map при перемещении одного блока перемещаются остальные, связанные с Mind Map блоки, что не позволяет создать Mind Map нужного дизайна и формата. Значительные расстояния между блоками сильно усложняют визуализацию. Блокировка элементов не решает данную проблему. Подскажите, пожалуйста, как решается данная проблема.Во вложении прикладываю скриншоты. На первом исходное положение. Затем я передвигаю Блок “Подтема 1”, в результате чего Блок “Подтема 2” также перемещается и выходит за нужные границы. 

Hi,We want to integrate Miro with the Canvas LMS. Like: https://miro.com/blog/miro-canvas-lti-integration/. We are using Education Free plan. Please share the details.

hi i have text with url. Miro automation make from it link:then i enter in edit mode and click remove iconafter i have this with “link removed”but after exit from edit mode - examle click out of box i again receive text with urlwhat is problem? or its bug ? 

After working correctly for a few days, the integration of Miro in Webex now shows an error: Sorry, this browser is not supportedWebex version is  41.12.0.20899Miro version is 0.7.1  Consultant licenseAny suggestion?

Is it possible on Consultant Plan to invite guests for boards when they already operate on a Free plan?I'm looking for the best suitable plan for our company. We often work together with external partners who already use Miro (Free plan). And we want to invite them as guests to our boards to edit and contribute. Some external partners need acces to multiple boards for a period of time. 

I have tried backing up 2 boards (web) a few times with a fiber connection and it keeps failing. Very frustrating. I see download.json and “failed - server problem”. I also tried backing up the boards using the Miro desktop application and they also keep failing. Thoughts/suggestions? 

HelloWondering if anyone has used Miro for ORK Board tracking and assigning actions to the team for better tracking and monitoring?

Allow for the option to auto format a flow diagram to ensure connectors do not cross each other.  Allow to format multiple cards at once (ie. modify a grouping of sticky notes to the same size)If a user has a card locked for edit, allow for ability to unlock the user so others can edit the card.

Hello, I have a free plan and at some meeting I had people join my team and they have created multiple boards that I can’t really edit or delete.  I would like to remove them and regain access to my boards that I was actually using. Do you know how I can fix this?P.S.After the meeting the users went M.I.A. and are not currently using the boards so the content of them is just mess. 

deleted test spaces/boards, and templates now it’s saying you’re using ‘3 editable spaces/boards’ even when there’s nothing theredid miro change something for the worst recently? how to permanently delete spaces/boards?doesn’t seem like our data is permanently deleted how do we see all deleted spaces/boards ? to permanently delete “deleted” (aka: archived) spaces/boards, seems like you have to permanently delete your account. know of any links to see if that’s the case?

help find template, finally found a use for miro after a very long time

I have cpmpleted a board with clients and for the first time can’t adjust their font size to go any bigger than 18 so the stickies are tiny on Large size. How can I alter font size (and sticky size) to larger?  Thanks 

This should be really simple but I can’t work it out! Someone left so I deleted their account, and took the option to have their boards transferred to me as the ‘company admin’.  I thought this would enable me to delete their boards, but it seems that you need to be on the Enterprise account scheme to have this power (would have been nice to be told this at the time!).So what does one do now?  I have boards belonging to a person who has left that I can’t delete.  Looking through the help files there seems to be some option to ‘leave’ these boards but I can’t work out how this will enable me to then delete these boards…? It says:If you are not the owner of the board and not a Company Admin with Content Admin permissions, you cannot delete it as shown above. Instead of the Delete button, ce

Hello, i am a part time student and working at the same time. I would like to ask the following…can miro backup it’s board to icloud? if not where is it stored? how does miro differ from explain everything basics  is the data stored in the ipad ? if so what is the recommended size? i desire to use one white board to branch a live journal of events during the day - i tired everytime basics and it could not snap the content in place - it shifts a lot. if i am a student and i register a miro account , can i switch my school email to a personal one? can miro handle videos ; pdfs word and excel files in the whiteboard ? can i edit them directly ? can miro do voice recording like notability ?

Why are there not bulleted lists available for text in shapes?Why can't I type more than 1400 chars without getting a "can't paste more than 6000 chars" in a text box? Mac 0.5.4 (and now that I see it’s *0*.5.4, I think I have the answers to my questions :/