boards does not load

  • 9 November 2022
  • 2 replies
  • 189 views

 

Hello! I work on Miro App for windows. I am not the owner of the board, I have editor rights. Yesterday everything worked fine, but today the board stopped opening. The blue thin line on the top left corner isn't loading fully. 

I have checked a few more boards,  some of them open, others do not open

Using VPN doesn’t help


2 replies

Userlevel 7
Badge +6

@maria N -

Can you try opening the board which isn’t opening properly using a browser (e.g. Chrome or Firefox) instead of the Miro app to see if that works? If it does, I’d suggest uninstalling and reinstalling the Miro app using the download link from the Miro website (as opposed to the Microsoft store).

If it doesn’t work through a browser either, I’d suggest opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron

hi,

im having the same issue too. I’m also using windows. copied the link in different browsers and cleared cache too. but its only happening in the recent board i created and the previous ones i am able to open.

 

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