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How can I fix Miro not loading on mobile data?

  • November 10, 2022
  • 1 reply
  • 62 views
H

I don’t know how to solve this issue.

For some reason, websites like Miro won’t load with mobile data on my Mac

While it works fine for mobile.

      1 reply

      Arin
      Mironeer
      • Arin
      • Mironeer
      • November 14, 2022

      Hi @Hassan061 
      I’ll be happy to help!

      From what you have described it seems like something on your browser’s side is preventing your access to Miro. To that end, I suggest you try these basic troubleshooting steps:

      1. Try the Incognito mode or any other browser's Private mode or window. If in the Incognito mode everything works fine, make sure to clear your browser's cache and cookies and then sign out and back into your Miro profile anew before checking the process in the standard mode. Additionally, please disable all extensions for your browser.
      2. If you use VPN, try switching it off/on.
      3. Try to access your profile using the Desktop App. 

      If none of the above help, let us know and we will convert your case into a ticket to further investigate the issue.

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