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Payment problems

  • November 14, 2022
  • 3 replies
  • 54 views

I bought a business plan almost one month ago. It was cost $20 dollars. But now I see that I need to pay $34.82. Why? 

3 replies

Robert Johnson
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  • Volunteer Community Moderator
  • November 14, 2022

@Kristina Vadimovna - The general Miro Community will not be able to answer billing related questions.

Since you have a paid subscription, you can contact Miro support directly by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C


@Kristina Vadimovna - The general Miro Community will not be able to answer billing related questions.

Since you have a paid subscription, you can contact Miro support directly by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C


I wrote them but they didn’t answer me 


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • November 14, 2022

@Kristina Vadimovna - The general Miro Community will not be able to answer billing related questions.

Since you have a paid subscription, you can contact Miro support directly by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C


I wrote them but they didn’t answer me 

How long ago did you fill out the support form?