Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,758 Topics
  • 22,781 Replies

6758 Topics

V
vlhtBeginner
asked in Ask The Community

How to paste video from Instagram

Hi, why I cant any more past video from instagram with preview? Its past as link

2
Robert Johnson
3 years ago
I
IssaBeginner
asked in Ask The Community

Is there a way to remove the Total tags within the "Weekly Agenda" template?

Hello everyone!I am currently working to find a solution to a weekly/monthly schedule to track milestones. I found that the “Weekly Agenda” template works (so far my best solution) great for what I am trying to achieve.By having a lot of columns and rows open, the “Total” tag (shown in the picture attached) showing the amount of “tasks” or milestones in this case, is becoming quite noisey.I cannot find a way to remove that specific tag. Am I missing something?Thank you,Issa.

3
Robert Johnson
3 years ago
S
SoundmasterNew Here
asked in Ask The Community

Bulk Delete Frames

How to delete a bulk of frames with one click?

2
Robert Johnson
3 years ago
I
Isabella D'AlessandroNew Here
asked in Ask The Community

Lock All Frames

Hello Community, I am curious, is there a way to lock all frames with one action, button or keyboard shortcut? I see there is an “unlock all” option, so, I am assuming there is the opposite function available. Please advise.  Thank youIsabella

2
Robert Johnson
3 years ago
E
EssGeeBeginner
asked in Ask The Community

How to save a board?

This is sooooooo basic but a massive oversight @Miro.  After wasting  at least an hour I can find NO REFERENCE ANYWHERE on how to save a board.  I guessed maybe autosave, closed down the tab and now my board is NOWHERE to be found.  This is so basic it’s ridiculous - where is the save button and where do boards get saved to / retrieved from?????  Not happy. 

3
Robert Johnson
3 years ago
F
Frederick MeseckNew Here
posted in Ask The Community

Own vector graphics vs miro board graphics

Hi there,I’m going to work remotely with a group of 25 people the whole day. For that I’d like to use many different vector graphics. I wonder whether it makes a different to create the graphics on my own and uploading them onto the boar or is it better for perfomance and speed to create them with the miro board tools?Do you have any experiences on that? Because if there are attendees with less speed of connection I’d like to optimize my board for the workshop.Thanks for help

1
Soumyadeep Mandal
3 years ago
C
cubrmanNew Here
asked in Ask The Community

Is there a way to create a link that will save "what I see" - the position and scale of the current board?

I want to create links for my Jira tickets that will lead my team members not just to the Miro page, but to a particular position on the page (position + scale). So say I am viewing a picture and I want to save “what I see” into a link and send it to somebody, so that they can jump into my view using the link. Is there any way to do it?

2
C
3 years ago
K
Karen HunterNew Here
asked in Ask The Community

Paid account showing up as free account and no boards

I have a paid account, but today when I logged into Miro, I get a message that I only have a free account (and have used my 3 free boards, but there are no boards showing up). What gives?

2
K
3 years ago
A
Alexander LesnevskiyNew Here
posted in Ask The Community

Collaboration toolbar disappeared

Google Chrome, MacOs Catalina 10.15.7Yesterday the toolbar was there. Now it’s gone.

4
A
3 years ago
E
EricSnellBeginner
asked in Ask The Community

default view on login

is there a way to set the default view to “owned by me” instead of everything? .. not a fan of the change to see everything by default

1
Robert Johnson
3 years ago
M
Miro MattNew Here
posted in Ask The Community

Cannot access existing board or create a new board

I can login. I see the dashboard of templates and my board. When clicking on any of them, they just hang with the gray arrows spinning. After sometime, it says it could not connect. I tried logging out and deleting cache. Thoughts? 

1
Marina
Mironeer
3 years ago
O
Ola JansonNew Here
asked in Ask The Community

The lock function for guest editors

I am currently running a game design course for 90 university students in miro. We are working with an education account and I have invited all students as guest editors. The ride has been relatively smooth so far. Almost everyone seems to be thrilled both with the assignment to create a tabletop board game in one week and with miro as a tool. The students has been divided in groups each group has their own board to do the design in. 31 boards in total.The biggest problem though is the they can not lock graphical elements in their prototype because that function is not included in the guest reviewer account type. It cripples the design process considerably. And it is not a viable solution for me to go around on 31 boards an locking graphical elements of their choice.And to be clear: not using the look function when designing anything in miro makes it almost impossible to have graphical elements stacked on top of eachother. Is there any way for me to give them the ability to lock/unlock

3
O
3 years ago
P
Patrick WenkNew Here
asked in Ask The Community

Idle Status-Trigger

Hey guys,  I can’t find the answer to this question: When does the “idle”-state get triggered?  We have a lot of Zoom Meetings with our customers at the same time and I constantly switch open programs and tabs. It doesn’t look to nice if we are “idle” even though we are currently working in a meeting together (e.g. somebody sharing something on Zoom and then seeing that my status is idle). What are the workarounds?  P.S.: I am aware that there is a idle-time-out setting in enterprise mode. That doesn’t matter probably, since we have a normal subscription and I don’t care about time-out, but the beginning of the idle-state.  Best regards,Patrick!

3
Robert Johnson
3 years ago
M
MattTheStratNew Here
asked in Ask The Community

Sticky notes try to snap to top of frame when moved

Hi allWhen I drag a sticky note the whole frame shifts down because it’s trying to snap it into a position at the top of the frame. I see an outline where it is trying to organise them no matter where I’m moving to and from.I’ve tried turning off ‘snap to grid’ but that didn’t help.Any ideas? Thanks

1
Robert Johnson
3 years ago
E
Ekaterina INew Here
asked in Ask The Community

Restore deleted items on the board

Hello everyone!Please help me out to restore deleted items from the board. I accidenatlly deleted all the items and closed the session. Now I can see those changes in the log, but I can’t restore the data. How can I restore them? I do desperately need them back. Please help. Thanks a lot!

4
R
3 years ago
J
Josie BriggsBeginner
asked in Ask The Community

Comment Box Color

Is there a way to customize the Comment Box colors?  Our creative team would like to add information without it being a bright color that will distract from the creative imagery.  We’re looking for a grey box….

4
J
3 years ago
S
SorenNew Here
asked in Ask The Community

Help! revert changes in miro board

HiOne from my team intented to copy a miro board from one team site to another. Unfortunately, the board wasent copied but just added to the new team site and edited - basically only the templates is left. That means that all content is gone in the original board, which is super bad as we dont have all the info anywhere else. Is there some miracle solution to this critical situation?Appreciate your assistance :-)/Soren  

2
S
3 years ago
M
Mike EngBeginner
asked in Ask The Community

Objects extending beyond frames - some but not all have a shadow over them

Hi! I have some boxes that are extending beyond frames. I’d like them all to have the shadow over them for the portion that is between frames, and some but not all are doing this. How can I get the shadow to apply to all these objects? I moved all the objects to back, but it didn’t change things.Screenshot: https://share.getcloudapp.com/geu4wGmL

2
M
3 years ago
J
Josie BriggsBeginner
asked in Ask The Community

Image Insert Size / Cropping

Is there a way to create a template box to insert and auto scale and crop an image?  Similar to indesign?

1
Robert Johnson
3 years ago
O
Olidio SantosNew Here
asked in Ask The Community

Links are not accessible - Please create a team

My boards no longer appear, when clicking on the Miro link, the message "Please create a team" returns.  What could have happened?

1
Robert Johnson
3 years ago
C
CelestaContributor
asked in Ask The Community

Tips for compartmentalizing the board size

I am looking for tips how to reduce the loading time. I am a teacher, and every lesson my students and I add new material to the existing board: pdfs, images, links, and handwritten work. It is great for keeping all resources in one place, but the loading time is growing, especially for my students on tablets.Is there a way to compartmentalize the board such that there is an “archive” section that doesn’t preload unless accessed? So that we can keep all the current frames loaded, but the rest of the frames is ignored? I feel like the functionality is probably already there and I just don’t know it yet.

6
Robert Johnson
3 years ago
Pritam Das
Pritam DasNew Here
asked in Ask The Community

Jira & Miro

Can anyone tell me how to integrate/sync Jira & Miro?

1
Soumyadeep Mandal
3 years ago
J
Jon BoalNew Here
asked in Ask The Community

Presentation Mode & Voting

We have the Consultant’s plan. I’m preparing for a workshop and my intent is to use presentation mode to review several frames with my team. When I start to present will everyone I invited to participate automatically see what I am presenting? I don’t want to share my screen because I want people to be able to vote. Then, when “voting” do I need to leave presentation mode? In addition, my thought was to issue day passes for the people participating in my workshop; but, when I go to invite them I don’t see an option for selecting “occasional user”’ I only see full license. Lastly, can allow one of the participants to share their screen - and when they do can they share any screen? Or, does it have to be a Miro board? Signed...rookie Miro user.

4
B
3 years ago
I
IvanaBeginner
asked in Ask The Community

Can I get upgrade trial for seven days ? ANd how can I launch that?

Hello. Thank you!Can I get upgrade trial for seven days ? ANd how can I launch that?

2
Robert Johnson
3 years ago
M
MalouNew Here
asked in Ask The Community

Which template is the best choice for podcast production?

Hi everyone, I am new at Miro and I’m figuring out the best way to use it. At the moment I’m working on a podcast plan and I hope that Miro can help me to create structure and overview in this production. There are multiple episodes and I’d like to puzzle with the different elements: where do they belong and how do I create the most logical order in this story. I want to be able to zoom in on the episodes but also create a general overview. Do you have any advise about a template that can help me to structure my mind in this project? Thank you so much!  Kind regards, Malou 

1
Soumyadeep Mandal
3 years ago
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