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Answered

Paid account showing up as free account and no boards

  • February 11, 2021
  • 2 replies
  • 128 views
K

I have a paid account, but today when I logged into Miro, I get a message that I only have a free account (and have used my 3 free boards, but there are no boards showing up). What gives?

Best answer by Robert Johnson

@Karen Hunter - Do you have more than one team your Miro account profile is a member of? If so, perhaps you have selected a Free Plan vs a paid team:

 

Or, do you have more than one Miro account that you sign in to?

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    Robert Johnson
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    • Robert Johnson
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    • Answer
    • February 11, 2021

    @Karen Hunter - Do you have more than one team your Miro account profile is a member of? If so, perhaps you have selected a Free Plan vs a paid team:

     

    Or, do you have more than one Miro account that you sign in to?

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    K
    • Karen Hunter
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    • 1 reply
    • February 11, 2021

    I’d switched accounts earlier with no change, now it’s working. Thx. 

    Robert Johnson
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    • Robert Johnson
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