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Paid account showing up as free account and no boards

  • 11 February 2021
  • 2 replies
  • 104 views
K

I have a paid account, but today when I logged into Miro, I get a message that I only have a free account (and have used my 3 free boards, but there are no boards showing up). What gives?

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Best answer by Robert Johnson 11 February 2021, 17:00

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Robert Johnson
Userlevel 7
Badge +12

@Karen HunterΒ - Do you have more than one team your Miro account profile is a member of? If so, perhaps you have selected a Free Plan vs a paid team:

Β 

Or, do you have more than one Miro account that you sign in to?

Visual Thinker | Volunteer Community Moderator
K

I’d switched accounts earlier with no change, now it’s working. Thx.Β 

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