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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 9,006 Topics
  • 30,141 Replies
9006 Topics
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Niels RossipaulNew Here
asked in Ask the Community
Add anchor links to frames/forms (inside the same Miro board)

Currently when you present a miro board (strategy / infrastructure / campaign visuals) you usually have to move around quite a bit the complexer it gets. Maybe even open multiple tabs for different miro boards - there is a “presentation mode” for jumping from frame to frame which gives you some leverage but overall it is static.  Anchor links would let presenters reach a new level of focus by jumping immediately to the frame they want to emphasize on. There are quite a few other benefits to this small feature addition which I think is worth the work.Please add anchor links to miro current hyperlinks! This would be amazing

45553
Robert Johnson
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TheDocNew Here
asked in Ask the Community
Lost board I was working on with the free trial. Help!

I hadn’t created an account yet but I was using a board and then it got locked, and it presented to me a button that said : Sign up for free to unlock it.So I clicked on it, and created a free account and it didn’t unlock it. I refreshed the page and it didn’t work, and when I looked at my boards the locked one wasn’t there, so I don’t know what to do.

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Eva27
Mironeer
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Kristina554New Here
asked in Ask the Community
how to remove free board

Hello!The company has two boards, one is free and the other is paid.I need to remove the free one and leave only the paid one.But the problem is that the admin of the free board is not me, but a former colleague who no longer works with us.Tell me what can I do in this case?

681
Joseph Noroña
Mironeer
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Tom HowdenBeginner
posted in Ask the Community
Nodes in mind map

Hi all.I am using the basic mind map template and while some nodes retain the ability to add branches when i hover over them, others do not? How can I resolve this please

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kaztateishiBeginner
posted in Ask the Community
Jumping to specific frame in presentation mode with keyboard input only?

Is there any way to navigate to the specific frame in presentation mode only with keyboard inputs?Instead of going back and forth one by one, I’d like to jump to specific frame without clicking frames list in the interface. Simple shortcut to navigate to the number/name of frame would be ideal.Thanks for the support!Kaz

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TamiABeginner
asked in Ask the Community
moving content created in Miro

I have made a very simple flow chart and would like to paste it into a word document. How do I do this?

2379
Robert Johnson
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Mikael63Beginner
posted in Ask the Community
Line break in column name?

Is there any trick to get column name (kanban) splitted into several rows?Like:My long title [some special characters] is too longgivesMy long titleis too long 

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Kiron Bondale
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Ankit BoseNew Here
posted in Ask the Community
Add more than 50 rows in Gantt chart template

I am not able to add more than 50 rows or columns in Gantt chart template. Can someone help me with that? 

561
Kiron Bondale
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Maveric09New Here
posted in Ask the Community
Honing my template building skills

Hi Miro family, I am interested in getting better at template design. I really want to make things that look good while at the same time meeting the client’s expectations. I am most eager to design for workshop ideation as well as project management. I’ve gone through the resources but there’s a lot and I am hoping someone can help me focus on a few things that I should target. Would really appreciate any advice. Thanks! 

201
Kiron Bondale
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SheenaNew Here
asked in Ask the Community
payment transaction has failed

Hello, I keep getting “Sorry, your payment transaction has failed” response when trying to upgrade from a free account to business for my team. All info was entered correctly. Can someone please assist?thanks.

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Reza99dNew Here
posted in Ask the Community
Help! Imported template has overwritten existing board!

I imported a template board from Miroverse, but it seems it has overwritten my existing board!Even if I delete the elements, my previous stuff seem to be gone! And I cant revert back! (why is it so?) *SOLVED* : I went to SETTINGS ->VERSIONS and could revert back that way! Phew! =)Strange that the regular BACK button didnt work though!

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kotikova26New Here
asked in Ask the Community
Downloading files for guests

Hi there!I have faced with a setting problem. How do you allow the file downloading for those who obtain status “guest”?Would appreciate your help,Kate

35118
Robert Johnson
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Debra SnookBeginner
posted in Ask the Community
Asking if Miro will be functional & compatible on older Mac Computers and OS 2013

I’m looking at a refurbish iMac  2013 with extra ram and HD - and I intend to record Zoom meetings using Miro.   Is there any reason to think that Miro will still work in next 5 years with OS that cant update?Who & What would i need to ask about this? thanks

321
Nick_Miro
Mironeer
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nicopetitjeanNew Here
posted in Ask the Community
upload backup issue @ primary email contact issue

HiI’m not able to upload an old .rtb board that I have backuped few months ago. The file is 200 Mb isch. Looks like the desktop app doesn’t load it and the webapp indicates file is too big. Okay but how I might recover my file ? Any other solution ? I’m would like to change the email for my consultant plan to put a professional one but it doenst’ work as well. It indicates me to create a new account. btw there is NO direct email to contact support anywhere in the customer support page it is absolutely hidden…any idea ? 

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CurNew Here
posted in Ask the Community
Out of decisions in my decision tree

I have been working on a decision tree and suddenly I cant make more options/decisions at the outer end of the branches, only at the first ones. 

201
Kiron Bondale
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Gleb StasyukNew Here
posted in Ask the Community
Отмена подписки

Оформил подписку на месяц, будучи одним членом команды. В течение месяца в команде появилось еще пять членов, но которые не выполняли никаких функций. За новый месяц была списана сумма 60$ вместо 10$. Также не был подключен автоплатеж, но сумма была снята.Написал вчера в поддержку, но пока не получил ответа. Хочу отменить подписку и вернуть средства за Dec 17, 2022 – Jan 17, 2023.

3011
Kiron Bondale
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Eileen CollinsBeginner
posted in Ask the Community
Auto updating jpgs

Hi everyone,I upload jpgs of our catalog designs every day for stakeholders to review.  As changes come in I make them in Sketch, export to a new jpg, and then re-upload to the same spot Miro.  Does Miro have the functionality to auto update any jpgs that are updated so that I don’t have to upload the new jpg every time there is an edit?

1061
Joseph Noroña
Mironeer
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Debra SnookBeginner
posted in Ask the Community
? will old mac OS work with Miro in the future? i'm lookin for older macc to record zoom and miro

? will old mac OS work with Miro in the future? i'm lookin at older mac < from friend> to record zoom classes and miro- it has 3T and ? 32 Gb ram.   i need zoom and miro to work…  I want tto know if Miro will work with this computer forr 5-10 years.orr will it be obsolete? thanks

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Ru CoutinhoNew Here
posted in Ask the Community
I deleted the wrong project

how to recover a project?

181
Robert Johnson
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reallukeburrowsBeginner
asked in Ask the Community
Can I freeze board on a certain view?

Hi,I’m looking to freeze a board on a certain view. Is this feature available in Miro as of yet? 

1634
Kiron Bondale
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MrX7New Here
posted in Ask the Community
Low quality for image copied using Copy as Image

Hello, Copy as Image feature produces a super low quality image in my clipboard..Someone help me please..

8652
M
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VikaNew Here
posted in Ask the Community
bug

Hi! Help me! I don’t know what’s the problem, but Miro doesn’t work on my phone and tablet, it works only on my laptop. And there is the same problem among my colleagues and team members. 

561
Kiron Bondale
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StrinnitykNew Here
posted in Ask the Community
[Possible Bug/Issue] Uploading file from Android doesn't work

Good night!When I first installed Miro on mobile, I used it for uploading photos (via “Choose Files” and “Photo Gallery”), and it worked just as expected.Recently, I can’t say how long ago, this funcionality stopped worked across different boards; the only one that keeps working is “Take Photo”.Using the desktop app and browser, I can upload local images. I tried using Android’s browser, only to find out I can only view boards from there. I also attempted a reinstall, to no avail.Any possible idea on why this is happening?Thanks!

582
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Juan GutierrezBeginner
posted in Ask the Community
Group voting - ideas on how to do this exercise

Any example or idea of how to make a dynamic where people vote for the option they consider to be the correct answer that is agile and not so complicated to implement especially because there are many questions? I have done exercises where in each box I give the voting option, but is there any other way? Many thanks for your help 😉PS. I have access to Miro's voting plan 

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gabriela.corsateaBeginner
posted in Ask the Community
Activity log of viewers for a board

Hi,I’d like to see a list of viewers who accessed a public Miro board within the team.I’ve seen this question being asked two years ago, has there been made any movement in this direction? Is it at least a feature request?Thank youGC

11261
Arina Groznykh
Mironeer
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