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Billing

  • January 6, 2024
  • 3 replies
  • 138 views

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Hello, there were 2 people in my team, but it happened by accident and now I have to pay $26 instead of $ 10 per month. how do I fix this? I immediately removed the second person from my team, but I can't cancel the $26 subscription.

3 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • January 6, 2024

@Mewifoxiii -

I’d recommend opening a support request with Miro here as billing issues can only be resolved by their product support team: Submit a request – Miro Support & Help Center

Kiron


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  • Author
  • Beginner
  • January 9, 2024

But, I can’t write them, because In Russia their support doesn’t work..


ElvaMiro
Mironeer
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  • Mironeer
  • March 14, 2024

Hi @Mewifoxiii 

For billing related questions, your best course of action is to open a support ticket – instructions on how to do this can be found in the How to contact Miro Support help center article.