Billing

  • 6 January 2024
  • 3 replies
  • 41 views

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Hello, there were 2 people in my team, but it happened by accident and now I have to pay $26 instead of $ 10 per month. how do I fix this? I immediately removed the second person from my team, but I can't cancel the $26 subscription.


3 replies

Userlevel 7
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@Mewifoxiii -

I’d recommend opening a support request with Miro here as billing issues can only be resolved by their product support team: Submit a request – Miro Support & Help Center

Kiron

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But, I can’t write them, because In Russia their support doesn’t work..

Userlevel 4
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Hi @Mewifoxiii 

For billing related questions, your best course of action is to open a support ticket – instructions on how to do this can be found in the How to contact Miro Support help center article.

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