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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,705 Topics
  • 25,969 Replies
7705 Topics
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andrewlawrenceNew Here
posted in Ask The Community
Add flow chart shape

Hi Miro Team, I have noticed that a number of users have already written in about this, being able to add shapes that can be edited in the program.I have a workflow in PowerPoint, of course the pages do not give you a lot of room for manoeuvrer and I love the idea of a collaborative canvas.However, the classic flow arrow Flow Arrowis not among your standard shapes.  How difficult would it be to add this into your basic shapes? Best Regards, Andrew Lawrence

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2 years ago
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vit.svarcNew Here
posted in Ask The Community
Miro Formating/Exporting Issues

Hi there!I am working on my final university project in Miro. I got really used to it and I find it really easy to work around. However, I encountered an issue which I have never seen before in my 1 year of using the platform.  I am using the frames as my pages (I intend to export everything into PDF once finished). I tried to do a trial export and for some reason, my cover page, which is solely designed in Miro, get slightly missaligned in PDF everytime I export. Not by much, but the moved components are enough to make it visible and not nice. It is around 8 Objects in total in the frame. Same issue goes for exporting image, vector etc... Similarly, everytime I copy/paste this board, I encounter the same issue. Some components just move. Not all, just some.  Has anyone encountered this issue before? How do I solve it? Thank you for any suggestion, V.

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V
2 years ago
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Stefan SolenderNew Here
posted in Ask The Community
Windows app does not show popup for timer or voting

I can not use voting or timer (or any of the built-in apps) in Miro when I am using my Windows app. Nothing happens when I click on the icon for timer. There is no popup where I can set the time. Same with voting, no popup.When using the web browser it works fine. Everytime I restart the app, I see that it is installing. I assume there is a problem installing the most recent version. I seem to run 0.5.3 now.I tried to uninstall from Windows 10 add/remove program meny and re-install, but it does not help.

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2 years ago
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Long LeNew Here
asked in Ask The Community
Can't copy text with guest account (comment permission)

Hi, guest account can’t copy content with comment permission. I don’t why it’s not working. In my perspective, I’m able to comment or copy content.Permission settings​​​​Guest account with comment permission 

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Robert Johnson
2 years ago
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jay321New Here
posted in Ask The Community
board freeze

freeze after 10 to 20 minutes . close and open again works , encounter freeze , 10 times in the last 3 hourssimple diagram with boxed  / text lines nothing fancy.both browser and app same issue .

231
Kiron Bondale
2 years ago
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bobyjeansNew Here
posted in Ask The Community
Error 500 trying to connect to Google Drive

Anytime I have tried to connect my Google Drive to Miro, I get this error message. I am trying on my IPad.Yes, I enable all the access requested.What is going on? Please, Google Drive is where I keep all my files. 

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2 years ago
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MDThogersonNew Here
posted in Ask The Community
Radar Chart Creation

is anyone aware of a solution by which to make Radar (also called Polar or Spider charts)? 

48554
Jurrie
2 years ago
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olgatsybaNew Here
posted in Ask The Community
Anonymous sticky notes

Hi all, one of my past team members used the mode when he could select all sticky notes on the board to become anonymous - e.g. you see somebody types something but actually can’t see what is being typed. Then he revealed the content. I was looking for this functionality and can’t find it.Do you know about it?

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Robert Johnson
2 years ago
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Yan MongrainNew Here
posted in Ask The Community
Confluence pages not showing up in Miro.

Maybe i’m doing things wrong, but I can’t get to see confluence pages inside Miro, even by linking the pages directly.  All i’m getting is this ‘please log in’ thing. Is it because i’m using the app?  

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2 years ago
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Nikki BrancaNew Here
posted in Ask The Community
Unable to sign in on Samsung tablet, SSO sign on does not redirect

When I log in via desktop, I have never had any issues with signing in.As soon as I try to sign in on tablet, it wants to redirect me to SSO but just continuously loads. I have tried all the basics like software update, disable ad blockers etc I have two “profiles” (not sure if that is the correct term) on this one email address. I read somewhere that it might be getting stuck because it does not know which “profile” to use.  I have looked into deleting the free version and keeping the paid for work version, but it looks like I will delete both. It tells me that I will delete by 3 boards, which are all on the paid for version. So somehow, I am not able to select and delete the free “profile”. So I suppose this is a two in one issue/question… Anyone able to help please?

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2 years ago
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Erik CurtisNew Here
posted in Ask The Community
Set License type during Azure provisioning.

I am using this article to add a mapping to set user type to Full. When I drop down the Target attribute field, I only see the “id” option. How can I set this attribute? https://help.miro.com/hc/en-us/articles/360036777814-Setting-up-automated-provisioning-with-Azure-AD

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2 years ago
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Marie Al-BayatiNew Here
asked in Ask The Community
Mac Desktop App: Clicking on Timer Does not open Timer and Map Disappears

Hello MIRO Community,When I am using MIRO app on my MacBook and I click on the Timer, it does not bring up the Timer and the icon remains blue.  It also removes the map from the bottom of the board. This has only started to happen the last 3 weeks.  Has anyone have this happen to them?I prefer to use the app, but I think as a stop gap, I can use the web version of MIRO. Thanks for your help!

371
Yana Dzhavrunova
Mironeer
2 years ago
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Tara OBrienBeginner
posted in Ask The Community
Turn off show author!!!!

Hello, I often use Miro for group work around sensitive topics, the ‘show author’ feature has thrown a huge wrench in my plans. Without a way to turn off this feature, I can’t use Miro for my sessions! For example, I have a session about vulnerability at work that I am leading. For a week before that session, we will have the Miro board open so people can enter in what makes them feel vulnerable at work, and then there will be a workshop to discuss and solve. however, if anyone can click and see who wrote a post it note, it completely removes anonymity. Choosing whether to show yourself or be anonymous is a huge benefit of Miro, PLEASE ALLOW BOARD OWNERS TO TURN OFF ‘SHOW AUTHOR’.

10281
Robert Johnson
2 years ago
A
Anastasia1990New Here
posted in Ask The Community
Why I can't create free team

Good afternoon everyone!Question: why when I create a new Team, I am offered only a paid plan, but not a free version?I have a free version of Miro, at the moment 1 team with 3 boards, wanted to create a second one.Before that, a strange story happened - I “invited” a friend to Miro’s board to show her what and how, she began to create other boards and after a while I saw that I was a member of her Team (we didn’t understand how it happened, it seems then she left).So, I left her team. I don't see her now either. Now I have only 1 team. But when creating a second Team, only paid options are offered.Maybe someone had something similar, can you please tell me what to do?

12402
Robert Johnson
2 years ago
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Matt TerrioNew Here
posted in Ask The Community
Sticky notes disappeared

I accessed our board as normal today, however all sticky notes and wireframe titles have disappeared (~300). I attempted to “unhide” without success. When I zoom in or out, the notes/titles appear briefly then disappear again. Suggestions?? 

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2 years ago
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Gagandeep Singh VigNew Here
posted in Ask The Community
.dmmx

how to open .dmmx (mind map) file with miro

211
Kiron Bondale
2 years ago
O
ObakengNew Here
asked in Ask The Community
Jira Cards not clickable

Hi, we have recently moved to a new team and exported our boards to the new team. linked Jira cards, issue now is that old cards are not clickable. 

141
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Mironeer
2 years ago
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Valerie WinnerNew Here
asked in Ask The Community
I don't want to see the boards of another people in my account

These boards people shared with me when I was teaching them. Now I don’t. But I can’t delete their boards from my homepage.   

833
Alyona
Mironeer
2 years ago
S
Sarah BowmanBeginner
posted in Ask The Community
How do I delete a user from a project?

I can add users from my Team to a Project to edit/comment/view.  However once a team member is added - how do I delete them?  Thanks. 

1362
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2 years ago
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TrishlyNew Here
posted in Ask The Community
New mouse functionality - is there an option to revert back to the old control scheme?

I’m at a loss as to why miro decided how people should use their mouse or trackpad.I am now required to use the opposite button on the mouse to navigate the board...why can’t the user decide??It’s not a real question for the community, rather a comment about user experience.

152642
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2 years ago
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TK123Beginner
posted in Ask The Community
[RESOLVED] Callout Speech Bubble - Exports as Oval without outline

I am trying to export a frame with speech bubbles that have a white fill and colored outline.  When I export to JPEG or PDF the colored outline doesn’t export and I’m left with just white ovals in the final file.  Anyone having this issue/have you found a resolution?

944
Robert Johnson
2 years ago
K
Koen van NiekerkNew Here
posted in Ask The Community
Create Multipage PDF from within Miro that remains Interactive

I want to export a LOT of Miro Frames (all within the same board) to a multipage PDF. In Miro I created an interactive TOC on the same board (that jumps to the right frame in Miro) so that people can find what they need quickly. Is there a way to make this work in the PDF as well? Right now the TOC in the PDF wants to open the Miro file, but I want it to open a specific page on the PDF (for those who do not have Miro). Is there a way to do so? (without having to manually re-create all the links in the PDF?) Koen 

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2 years ago
R
Robert DunbarNew Here
posted in Ask The Community
Can I see historical logs of who has viewed a board and when?

Hi, I invited a guest to view one of my boards. They say they’ve viewed it but I’m not convinced. Is there a historical log of who has viewed a board and when? As I understand the Activity Logs only relate to changes on the board. TIA

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2 years ago
Christophe GESCHÉ
Christophe GESCHÉExperienced Community Member
posted in Ask The Community
Sous-groupes sur un board.

Hello, j’avais cru comprendre que ca allait arriver en  Q2 2022, mais je ne vois rien donc je pose la question. Si ca tombe j’avais juste mal compris l’annonce.Quelles sont les possibilités pour temporairement subdiviser un board en différentes zones, y cantonner des sous-groupes à ces divisions.J’insiste sur le “temporairement” parce que sinon le plus simple, c'est un board par divisions, et un board où on les reprend en “iframe”

393
Véronique Carbonneau
2 years ago
P
Patrick MoyNew Here
posted in Ask The Community
Exiting a board

How do you delete a post on this forum?  I posted a question earlier, then figured out the answer myself, but can’t figure out how to delete my original post with the question.

171
Kiron Bondale
2 years ago
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