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When creating a template, I can use the first page as the thumbnail but when I then use the template to create a copy and to use for a particular client, the only thumbnail I can choose is from the clip art icons. Is there a way I can continue to use the first page as the thumbnail?

Hi @Jane Ashfold 

 

Thanks for bringing this up to the community!

 

Did you “duplicate” the board by clicking the make a copy button?

Based on my replication, the thumbnail of my template was set by default and I have the option to choose within the available icons or customize my board’s cover photo.

default thumbnail

 

Could you please share a screenshot or short video demonstrating the issue? This could really help us investigate your case further.


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