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Dear Miro Team,we bought 2 seats for Team Members. I personally don’t work with the Team, but I manage our Licenses etc. and als manage seats for e.g. Miro.Is there a possibility to assign the seats to the Team-Membes as company admin without an own paid seat?Best RegardsAlexander

 miro ai leave the background

using free version, layout somehow changed today, and can not find “ Uploading” button.  

I am planning to migrate my Jira and Confluence server to Atlassian Cloud. I use the Miro app for both Jira and Confluence.I would like to know how I can migrate my data from server to cloud? Is there a migration pathway or a step-by-step guide? Thank you and regards,Hilda Chukwu

When creating a template, I can use the first page as the thumbnail but when I then use the template to create a copy and to use for a particular client, the only thumbnail I can choose is from the clip art icons. Is there a way I can continue to use the first page as the thumbnail?

Hey! I would love to see tags added to the mind map nodes. At our Lab, we use mind map to structure our user tests process, from the research questions, the test objectives, to the methods and tools, but also to gather and analyze data. And we use tags to indicate many different things: methods or tools we’ll use to look into a specific questions, link participants number to a finding, indicate the level of importance of a finding, etc. And the filtering of those tags is also helpful, for. ex is we want to see what research question will be covered by which method, or to see what feedback a precise participant or group of participants have shared. Right now, we are using MindManager but it won’t be supported by our studio anymore. And anyway, we’d prefer to use a collaborative tool. The only thing stopping us to move to Miro (for mind map) is this absence of tagging/filtering system.  

By closing a board in my account, I can’t find it anymore in the board list. ! can you help me ! Thank you !

Miro is not working in safari and this has to be fixed soon. A day ago it was working perfectly fine but now it says that the browser is not supported how can I resolve this issue.

I have been on Miro for the last few years as just myself as a member.Recently my credit card needed to be renewed and my Miro expired in the process. Now I am trying to reactivate my plan.The site will only allow me to re subscribe on the business plan with 2 members.I have looked everywhere to see where/who this second member might be with no luck.Please advise.I’m not interested in paying a second membership for a ghost. Also why isn’t there a live chat or regular customer service for this site?Many thanksKyle

Hey guys,I’m new to this community forum, am a years old Miro user. I believe in this stuff - am using it in my professional and private life. Some people saw what I can do, what the tool can do and they suggested… “you should do a training about this”.Now, I am thinking, that I could host a training on how to use Miro for:beginners (including: tool, account creation, then… shapes, notes, connectors, Internet content hosting, collaboration) advanced (frameworks, drawing heatmaps, decision matrixes, agile, facilitation with “hide”)What’s your opinion on this and how would you imagine each of those initiatives?Perhaps there is something we could use, which is already there?FYI, I am good i problem solving ;) I know how the tool can help - now need to leverage this. Regards,Kuba

Hello.I created a new account and have been charged.How do i cancel the new account. I should only have 1. John

 We are looking for connector between HubSpot and Miro. Zapier at the moment is quite limited in terms of integration capabilities. I just have questions:What solutions/suggestions that you are using? Is there challenges when you are connecting these two platforms? 

I am a freelance consultant who teaches management skills for a large public sector organisation. I was using google jamboard a lot for simple and easy-to-use online collaboration in zoom sessions. But it is closing down on October 1.  Can anyone tell me whether or which plan to use in Miro to do a few simple things I did in JamboardMy requirements are1. Easy access for visitors with a link (without signing up for the platform) to view and edit2. Easy-to-use sticky notes for brainstorming and other activities3. Able to create a number of boards and quickly move between them4. Able to create custom templates with various graphics on specific boards I need to create my own templates, then invite people to post sticky notes onto the boards. These people need to get access via a simple link, not join miro or be part of the same organisation. Is there a miro plan that does this for me. I am new to Miro but cant seem to get the right answer

The interface has changed there's no easy way to get answers now! When you do a Google search the answers are all for the old interface!

Woke up to a refreshed dashboard - cannot see project folders anymore and can’t search boards - what a nightmare! Does anyone know what happened? Am I missing something?Update - switching between workpaces helped refresh and everything showed up again - whew! Should have tried that before posting. :-)

Hello,I am creating a mindmap and I want to write a listing in one textbox, but everytime I press enter to write something on the next line a new textbox is added to the mindmap which I don't need. Is there a way I can just keep on writing in the same textbox after pressing enter without adding new textboxes?  

I am sign up to receive invites to Miro events/webinars/desk diaries etc, and they sound amazing and I am keen to attend - but then every event is on a USA time zone and at like midnight in London. Are the no events held during European office hours?? or am I just getting the wrong invites due to a location settings glich.I am on corporate package, and we do have a US office. but I cant figure out how to update or specify a location. any advice on this?Or should I just cancel event notifications?Thanks!

(TM), (R), (C) do not seem to transfer into their respective symbols, which would be useful for presentations. Is there a shortcut? Thanks

I want to reorganize my boards and, in particular, have them all organized by Projects. Currently, I can't easily view all boards that are not part of any project. It would be handy to have a filter in the search box allowing me to do so, and then have the possibility to act on all or part of them in bulk.A bulk operation feature would also be appreciated, allowing me to perform actions such as moving, archiving, or deleting multiple boards at once.

Hi everyone Fan of Miro here. We’re trying to wireframe in Miro, and while most of the components are ok.The scrollbar is often very buggy.Once you set the size, you can no longer select it, unless you reload the whole page. Steps to reproduce:Add a scrollbar (wireframe → search for “scroll”) resize the scrollbar try to select the scrollbarExpected resultAt (3), should be able to select the scrollbar, and drag handles appear when mouse overing the scrollbar edges Actual resultAt (3), can’t select the scrollbar at all. Workround, attach another component (e.g. arrow) to the scrollbar. Can select both, and resize that way Vidcap here:https://drive.google.com/file/d/1Bl5Guo5B7PpRiTiK5TKnUSq25YuoGIOv/vi

We recently downgraded from the business plan to the starter plan, and all 1043 of our boards disappeared. Each board represents a customer and project, so this is a big issue for us.We’ve since upgraded back to the business plan, but the boards are still missing. Strangely, it shows that one of our team members still has access to over 1040 boards, but none of them are reachable.Has anyone experienced something similar? Any advice or help would be appreciated!

Why are my 2 boards view only, not allowing me to edit the only two boards I have created & own? I used to be able to edit & add to them just within the last few months. I have invited many people to the board & they are all view only. Why the heck am I view only though?This was also created with an email I no longer use or have, but I can’t change the email to my correct email because I registered that email in another Miro account because I was having issues with this one. I shared these boards to my other account and am able to edit in that one but somehow not in this one. That makes NO sense. It also keeps saying I need to upgrade & can only use 3 boards in edit mode, but I ONLY HAVE TWO, and it won’t even let me use them. It also won’t let me duplicate them into another board because of the three board limit. Why the heck are all these stupid and false limitations happening in the free version, when it’s not even reflective of the truth?I am t

I have the option in the Content Menu to Import CSV when I select to create an org chart, but when I select it, nothing happens, no dialogue box opens - do I have the wrong settings, is this a known error?

Until the last update, whenever I hit the L - line shortcut I would just get a line formatted in exactly the same way as the last line used. Now every time I draw a line I have to remove the arrow head! It still remembers the line “style” as in straight/stepped etc, and the colour of the last line I drew, but having to make those extra changes every time to remove the arrow heads is very frustrating. I’m working on a large family tree.