+2A colleague showed me something strange on his Miro board.
He has a frame with content inside. It's clearly "visible"... and when he zooms in, the content "disappears."
I checked with Send to Front/Back, and it doesn't change anything. Zooming out is there, and the layer order is correct.
Before opening a ticket, I wanted to see if anyone has already experienced this issue.
Best answer by Eca
Hi
Here are a few things worth checking:
Are the disappearing items sticky notes, images, shapes, or widgets like tables or embedded content? Some embedded content (like iframes or third-party apps) can behave unpredictably when zoomed in too far.
Have your colleague open the same board from a different browser or computer to rule out local rendering issues.
Sometimes, extreme zoom levels (especially over 200% or under 5%) can cause visual glitches. Try resetting zoom to 100% and gradually zooming in again.
If they’re using a browser, clearing cache and restarting can help resolve rendering glitches.
If they're using the Miro desktop app, ensure it's up to date. Switching to the web version temporarily can help isolate the issue.
If none of those work, then yes — I’d recommend opening a support ticket and including a short screen recording if possible:
🔗 How to contact Miro Support
Let me know if you need help connecting with supports.
+2Hi
Here are a few things worth checking:
Are the disappearing items sticky notes, images, shapes, or widgets like tables or embedded content? Some embedded content (like iframes or third-party apps) can behave unpredictably when zoomed in too far.
Have your colleague open the same board from a different browser or computer to rule out local rendering issues.
Sometimes, extreme zoom levels (especially over 200% or under 5%) can cause visual glitches. Try resetting zoom to 100% and gradually zooming in again.
If they’re using a browser, clearing cache and restarting can help resolve rendering glitches.
If they're using the Miro desktop app, ensure it's up to date. Switching to the web version temporarily can help isolate the issue.
If none of those work, then yes — I’d recommend opening a support ticket and including a short screen recording if possible:
🔗 How to contact Miro Support
Let me know if you need help connecting with supports.
+2Ca devait être un problème dans le cache parce qu’il n’arrive plus à reproduire le problème
+2HI
Glad to hear the issue isn’t persisting anymore 🙌
It sounds like it could’ve been a temporary cache or rendering glitch. If it ever reappears, feel free to circle back here or grab a quick screen recording—we’re happy to dig deeper.
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