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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9726 Topics
Matt
MattBeginner
posted in Ask the Community
Last Login vs Last Activity

Exporting a user list provides two columns of data: Last Login and Last Activity. These often show different dates (or are blank). Can someone explain the difference and why the following happens?Last login date more recent than last activity date - makes sense if a user logged in but did not access any boards Last login date older than last activity date - how is that possible? Last activity date is blank - what does this mean? Both dates blank - again, what does this mean?We need to cull inactive and less active user accounts and I would like to understand which column is best to use for that purpose and how to deal with blanks.

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Matt
Kevin Kinisky
Kevin KiniskyExperienced Community Member
asked in Ask the Community
End of Year Retrospective - Large Scale?

Anyone build out any end of year retrospectives that encapsulate 2021? Only see one or two instances in the Miroverse. Getting ideas from a variety as it’s for a larger audience beyond a single team.

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Kevin Kinisky
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SurajNew Here
asked in Ask the Community
not able to find my board

Hi, all of a sudden my boards have disappeared, as a student I have my final submissions coming up and I’m not able to find my boards. pls help!

693
Robert Johnson
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terribthoriumBeginner
posted in Ask the Community
[RESOLVED] Sharing settings: Adding visitors name

Hello everyone,I am on an education plan and set up a board that I want to share via link with a few people in a workshop. Since I want them to collaborate I would ask them to add their visitor names, which is implemented in the sharing settings as a feature that was apparently in a beta stage only a few months ago as I have seen in the community.Here I came across an issue. When I share the link and the visitors just click on the link and get directed to the board, there is no pop-up window showing the option to enter the visitor name. However, when the visitors copy the link and paste it manually into the browser address line the pop-up window to enter the name appears. We just tried this two times on different notebooks and deleting any related cookies.Since the first procedure is preferred and sometimes only feasible, for example in Zoom, I would appreciate if this issue can be fixed or if someone knows why this happens and if I need to change some setting.Thank you!

1774
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Teije SasNew Here
posted in Ask the Community
Comment only status, how to get back to normal?

Hi there, I have accidently locked myself out of my own board by clicking “comment only”. I wanted to make sure no one else can erase/change something in my board. How do i get back to normal? I've send a request but this does not help. Many thanks in advance!!    

14715
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U
Unified DigitalNew Here
asked in Developer platform and APIs
API Needs: Create Board > Upload PDF to Board > Export PDF from Board

This is our first Miro API integration. After creating a Board via the API (this is no problem, it works), we want to:Upload a PDF to the Board so people can review it (this doesn’t seem possible via the API) Export the marked-up PDF from the Board (this also doesn’t seem possible via the API)It seems these basic API use cases are not supported. Is there a timeline for when they might be?

2365
A
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NscaloneNew Here
asked in Ask the Community
Unable to rename swimlane

I am unable to rename the swimlanes and columns in the Kanban Framework Miro template.I saw a year ago people had this problem but I’m experiencing it now 

2291
Kiron Bondale
C
CatNew Here
posted in Ask the Community
Free Plan Email Links not working for new users

Hi. I’m using a free plan with our teams. When desktop users try accepting the invitation to join using the link provided the link freezes.I’ve invited them using all options. They’ve been removed and reinvited. Any tips would be superThanks

201
Eva27
Mironeer
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Andrew CoulingBeginner
asked in Ask the Community
Link to custom template

I would like to be able to provide a link to guest users (or registered users outside of my organisation) which points to a particular custom template. When the link is clicked, a new board should be created, with the contents of the custom template added.I can see this behaviour within the templates section of the Miro website, with the ‘Use Template’ buttons: https://miro.com/templates/action-plan/How can I recreate this behaviour? Is it possible? Thanks in advance,Andrew.

17736
Lech Guzowski
M
Martin ButcherBeginner
asked in Ask the Community
Frames menu open at set start view

I want participants to individually and independently view a board. ‘Set start view’ is great, but I can’t see any way to guarantee that the ‘Frames’ sub menu will be open. Any suggestions on how to achieve this? 

1192
M
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RalucaNew Here
posted in Ask the Community
[POSSIBLE ISSUE] Facilitating Agile Retrospectives Workshop template does not work

Hello,I need your help, advise, I want to use this template: https://miro.com/miroverse/facilitating-agile-retrospectives-workshop/?social=copy-link but seems to be a problem.can you advice what to do please?thank you!

322
R
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Denis EkeNew Here
posted in Ask the Community
Sharing a board (Education)

Hello,I would like to ask if it is possible to share my MIRO board to my teammates/colleagues without them being on my team (which is limited to 10 people) and having that board saved among their boards. The reason for this is that we have several projects going on in the year and I work with different people on each project. Since I only have a limited number on my team, I wanted to collaborate with my classmates without them being on that team, but they had access to the board among their boards as well.Hopefully I explained it logically and simply. Unfortunately, then for me, MIRO loses its benefits for school purposes. 

573
Kiron Bondale
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Sherard PulmanoBeginner
asked in Ask the Community
add new card(+) is no longer visible on kanban board

(+) sign to add new cards is no longer visible on any of my kanban boards.

1887
Victor Arenas
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Tim TharringtonNew Here
asked in Ask the Community
Editable ... by whom?

Perhaps this should be obvious but …I have a Free account.  When I run out of editable boards, and the others become View Only, does that mean that I can no longer edit them, or simply that others can’t edit them?

261
Kiron Bondale
E
Emanuele Ramella PaiaNew Here
posted in Ask the Community
Export to Image with new Drawing does not work

I update my diagram with the Azure new set of Drawing but now the export to image fails by returning a corrupter file of 1Kb only. The export to vector PDF works but all those new Azure Drawings are shown as empty images.Am I missing something here? Any suggestions?

291
Eva27
Mironeer
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Alex ElliceNew Here
asked in Ask the Community
A few questions before we purchase Miro

Some team members already use Miro (Free version) - Can we import their boards to the paid version we want to buy via our company?Does the person paying for Miro have to part of the team  (we’re considering buying the Team version for 4 members..  Does the person paying for Miro have to be part of the Team… meaning we would need to pay for 5 members instead?) 

421
Eva27
Mironeer
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Diane GiangrossiBeginner
asked in Ask the Community
how do changes I make to my board affect other boards

I created a new board from the Miro Kanban Framework template, and as I was adding cards, I deleted tags that I didn’t need (because I added a bunch of custom tags and didn’t want these other tags cluttering up my list of tags). When I went back into my board later, I saw all the tags I’d deleted showing up on my cards. I looked at the board history, and I was the only one who’d edited it. Is there a shared tag library across all boards in my company’s Miro library? By deleting unnecessary tags in my board, did I remove those tags from other teams’ boards, forcing those teams to re-create the tags (which then added them back to my board)? If not, then why did those tags reappear in my board?

974
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Bubble D
Bubble DContributor
posted in Ask the Community
Classroom Management - unruly students vandalising each others work - what to do?

Hi everyone, recently moved to online teaching on Miro for art and design courses for adults. It works really well for almost all of my classes.However I have 2 students who sabotage each others work, or when I am presenting or sharing a screen start moving pictures and objects into my window to block where I am. It’s slightly stressful as I am on an Education account, so students always have editing rights which override the project or board rights. It disrupts the class and stops both students from ever finishing anything. I’d like to revoke their access at times, however it’s really important that both complete the coursework.I was wondering if there was some way they could be in my team, yet the present board/project permissions overrides the team permissions? Or should I delete them from the Education team but keep them in the project/ add in manually to each board?  Both are good students, just total kids who won’t stop messing. So I’m not looking to ban them or anything.  Other

4845
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Ireneusz KozlowskiNew Here
asked in Developer platform and APIs
inconsistent widgets API; web vs REST

Hi, I created small web plugin which created template on miro. But when I moved the same components so they are created by REST app I started getting errors in seemingly random places. First issue{ "type": "line", "startPosition": { "x": 0, "y": 0 }, "endPosition": { "x": 1000, "y": 0 }}{ "status" : 400, "code" : "invalidParameters", "message" : "Method arguments are not valid", "context" : { "fields" : [ { "field" : "", "message" : "object has properties which are not allowed: [\"endPosition\",\"startPosition\"]", "reason" : "invalidParameter" }, { "field" : "", "message" : "object has missing required properties ([\"endWidget\",\"startWidget\"])", "reason" : "invalidParameter" } ] }, "type" : "error"} I do not have widgets to attach this line to. Second issue{ "type": "shape", "x": 0, "y": 0, "text": "Monday", "width": 50, "height": 50, "style": { "borderWidth": 2, "backgroundColor": "#B2EEE4" }}{

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Anthony Roux
Mironeer
M
Michael D'AcamporaNew Here
asked in Ask the Community
Images break when exporting to PDF

I have a mac and have seen other threads (https://community.miro.com/peer-support-45/images-break-when-exporting-to-pdf-4187) but nothing in the list of steps works to solve my issue. Same thing is happening on multiple teammates machines. The board I am trying to frame and export is small. The small quality PDF actually does not work at all, and the high quality pdf outputs with broken icons. When I try to export as .jpg the file downloads but cannot be opened due to corrupted file. Please help! 

581
Eva27
Mironeer
B
braeNew Here
posted in Ask the Community
Having trouble leaving a team

Hi Miro! I recently joined in accordance with a project from my school. The project has since ended and I no longer have a use to be on the team. However, every time I try to leave the team I never receive and email. I’ve gone as far as to try and delete my account but the same thing happens. Is this something on my end, or something I’m doing wrong? Any answers are good answers. I simply don’t want to take up space on an app that I don’t have a use for anymore. Thank you!

6791
Eva27
Mironeer
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Ross CarlBeginner
posted in Ask the Community
The obnoxious cookie message remains even after making cooking selections

The obnoxious cookie message remains even after making cooking selections

261
Eva27
Mironeer
G
Greig MorrisonNew Here
posted in Ask the Community
Is it possible to merge selected items on a whiteboard

Hi I have been hunting for the option to be able to merge items selected on the miro board. I know there is the group functionality, however I am looking for essentially “making the grouping permanent”Possible ?

18971
Kiron Bondale
M
Mario BretzlerNew Here
posted in Ask the Community
Asana Cards - takes much too long to load list of projects

Hi everyone,we’ve got an issue with using Asana Cards in Miro at one of our customers. They’ve got a lot of projects (hundrets or more) with many tasks in Asana. We are wondering if that can be the reason why it takes up to minutes to load the whole list of projects in the picker? It is absolutely not useable this way most of the times.Is there a limit or a recommendation for the maximum count of projects/tasks in Asana accessible in Miro via Asana Cards plug-in?Or do you know of other reasons why the connection could be so slow?Kind regards,Mario

473
Eva27
Mironeer
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Niels von DaakeNew Here
posted in Ask the Community
Moving components - wireframe

HelloI’m new here.I opened a new whiteboard using “wireframes”.I can click on the left to add a component or icon. But if I want to move on the whiteboard I cant.I tried the following:unlock all shortcut v (pointer blue)I’m using the newest chrome browser.Best regardsNiels

1081
Eva27
Mironeer
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