Question

Issue with connection to Jira Server

  • 24 April 2023
  • 4 replies
  • 58 views

Hi,

I’m trying to follow instruction in respect to connect your Jira server with Miro, unfortunately i stuck during authorization. It ask me to use Jira cloud account which is not existing in my case (i have only local account on-premis).

Any ideas? Maybe integration with Jira server is no longer supported?


4 replies

To be more precise, i stuck at point 5:

 

in Apps&Integrations i cannot see any option to open plugin (as it’s stated in instruction)

 

Userlevel 3
Badge +1

Set up and disable Jira Cards (OAuth 1.0) – Miro Help Center


Available on: StarterBusinessConsultantEducation and Enterprise plans;
Jira Cloud, Jira Server (On-Premise) and Datacenter

 

But screenshot and text are only for Cloud. And dont exist in Server (&DC ?) interface.

Userlevel 7
Badge +12

@Marek_Kotrak - If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Hi @Robert Johnson  i aready did, yesterday got info that issue has been solved and indeed it is, so topic can be closed, thanks!

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