Can't load old board

  • 2 November 2023
  • 3 replies
  • 33 views

Hello everyone. Description of my problem: i saved my board in google drive, but when i want to load it via Upload->Google Drive receive the message “Sorry, this file format is not supported.”. If i try to open board of Google Drive (via app Miro) i receive the message “Something went wrong! For some reason we couldn't open the board. Please back to your Google Drive and try again.”. What’s wrong?


3 replies

Userlevel 7
Badge +12

@Jonik 

i saved my board in google drive

How exactly did you do this? For example:

  1. Did you previously download a board backup file (.rtb) and then upload it to Google Drive?
  2. Or, did you use the board export → Save to Google Drive option:

If you used the Save to Google Drive option, this is not actually copying the board to Google Drive, but rather a link to the board. More on this here:

https://help.miro.com/hc/en-us/articles/360017731253#h_01F9ZY71YTCHKQKESRG68673PF

Second variant. You want to say that this way to create a link for a board? And if i delete the board link won’t work?

Userlevel 7
Badge +12

Second variant. You want to say that this way to create a link for a board? And if i delete the board link won’t work?

'Yes, and correct.

Reply