Hi, I am working on severals boards, the limited access made me want to change for a starter plan.
I conviced my team that I needed a licence.
Now I book a moment with our IT manager, ready to pay for it and everything.
But now the payement is failing, “error loading payment sessions”
and I can’t even get the access back to any of my work.
I should never have try to make the upgrade since it’s downgrading me...
This situation is extremely bad...
Can someone contact me please?
I can’t work because of this..
Starter plan - Payement blocked and then all accesses blocked :(
Userlevel 7
+12
But now the payement is failing, “error loading payment sessions”
and I can’t even get the access back to any of my work.
I should never have try to make the upgrade since it’s downgrading me...
This situation is extremely bad…
Yikes! Yes, this is rather embarrassing! Will covert your post into a support right away! You should receive an email confirmation right after I submit this reply.
Userlevel 3
+1
Hope all is resolved for you
Thanks for the pro-activeness
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.