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Question

Lost all my Boards

  • November 6, 2023
  • 2 replies
  • 62 views
M
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I Lost all my boards I created since I have miro borad, more that one year. I used free acount bevor. I upgreded my plan and now things happens. Please help me to restore my data I’m student and all my dokumentation of my projects are in these boards.

2 replies

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • November 6, 2023

@Mahmoud Tamaa - What plan did you upgrade to? If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

If you are a member of more than one team, perhaps you are currently on a different team’s dashboard, e.g.:

 

Dashboard Filter

I would also check your dashboard filter, in case you are filtered to look at other user’s boards and not your own:

 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
M
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  • Mahmoud Tamaa
  • Author
  • New Here
  • November 7, 2023

Thanks for the answer, the teams on the left side weren't shown before just one was appired but are now all back. I didn't know why were shown now but I think because I upgraded my account. 

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