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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8646 Topics
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Linda KuvheyaNew Here
posted in Ask The Community
members mistakenly added

I mistakenly added members instead of giving them access only. Now I have been billed fro them yet they are not even part of my team. I have been billed for 3 extra people and the transaction did not even go through. I have removed the members and now I still cannot pay. Has anyone experienced this before? How can I manage this? TIA

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L
2 years ago
Robert Kienzle
Robert KienzleActive Contributor
posted in Ask The Community
How to show which files are slow to upload or render

Is there a way to show what images or files might be slowing down a Miro board? Or what files are simply large file sizes? It can slow down smooth scrolling (causes hitching). Background: I am working with an architecture firm that uses a lot of large PDFs and images. People are uploading a lot of files.

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Robert Kienzle
2 years ago
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Maciej RatajczakNew Here
posted in Ask The Community
iPad presentation mode

Hello Miro Community!  I am looking for an opportunity to present sketches and designs to clients. It is not convenient to make presentations on the computer while I have to take notes as well. Is it possible to put an iPad in front of clients and control the presentation from a computer?

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Arina Groznykh
Mironeer
2 years ago
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kirillkirillkirillBeginner
posted in Developer platform and APIs
Getting tags info using Miro API

Hi, are there any possibilities to get tags info from board?I want to get info from tags attached to board objects.For example, i want to read two tags from tihs sticker using API 

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Anthony Roux
Mironeer
2 years ago
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Steve EnglerNew Here
posted in Ask The Community
iPad App Crashing

I’m running v3.11.6 of the Miro app on an iPad 8 running iOS 15.3.1. The app works fine on most boards, but when I try navigating in a board with other people using it at the same time, it constantly crashes and reloads the board. I’ve tried restarting the app and the iPad, but it doesn’t help. Is there any way to fix this?

2181
Arina Groznykh
Mironeer
2 years ago
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Robert TanraNew Here
posted in Ask The Community
Voting sidebar is blank when clicked

When I clicked the Voting function on the bottom left of my screen, a sidebar shows up on the right hand side but it’s blank. I tried it using multiple browsers, getting my colleague to try it, and also tried selecting some sticky notes (as options for the vote) before clicking the Voting button but it still yields the same result (blank sidebar). Can anyone please help solve this? I’m on a paid license through my firm.  

271
Henrik Ståhl
2 years ago
Mishal
MishalGroup Leader
posted in Ask The Community
Not able to change my email on my Miro community account

I think its created using SSO and I’d like to change it because I now have a new email ID because I have moved to Germany. Any help is appreciated!

873
Mishal
2 years ago
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Stephen CarmanNew Here
posted in Ask The Community
Board Templates like MS Templates

I know you can make boards a template, but if I put that out there for a “guest” to use, when they use it, does it function is a similar way to Microsoft products….meaning, when someone opens a template, it automatically creates a copy preserving the original template?If it is possible, would love someone to let me know how. If not possible, would love to see it as an option in the future.

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Robert Johnson
2 years ago
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Debra SnookBeginner
posted in Ask The Community
Newby here. Unable to put text in the "type something" on template. What am i missing?

Thanks for your help.. I’ve used other MM’s and - the ability to insert what i want is not intuitive after 3 attempts.- I’m ready to have some one tell me how simple it is … and where to / what to do to be able to put my own words into “Type Something” place holder on the mind map template.

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2 years ago
SandroSp
SandroSpNew Here
posted in Developer platform and APIs
Building External Backend to copy boards of team - having difficulties with "dev team"

Dear all, I’m currently building a React app to generate automated miro exercises. The goal is that a user has the possibility to start an exercise and be directly forwarded to a board in our organization with public access rights. Currently I’m having difficulties to create these boards via the API outside the Developer Team. As far as I understood, I can export my application to other teams, but then I can't create an access token for this team or cannot access this team with my old one. It seems like I need to generate a new access token. But I’m incapable to do it. I would be happy about any help. Or please provide information on how else I could generate these boards outside the developer team. See below for my basic interaction diagram.  Thank you!Best regardsSandro

411
SandroSp
2 years ago
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Dan WarfieldBeginner
posted in Ask The Community
Update Miro onboarding videos to show correct board control locations

This is a critical issue.As a facilitator / consultant I need to give new Miro users a quick guide to the tool. The onboarding videos were good until the UI was changed.The location of settings and a few other controls has changed.Now these videos are unusable. They should be updated as soon as possible.This probably has cost you some sales.

392
Melissa Milloway
2 years ago
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Naomi FukutoyamaNew Here
asked in Ask The Community
¿Cómo cambiar idioma?

Hola, ¿Existe una versión en Español? Estoy buscando la forma de cambiar idioma, pero no lo encuentro… gracias!

63534
Alejandro De Blasi
2 years ago
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Taras DzedzeyNew Here
posted in Ask The Community
Less distraction and popups

I find these endless popups very distracting. Especially screen blocking. Please make option to get interface as clean an not distracting as possible

231
Kiron Bondale
2 years ago
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Илья СтоляровNew Here
posted in Ask The Community
will Miro stop his activities in Russia?

We have a lot content on our board. should we be concerned about maintaining and accessing our intellectual property? what steps to expect from Miro? we are already having difficulty paying the team fare.Let me remind you that people with different political views live in Russia.

30544
Colleen Curtis
2 years ago
Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask The Community
"Move fast and break things" is sadly misunderstood

I recently wrote a story on Medium about how I believe the famous motto “move fast and break things” is misunderstood – maybe even by those who coined the term.Because I am indeed a move fast and break things kind of person. But I have come to understand that I might not interpret the infamous Facebook mantra the same way most others do. My version goes like this:You discuss what needs to be done. You make a rough plan and put together a strategy, if needed (what I mean is, if there isn’t one already — you always need a strategy). You gather enough insights to craft a hypothesis. When you’ve set the direction, you move fast.There’s no point in trying to identify and specify every single known (and unknown) unknown in advance, because it’s simply impossible. If you embrace the fact that you’ve probably missed something causing things to break, it’s easier to mitigate when faced with such a situation. And it’s much more wasteful spending months of testing stuff if they end up breaking wh

933
Alexis Luscutoff
2 years ago
Digital Shamans
Digital ShamansBeginner
posted in Ask The Community
Nodes Colors + Layers (HeatMaps)

HI there, I have created a graph with bunch of nodes (sticky notes) and gave them colours.Nothing unusual. Now, I would like to use other colours to indicate another property of the nodes.Also I would like to have possibility to could assign sticky note colours (and other properties) to layers and then use different colour coding to preview different property, using layers functionality. If  Miro already offers this, or something similar. Please let me know. Kind regards,A 

1211
Henrik Ståhl
2 years ago
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Emile Paffard-WrayBeginner
posted in Developer platform and APIs
How does the geometry work for widgets on the REST API?

Hi, I’m building an application that transforms widgets using the REST API and I’m having some trouble understanding why the coordinates in the API response don’t seem to correspond the coordinates on my Miro board. I have for example a frame with text inside it on my board as shown below: Clearly the text is inside the frame and, to my intuitive understanding, should have a higher x coordinate than the frame which contains it. However, in my REST API response I have the following: // Frame{ "type": "frame", "x": -3587.3270314932, "y": -5206.0307250572}// Text inside frame{ "type": "text", "x": -3698.5956533089, "y": -4955.33351925148}As you can see the x coordinate has a lower value for the text than for the frame. Is there a clear description somewhere of how these coordinates are generated? (And therefore how I might manipulate them to have values that correspond to the visual appearance).

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2 years ago
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Stella FoxNew Here
posted in Ask The Community
My board will not be Resorted

I was editing my board and all of a sudden parts of it disappeared so I clicked undo and then all of the board contents disappeared. I went into board history to try and restore it but when I click restore none of it comes back. How do I get what was on the board back?my screen looks like this

251
Robert Johnson
2 years ago
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oliveNew Here
posted in Ask The Community
Intelligent synced cards from Google Sheets? (one card per row)

Hi, is there a way to auto-create, populate, and update Miro cards based on the contents of a google Sheet? For example, if the columns were “name”, “website”, and “number of employees”, one card would be created per row with that row’s name, website, and number of employees. You would also be able to change the cards content by editing the spreadsheet. Wouldn’t need it to be bidirectional though, only one way should be fine!  Thanks so much in advance!

2782
Robert Johnson
2 years ago
Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask The Community
Formatting text in community posts is BROKEN on mobile :(((

Why are there fewer formatting options in the text editor on mobile than on desktop in the Miro community? No blockquotes, no bullet points… 😞I guess it has to do with the text editor provided by Insided not being up to par with modern standards. Damn you Insided!PS. I tried markdown for blockquotes, it didn't work.

917
Henrik Ståhl
2 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community
Miro testing new Team profile settings shortcut

I spotted this in the wild in one of my accounts yesterday and am finding it useful so far:  

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Robert Johnson
2 years ago
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MimozaNew Here
posted in Ask The Community
Send slack comments to miro board

hi Miro-lovers! I wanted to create a creative board for ideas for my team, but since we are using so many different tools in our day-to-day business, I didn’t want to add another one. (I’m one of the few ones who uses Miro actively)We are already using Slack, so I was wondering if it is possible to send slack messages to a miro board? The messages can randomly appear anywhere on a designated board (as long as they appear :D)It would be very helpful with collegting ideas. Thanks,Mimoza

1163
Henrik Ståhl
2 years ago
K
krosaNew Here
posted in Ask The Community
Is it possible to have more than one team at a university?

Hi, I’m interested in applying for an educational plan for my project team at our university here in Germany. Is there a limit to the number of teams per university, or can various teams sign up for different educational plans? We are trying to figure out if we should set up one team for our whole department or separate ones for each project team. Thanks!!

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Robert Johnson
2 years ago
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HAN FayeNew Here
posted in Ask The Community
Where can I find a board that was shared by others in my dashboard?

There’s a board that was shared by others which I refer to a lot, but I find myself looking for the link all the time. Is there a way that I can put it in my dashboard permanently or do I have to upgrade my plan for it?

6852
Robert Johnson
2 years ago
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Justin ConnollyNew Here
posted in Ask The Community
It is possible to have dynamic copies of elements in a Miro Board?

Hi all, I may be over-stretching the capability of Miro here but here goes….. Is it possible to have dynamic copies of elements in Miro? I don’t know if that’s the correct terminology, but what I mean is a ‘mirror’ or ‘ghost’ copy of something. One where, if the original element is changed, then the dynamic copy also updates/changes. For example, I might update a cell in a table with a new word or number. let’s say I have a copy of that same table elsewhere on the Miro board, is it possible to make the information in that other table uautomatically update to reflect the information in the original table? I have a similar question for post-it notes and non-written things too. Say for example moving shapes around the board. ThanksJustin

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J
2 years ago
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