over the past few weeks text boxes are moving on their own/when clicking a mouse elsewhere on the board - its happening for several colleagues - any idea?
Best answer by Emma Dent
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Userlevel 7
+12
Can you also share more about how you are using Miro? For example:
- What device are you using – a laptop? Tablet? Mobile/phone?
- What OS and version – Windows? Mac?
- Are you using a browser, is so, which one?
- Are you using the Miro desktop app?
And, does this happen across multiple devices/browsers?
If you have a paid Miro subscription, you can also open a Miro support ticket by following these instructions:
Hi Robert, using through browser on a laptop with Windows- found out that the problem only exists on explorer so now using in chrome with no issue. Happening for 4 colleagues. Loom didnt work sorry but all fine now I can use chrome
Userlevel 7
+12
Interesting. I have been having a similar problem, but have been using Edge rather than Explorer. I’ll try swtiching to Chrome to see if that makes a difference.
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