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8899 Topics
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CLVONew Here
asked in Ask The Community
Present slides for everyone

Hi Community,during a virtual meeting I do not want to share my screen via a collaboration tool and let every participant use the MIRO-Board instead. However, while presenting embedded PDF-Slides and hopping through the slides, the slides won’t change for the other participants.Is this ordinary behavior of the tool? What is the solution approach for presenting ppt/pdf (etc.) and let all participants see when I move forward in the slidedeck?Thanks in advance. 

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C
2 years ago
A
Abdulla AlshahriNew Here
asked in Ask The Community
Miro loading issue

the Miro dashboard is on a perpetual loading mode. I am using chrome  HELP!!!

231
Kiron Bondale
2 years ago
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Denis KudicNew Here
posted in Developer platform and APIs
[Miro Developer] Create UML via REST API from Data

Hello everyone,i am a student in germany studying business informatics. Beside that i am working in a company in a dev team.For my studies i have to carry out a project and i thought about creating an interface for the company i am working in, that exports the data structure of the classes and imports them into a miro board and creates an UML diagramm.Before I start, I wanted to know if it is at all possible to transfer data (e.g. in JSON or CSV/XML format) via an API to Miro and finally create a UML diagram with it.I have already read a bit of the documentation and found very cool information about creating shapes, notes and so on. But is there also the possibility to create a kind of “UML-Shape”? Or do i have to programm that by myself (like connecting multiple rectangles in a right order).I look forward to your answers 🤗Thanks in advance

4331
Addison Schultz
Mironeer
2 years ago
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jamesmContributor
posted in Ask The Community
stylus missing pen strokes

Hello all,I have been using Miro for over a year and suddenly have been having trouble with the stylus. The board seems to frequently miss my pen strokes. This can be caused by my hand touching the screen though this was not the case before. I have been toggling many settings on touchscreen input for windows, including ignore touchscreen input when using the pen. I have the same problem on Edge, Chrome, Opera and the Miro app for windows. I also seem to get the same sort of problem on alternative apps like Limnu or Windows whiteboard. This leads me to believe it is something to do with Windows but there are so few touchscreen or stylus settings to try that I feel like I have run out of things to vary. I have also tried with several different pens and on another touchscreen computer all to no avail. I did try to get support from Miro but the help was atrocious. A few very short emails were sent in which I don’t think he even got to diagnosing the problem correctly before concluding that

2064
J
2 years ago
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blu BEYOND GmbHNew Here
asked in Ask The Community
HOW TO: Copy content from a free acount to the company account whiteboard?

Hello all together, I’m new to miro and are struggling with the - so I thought - simpliest thing on earth.   How do I copy content from a free acount whiteboard → to the company account whiteboard? I’m on FF and Chrome.   What do I do: I am on my free Account Whiteboard Strg A / or mark certain drawn elements on the whiteboard Then I tried both: Strg c and with right click and context menu Copy Then I switch to the company account (different browser) and paste it … nothing happens / as if there would be nothing in the clipboard. Can anyone help, please!

1963015
Robert Johnson
2 years ago
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Luca LoefflerNew Here
asked in Ask The Community
Possible to download Board from Free Account to upload it into a premium Account?

Hey everyone, My team started working on a free version of the Miro Board. We liked the tool so much that we switched to the paid version of Miro.Now my question: Is there a way how I can download the Board as a file. To upload that file into our company Premium Tenant to use the Premium Features with our old Board? I would appreciate some help from the community :) 

9813
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2 years ago
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BarbaraOrmsbyBeginner
posted in Ask The Community
Language Settings per Board or Project

As a consultant, some of the clients I work with only speak English.Other clients only speak German (and almost no English).So for me it would be very helpful to set the language preferences not in my profile, but for each project separately.

1405
Peter Schwöbel
2 years ago
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freqazoidNew Here
posted in Ask The Community
How do I end a miro session and resume my Google Meet session?

This shouldn’t require a special question like this - it should be obvious.After I start using Miro in a Google Meet session, how do I stop using Miro and resume my regular Google Meet session?  There doesn’t seem to be any obvious way to do this without crashing the whole Google Meet session and starting over.

531
Arina Groznykh
Mironeer
2 years ago
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Maddy HoltBeginner
posted in Ask The Community
Org chart help

Hello! I have made my org chart but I am having a hard time figuring out how to shift folks to be under different people and removing them from original spot. It will delete anyone below them if I copy and paste. Any suggestions?

11987
Norman Grayson
2 years ago
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Yoni BalkindNew Here
posted in Ask The Community
Can someone explain like I'm 5, the practical difference between team members and visitors?

I would like to create a few boards which I use to collaborate with clients. So I would like clients to have access and edit rights on these boards. As far as I can tell I can invite people to my boards as visitors and they can collaborate freely. The only reason I can see to upgrade to team plan is that it gives me more than 3 editable boards. I dont understand what a “team” is versus a “visitor” and as such I dont understand if I should buy more seats and what account to get.. Also.. Lets say I decide that I want my contributors to be team members rather than visitors. Do they need to be paid users for this to work? If I’m not mistaken, when I was on a free plan I was able to add team members. But when I upgrade to team plan (1 seat) it only allowed me to add team members on the basis of a 7 day trial. Why would my team members have more privileges when I’m on a free plan? Or is my understanding way off?  

7665
Norman Grayson
2 years ago
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DuncanContributor
posted in Ask The Community
Pen tool bug? selected colour changes at random while using

Hi there,I’ve been having a very weird bug over the last month or so. I use Miro on my iPad and iMac simultaneously and when writing in a specific colour on the iPad the colour will change randomly while writing then sometimes revert back, leaving quite a mess. I’ve attached a photo of my ipad below the imac… iPad shows the correct colour but on the imac you can see the red has changed to blue partway through then changed back at the end. It’s not the biggest issue but it is a bit weird and makes colour-coding or underlining sections in specific colours impossible. I’m using Safari browser on the iMac and it seems to be just a Safari issue… Chrome looks fine, but I do use Safari for everything so would be great to have that working.Anyone else having this issue?Thanks!Duncan 

721
D
2 years ago
Steve Appling
Steve ApplingBeginner
posted in Developer platform and APIs
Inconsistency of position object in v2 REST API

When I read a sticky note that is inside an Frame with the v2.0 REST API, the position object contains a “relative_to”:”parent_top_left” value.  While this can be helpful, the “relative_to” field is not documented in the position object documentation.  Additionally, when trying to add a new sticky in relation to the previous one I read, if I use the “relative_to” field, I get the message "Field [position.relativeTo] is not supported".  If I get the frame, it returns a positions “relative_to”:”canvas_center”.  In order to read a sticky and position another one relative to it, I have to get its parent, determine it’s width and height, calculate the top left position, calculate the sticky’s position relative to that, then position my new sticky relative to canvas_center (although without specifying that). Having things you read be relative to something different than what you write is very awkward.  It would also be helpful if the documentation could explain this instead of having to find

672
Steve Appling
2 years ago
Matt Klein
Matt KleinBeginner
posted in Ask The Community
Card Description Limitation Workaround

I haven’t been able to find a mind mapping tool which would would allow multiple parents per topic and realized that Miro is actually perfect for that!My only disappointment is that I was hoping to paste articles or long strings of text within cards (i.e. my “topics”) so that I could search my entire board and then be pointed to that specific card.However I found cards have text limitations.I’m wondering if anyone has a creative workaround for embedding a large amount of text ~2,000 words per card so I can search a board for the cards that have keywords.Hyperlinks or tags are my alternative but those are also incredibly limiting.Thoughts? :)

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Mironeer
2 years ago
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AyalaNew Here
asked in Ask The Community
Adding more fields to the Jira card

Hi,I used “Configure Fields” in the Jira integration settings, and enabled a few extra fields. Still, when I open existing cards or create new ones, I don’t see these fields. Does this work for anyone?

4333
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Mironeer
2 years ago
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benman1Beginner
posted in Developer platform and APIs
Position of dropdown menu in browser vs Miro app

Hi!I’ve been building a custom Miro app with React, which includes drown-down selections (using <form>, <selection> and <option> tags). When testing this in browser-based Miro (both Chrome and Safari), all is looking right. However, when testing it in the native Miro app (on Mac), suddenly the dropdown menus appear in a completely wrong position, see two screenshots for comparison.What might cause this issue and how to solve?  

1801
Addison Schultz
Mironeer
2 years ago
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Ashley TNew Here
asked in Ask The Community
Unauthorised use of board

I recently found two boards on my account that weren’t mine and six users I hadnt added. One user I had added to view a board a year ago, closed down the board, but didn’t knew I also needed to remove her as a user. When I found the security glitch, I removed all the users she had added from the account. They then proceeded to request access, which I denied. Later they somehow reaccessed the account and their boards. I then removed all external link access, as well as the users, once again. They no longer can access their boards.The external users have since claimed this was unintentional access to my account. My question to the Miro community is how this could’ve actually been unintentional, and how after I removed them as users they were still able to reaccess the account (before I removed all link access).Adding that this is a free account. 

333
Robert Johnson
2 years ago
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Tonia Adele
posted in Ask The Community
Unable to rename Kanban Column or Swimlane

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852
K
2 years ago
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Sven ReinhardtNew Here
posted in Ask The Community
Unable to prohibit invitations

Hi,ich set the company security settings to invitations to teams from company admins only.Now i noticed that board owners can invite non-miro-usrs from our company.They get an info-text that they have to make a request, bute when they click it away, then the user is invited as an free-user without licence.Can i prohibit this kind of invitation?Is this an error?ThanxSven 

291
Nick_Miro
Mironeer
2 years ago
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Carlie DunnNew Here
posted in Ask The Community
templates within boards

I have uploaded a Miro template into my miro board and the background has disappeared so some of the content you can no longer see how do i get change the background colour so you can see everything.

101
Nick_Miro
Mironeer
2 years ago
O
o.astrovkoNew Here
posted in Ask The Community
The boards aren't loading

Hello, everyone. I haven’t been able to use my Miro boards for two days now, as they aren’t loading. The thin blue line in the left-hand top corner isn’t moving at all. I have all my work organized there, and this is causing me a lot of inconvenience. Any advice how to handle this issue or report it if I have a free plan?

341
Nick_Miro
Mironeer
2 years ago
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vmccubbingNew Here
posted in Ask The Community
Can you override auto sizing on sticky notes?

When sticky notes have a lot of text, auto sizing of text with very small limit of options, maybe size 4, are also available. However there is a lot of wasted border space on the sticky notes and it would be great to be able to choose what size of text I want and not be limited. The only way around this is using a text box and over laying it on the sticky note but then they don’t move together. 

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G
2 years ago
V
vsr99New Here
asked in Ask The Community
Miro Template for Awesome Wallet Design Thinking project from Stanford d.school

Dear Miro Community,Have you created or used any Miro Board template to facilitate the popular “Ideal Wallet” Design Thinking project from Stanford University’s d.school?Facilitator’s Guide:https://hci.stanford.edu/dschool/resources/wallet/Wallet%20Facilitators%20Guide.pdfhttps://www.teachingentrepreneurship.org/design-thinking-101/ ONLINE Version:https://www.teachingentrepreneurship.org/design-thinking/ Student Workbook: (similar to above guide .. without facilitator notes): I am trying to create a Miro Board based on this Guide… so that participants can use the Miro Board instead of paper. Also, participants can “draw” sketches on paper and “upload” the Photos to Miro Boardhttps://drive.google.com/file/d/1NNoG2RV0sJzW0TbECszgkpjQq8e-vrDI/view If there are 50 people participating in this activity, (we will have 25 ‘pairs’), ideally, we need to create a Board with 25 mini Board replicating all the steps in the Student Guide. Do you know any existing template to support this activity?An

1733
Nick_Miro
Mironeer
2 years ago
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Big JNew Here
posted in Ask The Community
Is it possible to have text blocks automatically aligning and moving along timeline?

Hi miro community,I’m desperately looking for a tool that can provide the following functionality, and maybe the venerated miro can help me with this, but I don’t know how:I need a timeline on which I can add text blocks (each with a heading and a (possibly considerable) body of text. So far, so good - many tools provide that.But then I need the functionality that text blocks automatically move to “make room” if I squeeze another one in between, be it a new one or because I move stuff around.A nice bonus would be a functionality to also directly switch two text blocks around. This is intended for ideation in story writing and unfortunately the tools for that purpose thoroughly lack text blocks “moving out of the way” when moving them around.FinalDraft for example offers something where you can assign time slots to text blocks, but the blocks themselves don’t move, creating chaos. Normal MIRO Stickies also don't make room, they just overlap.But is there a possibility to make miro work f

632
B
2 years ago
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Jane AshfoldBeginner
posted in Ask The Community
Video Chat alternative

I believe the bug that is preventing some invited guests to join the video chat is not going to be resolved. Which other video conference tool do people recommend?

5861
Robert Johnson
2 years ago
A
aisomBeginner
posted in Ask The Community
Miro Intermittently Stops Allowing me to Edit

For the last couple of days I’ve been seeing this symbol at the bottom of my boards after only typing a few words. I have to exit and re-open the board to be able to type again. Does anyone know why this is happening or how to resolve it? There is no information with the warning, just a blank warning. Very frustrating. This occurs in all browsers and all versions of the apps on both android and IOS.

273
Robert Johnson
2 years ago
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